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More about this hotel:
    Nearest transport:
  • Jing'an Temple Metro Station (0.7 Km / 9 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Shanghai Hongqiao International Airport (11.7 Km)
  • Shanghai Pudong International Airport (33.6 Km)
    Customer comments:
  • "Good location", "Great breakfast", "Helpful staff"
    Top nearby attractions:
  • Plaza 66 Shopping Mall (0.1 Km / 2 min walk)
  • Westgate Mall (0.5 Km / 6 min walk)
  • Jing'an Temple (0.7 Km / 9 min walk)
  • Sogo Shanghai Shopping Mall (0.7 Km / 9 min walk)

Note: Distances are measured as a straight line.

Portman Ritz-Carlton Hotel

No.1376 West Nanjing Road, JingAn and SHA Exhibition Center, Shanghai, China 200040

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Features of Portman Ritz-Carlton Hotel


Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • library
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • nightclub
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • hot tub
  • indoor pool
  • kids club
  • massage
  • outdoor pool
  • sauna
  • spa
  • squash courts
  • steamroom

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • Chinese (Mandarin)
  • English

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Hotel description
A timeless icon of luxury resides at the heart of downtown Shanghai, where traditions of the past...see more A timeless icon of luxury resides at the heart of downtown Shanghai, where traditions of the past intersect with ultra-modern conveniences. Boasting a list of top quality accommodations, Portman Ritz-Carlton Hotel ensures a comfortable stay for all travelers alike. There are 610 well-appointed rooms and six restaurants and lounges serving up sumptuous Japanese, Western, Chinese, and Italian favorites. There is an extensive health club with swimming pool, squash, a gym, and racquetball courts. The rooms offer stunning views of the Shanghai skyline to make for a picturesque stay. The hotel’s central location affords easy access to the cultural, commercial, and entertainment centers of Shanghai. Enjoy a restful vacation in the vibrant metropolis and stay with Portman Ritz-Carlton Hotel to experience it all.
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Recent customer comments

Filter by Traveler Type
All reviews (78)

Business travelers (31)

Couples (23)

Solo travelers (11)

Families with young children (5)

Families with older children (3)

Groups (5)

Excellent
8.7
Value for Money
8.1
Location
9.1
Staff Performance
8.6
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
9.0
All reviews (78)
Sort by:
Louis P. Families with young children
Indonesia, October 26, 2015
Great hotel

location, staffs and service
8.7
Louis P. Families with young children
Indonesia, October 26, 2015
Recommended hotel in Shanghai

Location, service and staffs
8.3
Louis P. Business travelers
Indonesia, October 26, 2015
Great

Great location, great service and great staffs
9
Louis P. Families with young children
Indonesia, October 20, 2015
Super Helpful

Location and staffs
9.7
Truly recommend this hotel to all travelers with young children, we asked for a early check in and they gave us early checked in. And also the staffs are very helpful with my reservations.
Wen T. Solo travelers
Singapore, June 28, 2015
Fantastic Stay!

Location, Employee, Cleanliness
9.7
Excellent service! I have too many positive comments for all the service staff! Friendly, efficient, resourceful and helpful. The location is great too! There are 2 Metro stations and along the way to the stations, there are many malls/shops to explore too!
Stephen S. Families with young children
United Kingdom, May 22, 2015
Not quite perfect Portman

Friendly staff, great breakfast / brunch, location
8.7
I've been a loyal and enthusiastic customer of the Portman for a decade, staying myself and putting visitors up there. Sadly my last executive suite on the 28th floor was a little tired (sellotape on walls, stains on upholstery), and the food (whilst still very good) is not what it once was a few years ago. Happily the service is still outstanding and the location is excellent. The Shanghai Center is even improving as the years go by.
mary L. Couples
Hong Kong, February 03, 2015
Great Location but taxi wait was not pleasant

Location , clean, comfortable
9.3
This is my second time staying at this hotel. Everything was great , room service and staff was friendly however the taxi que is a mess. The should allow guests to line up in front of the hotel instead of the side entrance . Many people who came to the area for grocery shopping was standing in the same line and no hotel staff was there to direct . it was a mess .
Maybellina E. Business travelers
Singapore, August 28, 2013
Nice hotel, great location

location, clean
6.3
Great location, but most of the taxi driver only aware the old name of the hotel
Mitch H. Business travelers
Australia, July 30, 2013
Great lay out, clean, friendly staff, pleasant

location, facilities, service
9.3
Had a great time - classy establishment and well located.
Kwong T. Business travelers
Singapore, June 24, 2013
Great stay, breakfast was fabulous

Deign, room, convenience
9.7

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Sale ends soon!