Very good 7.9
Based on 14 reviews

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About Prima Palace Hotel


Between both the Wailing Wall and the vibrant Ben Yehuda St., this hotel offers fine rates, immaculate environs, and helpful reception. Get around the area on foot and save the taxi fare on bookable excursions at the front desk or some of the fine restaurants in the area. But before you head out, be sure and take in the big breakfast the hotel has to offer. If you're orthodox, this is the place for you - specially prepared food and a clean environment suitable for the most orthodox of guests. Enjoy the hotel with the whole family. Make your way down to the old city, Ben Yehuda St., the Wailing Wall, or Meah Shearim - there's plenty to do in and around Prima Palace Hotel.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • airport transfer
  • car hire
  • shuttle service

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar
  • halal restaurant
  • kosher restaurant


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • chapel
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • library
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • doorman

Business & money services

  • photocopying
  • fax machine
  • printer
  • meeting facilities

Languages Spoken

  • English
  • French
  • Hebrew
  • Russian
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Due to the local tax regulation, Israeli citizens are committed to the compulsory VAT, which is payable at the hotel. This tax is not included in the hotel reservation cost and will be collected by the hotel upon check in.

Child and extra bed policy
Children 0-1 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 8 USD
Check-In Until: 12:00 AM
Check-Out From: 12:00 PM
Check-Out Until: 12:00 PM
Internet Usage Fee: 0 USD
Number of Floors: 6
Number of Restaurants: 2
Number of Rooms : 76
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 8.6
  • Facilities 9.0
  • Location 8.9
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for Money 8.0
  • Food/Dining 6.2

Alex G.
United States
July 03, 2016
Great location and breakfast. Nice entranceway and lobby. Heimshe and friendly clientele. Room air conditioner kept breaking. Manager very helpful and friendly

Thomas B.
United States
June 06, 2016
A comfortable weekend.
Very accommodating place for Shabbos visitors, including full meals one can pre-pay for. Very nice weekday breakfasts available. 30 minute walk to the Kosel. Has clean in-house men's mikvah.

seymour M.
United States
March 23, 2016
our recent stay at Prima Palace
rate, cleanliness, food
stay was ok - customer service was good especially nael.

Moshe G.
United States
February 03, 2016
Great Place
Location Clean Courteous

Eliezer L.
December 07, 2015
food bedroom and Mikva
lovely just it took to long for the personel to open to parking lot

Abraham K.
United States
November 16, 2015
Rooms are very small,meal are not worth the $$$
Area,hot showers, parking
Very good except for meat meals very not tasty and not worth the $65.00 that the Shabbat meals cost per per person

Chaim J.
United States
November 12, 2015
Location service staff
Very relaxing

solomon W.
United States
May 08, 2015
Location staff comfort
very very good

Shlomo W.
United Kingdom
October 05, 2014
Shlomos stay
location, friendliness, service.
very nice except, the bread for breakfast was stale, hardly any white bread, which was stale,except for some tiny unappetizing brown rolls & funny looking uncut bread.In the afternoon the air conditioners & water was turned off forcing me to go elswhere to the bathroom.

Abraham K.
United States
September 09, 2014
Small rooms poor breakfast
Quiet, parking ,