arrow-up-icon Earn points on your existing loyalty program!

Edit search

Destination, hotel, or apartment:

Up to 30% off with Agoda Insider Deals!

About Polo Towers Resort by Diamond Reosrts

Description

In the very heart of the Vegas Strip, this is the only vacation ownership resort. Flanked by MGM and Planet Hollywood on either side, and the Monte Carlo Casino across the road, you are well placed to access all the attractions. Business travelers are sure to appreciate the proximity to the convention center at Mandalay Bay, while leisure travelers will appreciate the dining, shopping, and gaming options within walking distance from Polo Towers. It's also offers shuttle service to a grocery store every Monday, Wednesday, and Saturday. The resort also caters to children, with a water park on-site that includes a wide variety of activities and accessible rooms upon request. An excellent location and high standard facilities makes Polo Towers Resort by Diamond Reosrts a convenient place of stay for travelers of all ages to Vegas.
Show more Show less

Features

Hotel Facilities

  • 24-hour front desk
  • business center
  • concierge
  • elevator
  • facilities for disabled guests
  • laundry service
  • safety deposit boxes
  • smoking area
  • vending machine

Sports and Recreation

  • fitness center
  • hot tub
  • outdoor pool
  • pool (kids)

Parking

  • car park
Show more Show less

Policies

The property requires a refundable security deposit of USD 100 upon check-in.

Parking is available at no additional charge. Parking spaces are limited to one per room. Additional spaces will incur additional charges.

The property provides shuttle service to the grocery store every Monday, Wednesday and Saturday. Kindly contact the property for more details.

Connecting rooms are available upon request.

Child and extra bed policy
Children 0-15 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Check-In From: 04:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 0.3 miles
Non-Smoking Rooms / Floors: Yes
Number of Floors: 12
Number of Rooms : 829
Room Voltage: 120
Time to Airport (Minutes): 7
Year Hotel Built: 2003
Year Hotel Last Renovated: 2010
Show more Show less

Recent customer comments

Filter by traveler type
All reviews (63)

Business travelers (9)

Couples (24)

Solo travelers (15)

Families with young children (4)

Families with older children (6)

Groups (5)

Very good
7.6
Hotel Condition/Cleanliness
7.8
Facilities
6.0
Location
8.8
Room Comfort/Standard
7.5
Staff Performance
7.6
Value for Money
7.5
Food/Dining
6.2

6.7 Gonde M.
United States of America
September 21, 2015
Vacations
Location to the main attraction
It was good until the front fest kept on talking to me about time share even I did not show interest the time I checked in

9.7 Florence L.
Australia
August 03, 2015
Perfect value for money.
Value for money, close to strip & clean/tidy!
Loved it. So close to strip. Clean and tidy all throughout the hotel. Staff are always helpful and nice! Best value for money.

8.3 Paul N.
Australia
May 26, 2015
Value for money
Location was good, close to the Strip. It didn't smell like some casinos do, eg. cigarette smoke. Comfortable rooms.
Only there for 2 nights, but a very pleasant stay. No meals at the hotel, but a convenience store for snacks, beers and necessities.

9 Brittany S.
United States of America
April 23, 2015
Wedding Trip
Space in the room, the pool deck, cleanliness
It was great except the staff were rude. They weren't very happy and not very accommodating. We asked for an hour late check out and the woman up front replied, you're already a half hour late how much more do you need?! With a disgruntled look. She then told us we would be charged $50 to leave an hour late so we just rushed our packing and left. The valet and bell hops were very nice! The hotel was very nice too.

8.7 JIYANG L.
South Korea
June 22, 2015
Nice for family
Perfect for family
with 2 preschoolers and parents It was perfect hotel.Nice kitchen has everything i want. Clean, good location. No casino but u dont want casino with kids anyway. So cigarettes free fresh air

5 Kathy S.
United States of America
April 16, 2015
A complete misrepreentation, presumptious & brazen
Location is the main positive.
This was misrepresented as a hotel, when it actually is a time share. We were heavily solicited upon check-in, taking 20 minutes of our time without permission while in the same breath promising not to take more than 90 minutes "of our valuable time" if we signed up for a presentation. This was before even letting us find out if we even liked the hotel or room, which we did not. First of all, the room was very hot and stuffy. The air conditioner worked, but it blew cold air directly on our faces while we tried to sleep. If we turned it off, the room would get hot within 10 minutes. So we could either be too hot to sleep or too cold. No in-between. Second, the room had not been properly cleaned before we checked in. There were blueberries on the floor under the desk and they stayed there throughout our stay even though the room was cleaned each day...the blueberries remained. Third, the hotel is accessed through a long alleyway. That is the only way to get to the entrance. We asked if there was another way and were told "no," you had to walk through an alley. Not very aesthetic...strange actually. Fourth, not that we swim, but we were told that the pool would be inaccessible during our entire stay due to a convention related to the time share, and if we wanted to swim, we would have to walk down the street to a sister property. All very strange and irregular. We were really glad to come home, even though we will miss Las Vegas, just to get some decent sleep. Not sleeping can ruin one's vacation, despite any of the charms of the location they have travelled to.

9 Robert K.
United States of America
January 06, 2015
Hidden treasure on the strip
location, location, location
Super close to the strip, somewhat small but has it advantages.

6 Christopher T.
United States of America
October 09, 2014
review
location. price. clean.
the A/C or HVAC was extremely loud and had trouble sleeping some nights or woke us up in the morning

8.7 Tami P.
United States of America
October 01, 2014
great
balcony, location, beauty
it was great

5.7 ace N.
Philippines
October 08, 2014
good location bad service
location location location
it was ok that in a way the location is good. the service was not very good though. garbage was not collected for 2 days and our towels were not replaced. no one checked the room.

;