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Premiere Citi Suites

#62 Ma. Cristina St., Capitol Site, Cebu City, Cebu, Philippines (Show on map)

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Area: Cebu City Number of Rooms: 30
Free Wi-Fi

Recent customer reviews

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Pleasant

6.8

based on
4 reviews

Value for Money
6.0
Location
7.0
Staff Performance
5.5
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
6.0
Business travelers (4)
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Asunto D. Business travelers Philippines, December 3, 2014
very unprofessional.
4.7
i stayed in this hotel for a week. on my first night, i booked through agoda to check the place. on the second night, since i was pressed for time, i was not able to book for my extension. luckily, i was able to book again for the remaining nights. why book here? because my quest hotel where i usually stay and give a high rating is overbooked. my stay was average. it was actually my post stay that pissed me off. they gave me an accounting of my balance when i checked out. it was then i realized that it is about more expensive if you pay over the counter than book through agoda. (props for agoda for this.) what made my stay have a bitter taste left in me was the way they handled the unpaid dinner that i had charged to my room. around three days after i left, they merely texted me that i have an unpaid account. of course, i realized they overlooked it when i had my accounting, but the way they tried to collect from me was nothing short of a harassment. my balance was only p395 (around $6). i told them that their request for money transfer can be done but because it was december and i had so many work to catch; as i was on my seminar in cebu for a week, i could not make the deposit right away. this very unprofessional concierge would text me multiple times a day, begging, pleading, saying things like "huhuhu", putting down emoticons, resending the same text over and over saying that she hopes i would understand her situation. i got so annoyed by this. i get that i had an unpaid balance but it's so annoying to wake up with those texts; making me feel like i'm absconding from my obligations; as if it was intentional that i did not pay for it when in fact i told them that i took some food from the bar and the restaurant beforehand. i have never been so humiliated by an institution like this before. without any fault in my part, i was harassed, embarrassed, hassled, vexed and even made to pay for the on-line transfer!!!
Ivo G. Business travelers Italy, October 21, 2014
You get What you pay
5.7
Internet not working in the room. I asked several times but nothing was done. I had to either go to the roof top restaurant or to a cibercafe to read my mail. The shower was not working. I repeatedly complained that there was not sufficient pressure and that the water came out either too hot or too cold. i was promised that someone would fix the problem but again nothing was done. I didn't attend a Hotel Management school but the most logical solution would have been to change the room for another one. But, as I said, I am talking about logic. They won't see me again for sure
Manabu N. Business travelers Japan, May 4, 2013
nice room and good price

price, large size bed, location
7.7
Good rate hotel, close to main street and night spot, also huge mall is just 10 min by taxi. I don't know why but there are 2 queen size beds in the room. some taxi drivers don't know this place.
Tsuji K. Business travelers Japan, February 14, 2013
スタッフの対応が早かった。

食事中やルームサービスの対応がとても速く、笑顔だったので、気持ちよかった。
9
 受付も対応はよく、その他、ルームサービスや朝食時も対応はてきぱきとしていて、手際が良かった。待つことがなかったのが良い点。  ただ、壁は薄かったので、明け方に戻ってきた酔っ払いの声が響いて、寝つけなかった。  最上階の朝食はセブを見渡せて、気持ちよく過ごすことができた。  また、滞在することがあれば、利用させてもらいたいです。  朝食はアメリカンスタイルとフィリピンスタイルを選択でき、まずまず。
 

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