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Prime Royal Hotel

JL. Kranggan 103 -105, Surabaya Center, Surabaya, Indonesia (Show on map)

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Prime Royal Hotel Surabaya - Guest Room Prime Royal Hotel Surabaya - Bathroom Prime Royal Hotel Surabaya - Facilities Prime Royal Hotel Surabaya - Spa Prime Royal Hotel Surabaya - Guest Room Prime Royal Hotel Surabaya - Guest Room Prime Royal Hotel Surabaya - Interior Prime Royal Hotel Surabaya - Guest Room Prime Royal Hotel Surabaya - Facilities Prime Royal Hotel Surabaya - Exterior Prime Royal Hotel Surabaya - Ballroom Prime Royal Hotel Surabaya - Guest Room
Area: Surabaya Center Number of Rooms: 69

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All reviews (197)
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Christopher A. Couples Indonesia, August 29, 2015
Better than expected

clean, location, free wifi
6.7
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Laurence A. Solo travelers Indonesia, August 29, 2015
Dirty room, but good service from the staff

Service, staff, price
4.3
Dirty room, dusty floor, dirty bathroom, stain on the bed sheet.
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Annie A. Couples Malaysia, July 6, 2015
excellant staff peformance. location good

staff very efficient. location.
8
It was good as staff shows top rated performance. Location near to food stall and mall.
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Dudy H. Business travelers Indonesia, June 25, 2015
nice hotel, good location and good value for money

good room, breakfast and location
8.3
Good staff, roomy and easy access to surabaya center
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Felix B. Couples Indonesia, June 8, 2015
Good Stay

Clean, comfort, nice service
8
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Muchsinin M. Families with young children Indonesia, April 5, 2015
Quite enough, strategic and friendly services

Employees' services are very friendly, location near one of mall so we can go there just by walking or 'becak' (traditional transportation) just for one till two minutes and near Pasar Turi Station.
8
Satisfied by staying at this hotel. Many supports given by the employees but the breakfast served by hotel is less satisfied because there is no buffet but we have to order our breakfast :-)
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Stephen C. Couples United States of America, March 26, 2015
Good accommodations near the train station

It is close to the Pasar Turi train station, the room was comfortable, and staff her helpful.
6.7
Prime Royal Hotel was a nice stop for us while traveling in Indonesia. The room was very adequate but we did not have any hot water and internet was off and on. I would stay there again, though, because of the helpfulness and friendliness of the staff.
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Friedrich H. Families with young children Indonesia, March 7, 2015
Wifi speed is quite good

Location, simple, nice staff
7.3
Overall it was quite a nice stay, but I really hate the wifi login procedure..., everytime your gadget back in standby mode you will need to enter new login code and you need to ask the code at the reception desk.
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Suten M. Families with older children Indonesia, January 3, 2015
Hotel Location in the centre of the city

Clean, friendly staff, nice room with modern style
8
New hotel, closed to the famous food Padin and just walk to BG Junction Mall. Swimming pool is small and enough for relaxation. Good wifi signal and can be access in the room with daily login pass words changes
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Jonathan F. Families with older children United Kingdom, July 21, 2014
awful dirty hotel nothing positive can be said.

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2
Awful hotel, very dirty, staff are is useless. Wife and kids hair turned blue due to excessive use of chemicals. This is the worst hotel I ever stayed in!!!
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