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Not included in room price: Service charge 10%, Hotel tax 10%
May 30, 2016 - June 1, 2016 | 2 nights
Room types Offers and benefits Max Price per night Rooms

Superior

Best seller – limited supply!
Room size:
24 sq.m.
Bed(s):
2 Single Bed or 1 Double Bed
View:
No view
  • Special conditions
  • USD 69.88
  • 20.08
 Limited rooms available!
  • Breakfast Included
  • Special conditions
  • USD 69.88
  • 25.10
 Limited rooms available!

Deluxe

Room size:
24 sq.m.
Bed(s):
2 Single Bed or 1 Double Bed
View:
Pool
  • Breakfast Included
  • Special conditions
  • USD 77.83
  • 29.36
 Limited rooms available!

Junior Suite

Room size:
45 sq.m.
View:
City
  • Breakfast Included
  • Special conditions
+
  • USD 154.48
  • 45.18
 Our last 2 rooms

Executive Suite

Room size:
64 sq.m.
Bed(s):
1 Super King Bed
View:
City
  • Breakfast Included
  • Special conditions
+
  • USD 176.55
  • 90.35
 Our last room!
There are no rooms matching your criteria. You can see more rooms by updating your filters.

About Prime Royal Hotel

Description

Located in the heart of Surabaya, Prime Royal Hotel is the first property under the management of PR Management. The hotel boasts 69 rooms, including Superior, Deluxe, Family Suite, Junior Suite, and Executive Suite. Designed under a boutique concept, guests can easily reach Jalan Kranggan. Also, guests can easily access a vast array of Surabaya’s public facilities such as malls, hospitals, shops, stores, and so on. This is an affordable hotel that serves guests with the finest hospitality service. Guests who choose to stay inside the hotel can enjoy the facilities that the hotel has to offer, such as a restaurant, Internet access, a mini bar and snacks, and more are enough to complement time at the Prime Royal Hotel.
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Features

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • daily housekeeping
  • dry cleaning
  • elevator
  • express check-in/check-out
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • shared lounge/TV area
  • shuttle service
  • smoking area

Sports and Recreation

  • garden
  • massage
  • outdoor pool
  • pool (kids)
  • spa

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking
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Policies

Child and extra bed policy
Children 3-4 year(s) Stay for free if using existing bedding.
  • Minimum age of guests is: 3 year(s).
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 200000 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 Km
Distance to Airport: 7. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 2
Number of Rooms : 68
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type
All reviews (212)

Business travelers (75)

Couples (65)

Solo travelers (21)

Families with young children (24)

Families with older children (13)

Groups (14)

Hotel Condition/Cleanliness
7.1
Facilities
5.1
Location
6.9
Room Comfort/Standard
7.2
Staff Performance
7.2
Value for Money
6.9
Food/Dining
6.3

5.6 Alex S.
Indonesia
April 23, 2016
Need to improve services
This was my first experience staying for 2 nights at this hotel from 19 - 21 April 2016. Pros: - friendly staffs - efficient check in process - spacious comfortable room & bed - free breakfast with standard menu. - only free mineral water + coffee and tea + electric kettle, no mini bar - near mall - easy to get taxi Cons: - quiet at 1st night, but noisy at second night: guests slamming doors, kids running in the alley - free internet, but the connection was very bad and often ask for the password - bad cellular signal in room - my room key was not programmed for 2 days. I must go down to the front office on the 2nd day to re-program my room key. - inefficient and annoying check out process. Although my room was paid through an online travel agent and no mini bar in room, female front office staff asked me to wait for room check when I check out. The reason is to make sure there are no items left behind. Star hotel should not have to hold the guests at check out time. if there are items left behind, the hotel can call the guest and send the left things to guest address.

3.6 engel H.
Indonesia
April 05, 2016
bad...
dirty room... i will never comeback to this hotel..

6 Warren H.
Australia
March 10, 2016
Prime Royal Hotel
Not very happy with this hotel, no toilet paper (had to ask all the time), wi-fi unreliable, staff quite busy asking your business and your whereabouts constantly. Rooms were comfortable, breakfast very average.

6.4 Warren H.
Australia
March 10, 2016
Prime Royal Hotel review
Poor wi-fi connection, you require daily reset for wi-fi and room card which is quite frustrating. Staff continually ask you where you want to go instead of minding their own business.

7.7 Alex S.
Indonesia
December 07, 2015
Good place for a short stay
Hospitable staff, clean and comfy rooms, good location
Worth the money

8 Jane H.
Thailand
October 30, 2015
Value for your money
Good value, friendly and hel

9 Egawati P.
Indonesia
October 08, 2015
a nice hotel for those who travel and work
wide window, large room
I booked the superior room and fortunately got the room with balinese garden view. Its big window allows natural light to enter the room and the room size is large enough. Since I need to work during the day, I found out the room was really convenient not only for rest but also for working on my laptop. There are lots of traditional Surabaya food vendors (including street food) nearby the hotel so I was fine with non-breakfast option. However, I think they need to improve their bathroom cleanliness.

8.7 Bunarto J.
Indonesia
September 14, 2015
Prime Royal Hotel is good hotel
Prime Royal Hotel is good hotel

6.3 Christopher A.
Indonesia
January 09, 2016
nice hotel for short stay
location near Rumah Duka Adi Jasa, value for money, free wifi

6.7 Christopher A.
Indonesia
September 01, 2015
Better than expected
clean, location, free wifi

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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