2015
Very good 7.7
Based on 91 reviews

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About Presidential Apartments Kensington

Description

Located in a prestigious area, the Presidential Apartments Kensington is close to Earl’s Court Exhibition Center, Marylebone, Selfridges, and Oxford Street. This 4-star property in London boasts 58 modern and elegantly designed serviced apartments. Each apartment is equipped with everything from air conditioning and under-floor heating to orthopedic beds and quality towels and linens. Featuring wireless Internet access in all rooms and public areas, the Presidential Apartments Kensington is ideal for business travelers as well. Whatever your needs, the friendly staff will ensure that you never have to travel far.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Food & beverage

  • Room service

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Ticket service
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Elevator
  • Smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • Safety deposit boxes

Languages spoken

  • English
  • French
  • Italian
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Spanish
  • Ukrainian
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Policies

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 7 GBP
Check-In From: 02:00PM
Check-Out Until: 12:00PM
Distance from City Center: 6 km
Distance to Airport: 21 km
Internet Usage Fee: 7 GBP
Non-Smoking Rooms / Floors: yes
Number of Floors: 6
Number of Rooms : 58
Parking Fee (per day): 3.50 GBP
Reception Open Until: 11:30 PM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2009
Year Hotel Last Renovated: 2009
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Verified traveler reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.6
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 5.8
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Nitin L.
India
August 01, 2016
Excellent aparment . Though a bit small . But lots restaurants around and earls station just 3 mins
Little far from. Central district . But very peaceful area

Lynn D.
United Kingdom
June 04, 2016
Lyndy
Family of 4 which includes 2 teenagers. Staff friendly & helpful. Room spotless except sofa beds where further mattress put in situ looked well used and marks on sofa bed when opened. Saying that teenagers never complained that uncomfortable and delighted with wifi. Nice area and about 2 minutes from Earls Court tube station which not only made it easy to travel to tourist areas- about 15 mins to Embankment area but also the Picaddily line to Heathrow Airport by tube costing only £1.50 . We would stay here again, and felt it unnecessary to have their breakfast as stocking up with food from nearby shops such as M &S gave us a breakfast we all liked .

Unai E.
United Kingdom
May 07, 2016
Good location, uncomfortable sofa-bed
Good location, uncomfortable sofa-bed, room was too warm but aircon worked well, noisy hostel in front during the night. Disappointing given price paid.

JunWei T.
Singapore
April 16, 2016
Good Location, Good Staff
The Staff are generally friendly here. I noticed that other reviews mentioned about a Zimbabwe nation staff and I believe this is the same which I have encountered. He has been very helpful from opening the main door for us when we arrived with items in our hand, provided us washing powder when there wasn't any in the room. On the final day when we had to check out early, I had specifically requested for breakfast to be packed and collected from counter with him. On the day of checkout, he delivered the breakfast at 7AM to my room instead. Note that breakfast is usually only available from 7.30AM onwards. I can't say enough of his service attitude. I did not managed to get his name. The location is good, near to supermarkets and underground. Most attractions even the further ones are within 30mins underground. I was staying on the 4th floor and hence I did not have issues of the upper floor noises. The floor is indeed slightly too thin and you would have to walk very lightly to prevent noise. There are bar and hostel nearby and flights frequently flying by to Heathrow airport for landing hence some noise. Had encountered a fight next to the apartment which disturbed our sleep as we had the windows open. One thing to note, the aircon is not cold. We had to open the windows and sleep without the blankets. This is in a sub 10degree temperature.

ROBERT L.
Malaysia
January 19, 2016
Not good experience
Access to tube
Disappointed with behavior of one staff who implied that we r too uncivilized by taking bath on the floor simply cos of leaks observed downstairs. Came into room n Insisted my son get out of shower but proven their assertions r wrong. Not going back there.

Betty D.
Indonesia
December 28, 2015
Good location but old hotel
Location, location and location. This place is very near to underground station that goes to many tourist places and goes to airport as well. This place also near grocery store
The hotel is situated stragetically with underground is only less than 5 mins walk away. This is an old hotel. I booked the king suite for a family of 4 and I thought there will be a balcony (as in the picture), but there was no balcony. Everything inside is pretty standard. Old 2 sofa beds which were too soft. Old washing machine/dryer which wash ok but drying is a pain and took long. Washing detergent was not provided and the soap to wash dishes in the machine was never refilled. Depending who is the cleaner, you dont get the same standard of cleaning - sometimes ok but sometimes they dont even clean the floor. Old air con as well hence not cold. Luckily we were there during winter so we just opened the window. Hot water for shower worked ok. The hotel did not provide ironing board. In general it is like a 3 star hotel. I think with the per room rate there should be better apartment somewhere else.

Quita P.
United Kingdom
December 17, 2015
All we needed but typical expensive London prices!
Separate room for adults and children. Comfy bed. Quiet location.
Ok.

LEE L.
Singapore
September 20, 2015
Very near to restaurants and tube
Location , cleanliness and efficiency of staffs
Very satisfied with the accommodation. The breakfast was abit boring. If have more varieties will be nicer. You can hear footsteps from upstairs. But bearable.. Nice thing is it is close to tube which makes travelling very convenient.

Shirley I.
United Kingdom
September 20, 2015
convenient location
close to tube station, good facility including free wifi,.cleanliness.

andrew T.
Australia
July 25, 2015
Disappointed
Location
Noisy! Noisy from stomping on the floor above and noisy from the hallway. The Internet was terrible constantly dropping off. The furniture is rundown and couch was stained. Bathrooms are so tiny there's hardly room to move. Quite disappointed. The hotel was recently taken over by new owner and management and they admit the place needs to be overhauled.



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