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Prime Royal Hotel

JL. Kranggan 103 -105, Surabaya Center, Surabaya, Indonesia (Show on map)

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Good 7.0
based on 195 reviews

"Employees' services are very friendly, location near one of..."

  • Muchsinin, Indonesia
  • April 5, 2015
  • Area: Surabaya Center
  • Rooms : 69
  • Free Wi-Fi

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Room Types
Superior Room Only
Junior Suite
Family Suite
Junior Suite
Family Suite
Executive Suite
Executive suite


When would you like to stay at this hotel?

Features of Prime Royal Hotel

24-hour front desk

24-hour room service

24-hour security

airport transfer


business center

car hire

car park

coffee shop


daily housekeeping


express check-in/check-out

family room

laundry service

luggage storage

meeting facilities



room service

safety deposit boxes

shared lounge/TV area

shuttle service

smoking area

Sports and Recreation



outdoor pool

pool (kids)



free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking


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Sale ends soon!

Located in the heart of Surabaya, Prime Royal Hotel is the first property under the management of PR Management. The hotel boasts 69 rooms, including Superior, Deluxe, Family Suite, Junior Suite, and Executive Suite. Designed under a boutique concept, guests can easily reach Jalan Kranggan. Also, guests can easily access a vast array of Surabaya’s public facilities such as malls, hospitals, shops, stores, and so on. This is an affordable hotel that serves guests with the finest hospitality service. Guests who choose to stay inside the hotel can enjoy the facilities that the hotel has to offer, such as a restaurant, Internet access, a mini bar and snacks, and more are enough to complement time at the Prime Royal Hotel. Located in the heart of Surabaya, Prime Royal Hotel is the first property under the management of PR ... see more
Children and extra beds:
Infant 0-2 year(s)
Not allowed to stay
Children 3-4 year(s)
Stay for free if using existing bedding.

Minimum age of guests is: 3 year(s).

Guests over 4 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
200000 IDR

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.5 Km

Distance to Airport
7. Km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

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from 195 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (195)
Sort by:
Annie A. Couples Malaysia, July 6, 2015
excellant staff peformance. location good

staff very efficient. location.
It was good as staff shows top rated performance. Location near to food stall and mall.
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Dudy H. Business travelers Indonesia, June 25, 2015
nice hotel, good location and good value for money

good room, breakfast and location
Good staff, roomy and easy access to surabaya center
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Felix B. Couples Indonesia, June 8, 2015
Good Stay

Clean, comfort, nice service
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Muchsinin M. Families with young children Indonesia, April 5, 2015
Quite enough, strategic and friendly services

Employees' services are very friendly, location near one of mall so we can go there just by walking or 'becak' (traditional transportation) just for one till two minutes and near Pasar Turi Station.
Satisfied by staying at this hotel. Many supports given by the employees but the breakfast served by hotel is less satisfied because there is no buffet but we have to order our breakfast :-)
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Stephen C. Couples United States of America, March 26, 2015
Good accommodations near the train station

It is close to the Pasar Turi train station, the room was comfortable, and staff her helpful.
Prime Royal Hotel was a nice stop for us while traveling in Indonesia. The room was very adequate but we did not have any hot water and internet was off and on. I would stay there again, though, because of the helpfulness and friendliness of the staff.
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Friedrich H. Families with young children Indonesia, March 7, 2015
Wifi speed is quite good

Location, simple, nice staff
Overall it was quite a nice stay, but I really hate the wifi login procedure..., everytime your gadget back in standby mode you will need to enter new login code and you need to ask the code at the reception desk.
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Suten M. Families with older children Indonesia, January 3, 2015
Hotel Location in the centre of the city

Clean, friendly staff, nice room with modern style
New hotel, closed to the famous food Padin and just walk to BG Junction Mall. Swimming pool is small and enough for relaxation. Good wifi signal and can be access in the room with daily login pass words changes
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Jonathan F. Families with older children United Kingdom, July 21, 2014
awful dirty hotel nothing positive can be said.

Awful hotel, very dirty, staff are is useless. Wife and kids hair turned blue due to excessive use of chemicals. This is the worst hotel I ever stayed in!!!
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Irwanda W. Business travelers Indonesia, July 15, 2014
it is a wonderful experience

warm hospitality
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Donald W. Couples Netherlands, April 23, 2014
convenient but very busy and noicy area.

central, near station Gunbeng
Very well
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Customers like this hotel for:
Nearest transport:
  • Pasar Turi Train Station (0.9 Km / 11 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Juanda International Airport (15.3 Km)
Customer comments:
  • "Buffet breakfast" , "Friendly staff" , "Nice hotel"
Top attractions in the area:
  • Carrefour Hypermarket (0.4 Km / 5 min walk)
  • Pasar Genteng (1.2 Km / 15 min walk)
  • Gramedia Bookstore (1.2 Km / 15 min walk)
  • Plaza Tunjungan (1.3 Km / 16 min walk)
Note: Distances are measured as a straight line.

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