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Customers like this hotel for:
    Nearest transport:
  • Pasar Turi Train Station (0.9 Km / 11 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Juanda International Airport (15.3 Km)
    Customer comments:
  • "Buffet breakfast", "Friendly staff", "Nice hotel"
    Top nearby attractions:
  • Carrefour Hypermarket (0.4 Km / 5 min walk)
  • Vertical Six Club (0.6 Km / 8 min walk)
  • Pasar Genteng (1.2 Km / 15 min walk)
  • Gramedia Bookstore (1.2 Km / 15 min walk)

Note: Distances are measured as a straight line.

Prime Royal Hotel

JL. Kranggan 103 -105, Surabaya Center, Surabaya, Indonesia (Show on map)

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"Employees' services are very friendly, location near one of..."

MUCHSININ, Indonesia April 05, 2015
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November 25, 2015 - November 27, 2015 | 2 nights
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Price per night

Features of Prime Royal Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • daily housekeeping
  • dry cleaning
  • elevator
  • express check-in/check-out
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • shared lounge/TV area
  • shuttle service
  • smoking area

Sports and Recreation

  • garden
  • massage
  • outdoor pool
  • pool (kids)
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

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Hotel Description
Located in the heart of Surabaya, Prime Royal Hotel is the first property under the management of PR...see more Located in the heart of Surabaya, Prime Royal Hotel is the first property under the management of PR Management. The hotel boasts 69 rooms, including Superior, Deluxe, Family Suite, Junior Suite, and Executive Suite. Designed under a boutique concept, guests can easily reach Jalan Kranggan. Also, guests can easily access a vast array of Surabaya’s public facilities such as malls, hospitals, shops, stores, and so on. This is an affordable hotel that serves guests with the finest hospitality service. Guests who choose to stay inside the hotel can enjoy the facilities that the hotel has to offer, such as a restaurant, Internet access, a mini bar and snacks, and more are enough to complement time at the Prime Royal Hotel.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (200)

Business travelers (70)

Couples (64)

Solo travelers (20)

Families with young children (21)

Families with older children (12)

Groups (13)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (200)
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Jane H. Groups
Thailand, October 30, 2015
Value for your money

Good value, friendly and hel
Egawati P. Solo travelers
Indonesia, October 08, 2015
a nice hotel for those who travel and work

wide window, large room
I booked the superior room and fortunately got the room with balinese garden view. Its big window allows natural light to enter the room and the room size is large enough. Since I need to work during the day, I found out the room was really convenient not only for rest but also for working on my laptop. There are lots of traditional Surabaya food vendors (including street food) nearby the hotel so I was fine with non-breakfast option. However, I think they need to improve their bathroom cleanliness.
Bunarto J. Families with young children
Indonesia, September 14, 2015
Prime Royal Hotel is good hotel

Prime Royal Hotel is good hotel
Christopher A. Couples
Indonesia, September 01, 2015
Better than expected

clean, location, free wifi
Laurence A. Solo travelers
Indonesia, September 04, 2015
Dirty room, but good service from the staff

Service, staff, price
Dirty room, dusty floor, dirty bathroom, stain on the bed sheet.
annie A. Couples
Malaysia, July 07, 2015
excellant staff peformance. location good

staff very efficient. location.
It was good as staff shows top rated performance. Location near to food stall and mall.
Dudy H. Business travelers
Indonesia, June 29, 2015
nice hotel, good location and good value for money

good room, breakfast and location
Good staff, roomy and easy access to surabaya center
Felix B. Couples
Indonesia, June 09, 2015
Good Stay

Clean, comfort, nice service
MUCHSININ M. Families with young children
Indonesia, April 06, 2015
Quite enough, strategic and friendly services

Employees' services are very friendly, location near one of mall so we can go there just by walking or 'becak' (traditional transportation) just for one till two minutes and near Pasar Turi Station.
Satisfied by staying at this hotel. Many supports given by the employees but the breakfast served by hotel is less satisfied because there is no buffet but we have to order our breakfast :-)
Stephen C. Couples
United States of America, April 07, 2015
Good accommodations near the train station

It is close to the Pasar Turi train station, the room was comfortable, and staff her helpful.
Prime Royal Hotel was a nice stop for us while traveling in Indonesia. The room was very adequate but we did not have any hot water and internet was off and on. I would stay there again, though, because of the helpfulness and friendliness of the staff.

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