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Excellent 8.2
Based on 1011 reviews

Recent customer comments

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Excellent



based on 1011 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.6
  • Location 7.4
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 7.9
  • Food/Dining 7.6

maria M.
Philippines
June 11, 2013
nature resort with friendly staff
lots of amenities, friendly staff, good food
WePlease contact our Customer Support if you experienced any serious issue. had a great stay at Plantation Bay. They have very accommodating staff. Rooms and bathrooms is large and clean though I think they need to change their bathroom towels as they look old already. Food are superb, a la carte prices is reasonable but their buffet is pricey. Lots of fun activities for the kids.

Juv B.
Philippines
June 10, 2013
Not worth a second visit...
ala carte breakfast, lagoon side view room, free shuttle to airport
for a 5-star hotel, you'd expect a no discrimination policy and a more attentive service. We wanted to dine in one of the restaurants, but were told that guests who had wet clothes (from a dip in the lagoon/pool) can't dine in. However, guests who came after us and also had wet clothes were not told of this restaurant policy. As to the slow/absent service, we requested for a tidy up of our room since we'd be out from 9am til 1 pm, but when we returned the room wasn't clean and we had to complain 3 times before they sent two people to clean up the room. These incidents totally ruined our impression about the hotel. Definitely not worth a second visit....

Jiyoung Y.
South Korea
June 07, 2013
Great swimming pool
swimming pool, service, no tips
great view and perfect swimming pool. but do not eat the lunch on the restaurant in resort. expensive and eww...

Francisco B.
Philippines
June 04, 2013
Superb!
Amazing hotel resort! One of a kind!
Hotel is still on its tip top condition! We had a honeymoon in 2003 and went back with 3 kids last May 2013. We really enjoyed our stay.

Daryl F.
Canada
June 04, 2013
Third year in a row I've been back to this resort.
It is clean, beautifully laid out and entertaining.
Meals were good. Breakfast is a big buffet. We took in one of the evening buffets with the revue entertainment. We were going to do it another night but it was cancelled. They have a great spa for relaxation. Beach area is plentiful and has a great variety of water play areas for different users.

Bennie I.
United States
June 02, 2013
Good but the hotel is overrated for the price.
Big bathroom, clean room and activities
Good but overrated. The food variety is limited and overpriced. Had a broken blind in one of the room windows. Lots of outdoor activities.

Ellen F.
Philippines
May 29, 2013
Fantastic
Nice pool and great staff
We all enjoyed the wonderful place specially the pool.

Johari B.
Philippines
May 28, 2013
Great Lagoon, Great service
Big pools, honest and hospitable staff

Rosanna A.
Philippines
May 27, 2013
Perfect for families with awesome service
However menial a request or query, the staff always made us feel important. Food taste & preparation was always at its best. Surroundings were clean and very relaxing.

Ellen F.
Philippines
May 27, 2013
Enjoyable
Nice pool and wonderful place
We enjoyed it so much specially the varieties of pool