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Prime Royal Hotel

JL. Kranggan 103 -105, Surabaya Center, Surabaya, Indonesia (Show on map)

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Hotel Area: Surabaya Center Number of Rooms: 69
Free Wi-Fi

Recent customer reviews

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Pleasant

6.8

based on
53 reviews

Value for Money
6.7
Location
6.6
Staff Performance
7.0
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.2
Food/Dining
6.2
Business travelers (53)
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Senjaya L. Business travelers Indonesia, April 4, 2014
It's a clean and nice hotel,

Strategic location, clean room and fast check in/out
7.3
It was a clean room and nice hotel but a lot of mosquito in the lobby. The breakfast is not fresh enough.
Bruno T. Business travelers Italy, February 28, 2014
nice hotel need big maintenence and better clran

location, pool, big rooms
6.3
Nice stay but music hight also at 4AM.... Problems with support from maintenance, need to wait 3 hr to have assistance for a problem in my safe box, then I ask to change room to solve the issue (hotel staff no solution)...
Bruno T. Business travelers Italy, February 26, 2014
nice hotel , bad maintenance not good clean

big room, nice swimming pool, good location
5.3
hotel staff not so efficient, ask to fix safe problem for 2 hrs without solution... I have ask to change room, same for tv remote control
Kusman Y. Business travelers Indonesia, January 19, 2014
clean room

large and clean room and moreover friendly staff
6
Lionel L. Business travelers Malaysia, October 26, 2013
Value for money

Good good, comfortable room, good service
8
Room lighting was insufficient. But other than that, it was good overall.
Lionel L. Business travelers Malaysia, October 25, 2013
Value for money

Good food, good location, good service
7.7
Room lighting was insufficient. But other than that, it was good all around.
Evelyn S. Business travelers Indonesia, September 6, 2013
Comfortable Business Hotel

Comfortable room, city area and nice staff
7.7
Its a comfortable hotel in city area, not to far from Tunjungan Plaza. The room was nice and clean. Surrounding area there are some small stalls that sells local food.
Henry D. Business travelers Indonesia, May 17, 2013
Clean hotel w/ polite staff. Not in the main road

Clean, quite nice design, polite staff
7
Maris S. Business travelers Indonesia, April 11, 2013
comfortable

room, view, ambience
7.7
Liew K. Business travelers Singapore, February 24, 2013
Prime Royal Hotel

yes
8
staff performance was very goods, and room comfort. and value for money
Sightseeing/Attractions Tip: goods hotel

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