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Prime Royal Hotel

JL. Kranggan 103 -105, Surabaya Center, Surabaya, Indonesia

Recent customer reviews

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Good

6.7

based on
71 reviews

115 reviews in English

Value for Money
6.6
Location
6.6
Staff Performance
6.9
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
7.1
Food/Dining
6.3
Business travelers (71)
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Alex B. Business travelers Indonesia, December 3, 2015
Good place for a short stay

Hospitable staff, clean and comfy rooms, good location
7.7
Worth the money
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Dudy H. Business travelers Indonesia, June 25, 2015
nice hotel, good location and good value for money

good room, breakfast and location
8.3
Good staff, roomy and easy access to surabaya center
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Irwanda W. Business travelers Indonesia, July 15, 2014
it is a wonderful experience

warm hospitality
8.3
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Senjaya L. Business travelers Indonesia, April 4, 2014
It's a clean and nice hotel,

Strategic location, clean room and fast check in/out
7.3
It was a clean room and nice hotel but a lot of mosquito in the lobby. The breakfast is not fresh enough.
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Bruno T. Business travelers Italy, February 28, 2014
nice hotel need big maintenence and better clran

location, pool, big rooms
6.3
Nice stay but music hight also at 4AM.... Problems with support from maintenance, need to wait 3 hr to have assistance for a problem in my safe box, then I ask to change room to solve the issue (hotel staff no solution)...
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Bruno T. Business travelers Italy, February 26, 2014
nice hotel , bad maintenance not good clean

big room, nice swimming pool, good location
5.3
hotel staff not so efficient, ask to fix safe problem for 2 hrs without solution... I have ask to change room, same for tv remote control
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Methee S. Business travelers Thailand, February 26, 2014
Not that good ...

Nothing ...
5.7
Location was ok not too good not too bad. Breakfast very few choice and mostly local food. Wi-Fi only allow 1 device per room even 2 person stay ...
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Kusman Y. Business travelers Indonesia, January 19, 2014
clean room

large and clean room and moreover friendly staff
6
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Mohd B. Business travelers Malaysia, December 13, 2013
Good Hotel

Good, Clean and Helpfull
7
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Lionel L. Business travelers Malaysia, October 26, 2013
Value for money

Good good, comfortable room, good service
8
Room lighting was insufficient. But other than that, it was good overall.
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