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Porcelain Hotel by JL Asia

48 Mosque Street, Chinatown / Tiong Bahru, Singapore 059526 (Show on map)

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Area: Chinatown / Tiong Bahru Number of Rooms: 138
Free Wi-Fi

Recent customer reviews

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Good

7.1

based on
6364 reviews

Value for Money
6.7
Location
8.7
Staff Performance
6.8
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.1
Food/Dining
5.7
All reviews (6364)
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Candace N. Couples Singapore, August 7, 2013
centrally located in chinatown

location
6.7
very small room but acceptable due to location.
Connor T. Couples United Kingdom, August 6, 2013
Awful, Dirty, Horrendous Customer Service

There weren't 3 good things about it.
3
Tried to write more detail but wasn't allowed after 2000 character limit. In short then; Filthy Tiny rooms Ant infested rooms - was bitten multiple times (big ants) Dusty Worst customer service I'd ever seen upon my complaint. No apologies by the guest relations manager (in fairness the duty manager at around 1am the night I found the big ant was apologetic and dealt with it well. The guest relations manager was shocking. Do not stay here
Inge S. Solo travelers Indonesia, August 6, 2013
Convenient and comfortable hotel

Location, price, staff
8
Friendly and knowledgeable staff. Hotel very close to MRT station. Easy access to food and sightseeing.
Napat C. Business travelers Thailand, August 6, 2013
This is nice hotel but the bed is too small

Clean, new, very near subway station
8.3
It was good, except for the small room size. The aircon is new & cool. Hot water is actually hot not like other budget hotel.
Lee K. Couples Malaysia, August 6, 2013
Generally acceptable

Nice exterior, located at Chinatown, nearby restaurants
4.3
Jun L. Families with young children China, August 6, 2013
only convenient

convenient convenient convenient
6.3
It's nothing more than convenient. Room is quite small. Don't believe in the pictures on the website.
Alex Z. Couples Singapore, August 6, 2013
quite pleasant

location, easy connection to the mrt station
5.7
Room although is small, at least the bed is quite comfortable Lights around already not too bright, the toilet tiles is all black , not safe for elderly guest ESPECIALLY have to LOOK OUT when stepping into the bath area as there's a step down to the bath area Its safer to HIGHTLIGHT the elevated portion of the tiles to the bath area ! Fully agree with the other guests comments about the staff attitudes !! Hardly a smile !!! With SO MANY comments on staff attitudes .. why the hotel still does not endorse the right attitudes on their service staff??? Just becuz we are paying budget price for a budget hotel , we are getting budget service???
Chee K. Solo travelers Malaysia, August 6, 2013
GREAT LCOATION BUT......

The location is perfect, walking distance to Chinatown MRT.
5.7
Nothing out of the ordinary after i got over the initial shock of how small the room was
Lawrence O. Business travelers Singapore, August 6, 2013
Very Centralised Location

Clean Cheap and Comfortable
8
The stay was a good one. Nothing i can fault the hotel for. Strongly recommended for business travellers.
Sutiwat A. Couples Thailand, August 6, 2013
Great place

location, design and cleanliness
9.7
It is a good hotel which located at the center of the China town

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Customer Reviews - Porcelain Hotel by JL Asia, Singapore

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