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Very good 7.2
Based on 141 reviews

Recent customer comments

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Very good

based on 141 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 7.0
  • Location 8.8
  • Room Comfort/Standard 7.4
  • Staff Performance 7.1
  • Value for Money 6.5
  • Food/Dining 6.0

Margaretha B.
February 22, 2016
Good location
Very good location, esp family with young children

merry N.
February 15, 2016
good location to enjoy the parks in the batu, the view was very nice, foods were nice. the minus part for this hotel was the cleanliness. the towel is very dirty

Anna N.
December 19, 2015
Dirty, dirty and dirty!
Everything was dirty. Old towels, stained bed sheet, rusty bathroom. This was the first and last visit. Never again!!!

Haryadi M.
December 13, 2015
Nice hotel in side of Jatim Park 2
Location, frendly staff

Dhian L.
December 02, 2015
need to improve internal communication
Best location for leisure, friendly staff, good view feom the room
Our stay so far so good, nice room (executive room), suddenly black out on the first night, perhaps its from main power from the local area but the genset not automatically on, it took might be about 10-15 minutes until it on. Emergency light on the floor was not working. In the morning i asked to reception but seemed they did not know about it. They even asked me more about the situation. I have no idea why in this hotel there was no communication between night shift staff and morning staff. We are not going to complain about that but the way of internal communication need to improved i think.

Peter A.
November 16, 2015
A good nice hotel
The location,the area and surrounding.
We love stayiing at this hotel. Clean,spacious but when we ask for a spare pillow we have to pay extra. But the location is the plus, we can hear the animal at night.

October 20, 2015
best location for family recreation
the view, the location, the air

Rosa J.
October 12, 2015
Location is good but not value for money
The room that I stayed in was a bit creepy. My son can see "something". They need to work on this.

Fenny B.
September 15, 2015
good location with bad facilities
location, location and only location!
With the lack of existing facilities as well as the room conditions has made location was the only reason why I choose to stay at this hotel. The lack of variety and presentation of food at breakfast or even lunch also makes the hotel seem overvalued for money.

sun W.
August 07, 2015
Great for vacation!
Fun, clean and nice