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Poppa Palace Hotel

14,16 Rat U Thit 200 Pee Soi 1, Patong, Phuket, Thailand (Show on map)

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Area: Patong Number of Rooms: 107

Recent customer reviews

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Fantastic

8.1

based on
1073 reviews

Value for Money
8.3
Location
8.6
Staff Performance
8.0
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.1
Food/Dining
7.3
All reviews (1073)
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Ramkumar A. Couples India, February 4, 2015
Big size room,clean,super location.Value for money

location, room size and cleanliness.
9
Very big size rooms. The location is very near to beach and bangla street. Just walk for a minute from hotel to reach restaurants,shops,currency exchanges, spas and all other needs for a fine trip. Staffs are very friendly. Sure I would recommend this hotel for couples and families to have good stay. Really a good value for money.
Scott G. Groups United States of America, February 4, 2015
Nice Place, Bad Management

Lobby, Balcony, Location
6.7
Nice place, bad management. Day 2 when I asked to have the sheets changed because there was sand in the bed, I returned to the room with a 1,000 baht charge left on the bed. When I inquired at the front desk, they opened a locked box (one of many) behind the desk and showed me a sheet with a purple stain the size of a quarter on it. I had only had water in the room and after 30 minutes back and forth, their question remained the same; "if we cant get the stain out you can try or pay us?". I asked for management several times and they wouldnt come out to talk with me, finally I said "Ill stand here all day and everyone who enters can witness this", finally a call came and the management agreed it could be a "no charge". When I returned to my room with housekeeping, the new sheet had purple marks on it as well.......I spend the better part of an hour dealing with a front desk person trained to say "NO" and a manager who wouldnt meet me face to face. The hotel itself was good for the money with a decent location. The majority of the service was good, but any opportunity to charge you for sheets or beach towels was evident as management policy.
Kor S. Groups Malaysia, February 3, 2015
Best Location

best location, good environment, delicious food
6.7
We did booked for "pool view" room from Agoda. However, the staff arrange my room to last room at pool view side which unable to see the "pool view". We did complaint but the staff said this is the best view for available room. Our TV setting was changed / controlled by the hotel management. The channel was "automatically" changed while we watching in another channel. However, this hotel is near to Patong beach, Bangla street and shopping mall. It is very convenience.
Woei L. Groups Singapore, February 3, 2015
Overall good stay for the price

Included breakfast, surrounding shops and restaurants, inexpensive
7.3
The included breakfast was good for Asians, staffs were quite friendly and helpful, room size was big enough to accommodate 3 single beds. You can basically get everything you want outside the hotel - bike rental, laundry, restaurants, massage etc. Unfortunately, the path that used to lead to the beach was blocked by a construction site, now you have make a big detour, though it won't take more than 10 min. Too bad there was a smell in the room and the beds were quite hard, else the stay would be perfect.
Andrew B. Couples Australia, January 31, 2015
a pleasant stay

cost, easy access, booking agent right at front door and taxi service
9.3
Yanbei L. Solo travelers Hong Kong, January 25, 2015
Small hotel but value for money

Location. Price.
7.3
To be honest this hotel is small. Although it has a pool, it is small as well. A lot of russian customers, but not a problem for me. The room is clean and price of the mini bar is good. Value for money all in all.
James M. Couples Canada, January 21, 2015
good location

location
7.3
It was an ok hotel, getting a bit old. location for night life and restaurants was good. If your looking for parking, this place only has room for about 6 small cars and nothing else.
Nikolay P. Solo travelers Russia, January 20, 2015
good location

in a quet corner near all the attractions
8.7
It was quick pass to the beach earlier, but now its closed becouse of constraction. So now the location is not as good as was before as its a littlr bit far from the beach. But location still is good in the very heart of patong. Wifi was ok, furniture average, bed is a little bit hard, quet, clean. Breakfast average, staff friendly
Mariuma B. Couples Jordan, January 20, 2015
Okay Place to stay

Size of room, location, staff
7.3
The staff here were very friendly. The room was extremely spacious. The hotel caters mostly to Russians, that I am surprised that they dot have anyone that speaks Russian at the front desk. We witnessed 2 heated conversations that I am sure could have been avoided if there was no language barrier. I am not sure if I would stay here again.
Lau W. Couples Malaysia, January 19, 2015
Font desk is not so friendly.

Breakfast is excellent
7

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Customer Reviews - Poppa Palace Hotel, Phuket

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