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About Playa Palms Beach Hotel


Well-placed in the beaches, restaurants, nightlife area of Playa Del Carmen city, Playa Palms Beach Hotel provides a most conducive spot for you to take a break from your busy days. The hotel is not too far from the city center: just 1 km away, and it normally takes about 45 minutes to reach the airport. Also within easy reach are Alltournative, Phocea Riviera Maya, International House.

Playa Palms Beach Hotel also offers many facilities to enrich your stay in Playa Del Carmen. The hotel provides free Wi-Fi in all rooms, Wi-Fi in public areas, airport transfer, tours, laundry service to ensure our guests the greatest comfort.

The hotel features 39 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless (complimentary), air conditioning, mini bar, balcony/terrace. The hotel's private beach, outdoor pool, garden are ideal places to relax and unwind after a busy day. Playa Palms Beach Hotel is a smart choice for travelers to Playa Del Carmen, offering a relaxed and hassle-free stay every time.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • airport transfer

Swimming & soaking

  • outdoor pool

Water sports

  • private beach


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • tours
  • concierge

On-site facilities

  • garden
  • smoking area
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  • Minimum age of guests is: 18 year(s).
  • Guests over 18 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 115 USD
Check-Out Until: 12:00AM
Distance from City Center: 1 km
Distance to Airport: 60 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Rooms : 39
Reception Open Until: 23:00PM
Room Voltage: 110
Time to Airport (Minutes): 45
Year Hotel Built: 2000
Year Hotel Last Renovated: 2008
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 9.2
  • Location 9.2
  • Room Comfort/Standard 10.0
  • Service 8.4
  • Value for Money 8.0
  • Food/Dining 7.2

Mert B.
March 17, 2013
Beautiful hotel with quiet comfortable room.
Beach, Quiet room and Friendly staff
Breakfast was not great, they don't have their own bar or restaurant therefore they are using the neighbour hotel's restaurant which is ok.

barbara Z.
June 15, 2012
Beautiful hotel on the beach with lovely sea view
location, sea view, spacious rooms tastefully decorated
Loved everything about this place. It was my 5th time in Playa and I stayed in very nice boutique hotels before but this exceeded all my expectations. Location couldn't be better: just off the quinta avenida on the beach side.. all the rooms have spacious terraces with tables and hammocks which wee great for chilling out in the evening.. the rooms on the beach front are slightly more expensive but they have better sea view than the ones on the back.. it was my sister's birthday and when they heard about this they arranged a nice cake and they decorated the room with baloons and flowers.. a lovely touch! staff were extremely polite and friendly and this is one of the few hotel in playa which has a pool right on the beach which was very welcome during those days when the sea was a bit rough.. overall it was great value for money and I will definitely reccomend it to all my friends and family..

Anja G.
United States
April 11, 2012
Good service, okay location
whole the windows were helpful, there are a number of dance clubs around the corner with music blaring until 8am. the air conditioning barely worked in room 310. the beach is nice, but you cant get in the water as dozens of boats are mored out front. room okay, matress very firm, no restaurant,and continental breakfast was poor, but the restuarant two doors down was excelent. staff were all great!

Andres P.
May 05, 2012
Hotel boutique bien ubicado, con buen gusto su dis
Atencion del personal, cercania a la playa, habitacion decorada con muy buen gusto.
Excelente atencion del personal, muy dispuestos a la hora de atender al cliente,muy buena limpieza, comoda cocina para cosas rapidas, muy cerca de la playa y de la 5ta. avenida. Muy interesante para manejarse caminando. A pesar del ruido de los boliches, las ventanas muy hermeticas aislaban lo suficiente para dormir tranquilos.

September 25, 2013
4泊しましたが、滞在時間のうち晴れてたのは30%くらいでした。 ロケーションは悪くないのですが、近くのビーチバーの騒音が朝方(特に土曜日)まで聞こえ残念でした。部屋は十分な広さがあり清潔さも問題なかったです。部屋に持ってきてくれる朝食のクロワッサンが美味でした。またフロントスタッフはとてもフレンドリーでこちらの要望、質問に対応してくれました。 滞在中、かなりの時間雨に降られてしまいました。晴天だったら素晴らしい滞在になったと思います。


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