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Primula Beach Hotel

Jalan Persinggahan, Batu Burok, Kuala Terengganu, Malaysia 20400 (Show on map)

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Formerly : Primula Beach Resort
Good 7.2
based on 631 reviews

"Cleanliness, well maintain and good location...."

  • Zulhabri, Malaysia
  • August 29, 2015
  • Area: Location: Batu Burok
  • Rooms : 245

Room Types
Queen Suite With Breakfast
Primula Suite With Breakfast
Executive Suite With Breakfast
Executive Suite
Queen Suite
Primula Suite
Standard With Breakfast
Deluxe Room
Deluxe With Breakfast


When would you like to stay at this hotel?

Features of Primula Beach Hotel

24-hour room service

airport transfer

business center

car park

coffee shop


laundry service

meeting facilities


safety deposit boxes



smoking area


Sports and Recreation



water sports (non-motorized)


free Wi-Fi in all rooms


car park


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Situated on Kuala Terengganu's stunning beach, this 4-star property is designed with an intricate blend of Eastern and Western influences and offers a family-friendly beachfront ambience. The resort, a short drive to the city center, offers 245 modern rooms, each with its own attached balcony overlooking the beautiful South China Sea. Guests can sit by the sea and dine under the stars at the restaurant, partake in a variety of recreational and water sport facilities, or relax by the lagoon-shaped swimming pool. This property is within close proximity to Terengganu State Museum and Sultan Mahmud Airport. Whether you are a leisure or corporate traveler, you will be pleased to know that Primula Beach Hotel is just a stone's throw away from the business hub and places of attractions in town.
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Must use an extra bed

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-Out Until

Distance from City Center
1 km

Distance to Airport
13 km

Number of Rooms

Recent customer comments

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from 631 reviews

Value for Money
Staff Performance
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All reviews (631)
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Zulhabri I. Families with young children Malaysia, August 29, 2015

Cleanliness, well maintain and good location.
Overall stay at PBH is fine, the major problems were: 1. When we arrived, there was no one to greet or at least a bell person to provide assistance, since that was my first time at the hotel, it gave me a bad impression to one of the most well known hotel in Kuala Terengganu. 2. I was travelling with my family including my maid and small children, i am fully aware that i will folk up for breakfast, but the staff seems not supportive towards providing us time to settle and arrange for seating. The staffs were rather worry about payment. For all you know, that was not the first time we stayed a night in a hotel, it is common for the hotel staffs to assist us in managing ourself and our small children before they request for payment. Further the lady staffs were busy chatting intead of assisting us, what the difference between local guests and foreigners? We are paying for the same rate right? Anyhow, based on my observation, 90% of the guests are locals! I am pretty frustrated with some of the staffs' performances, thumbs up to the front desk staffs for their warm welcome, even so others should play their role as well, any how this is hospitality industry. Cheers, University Lecturer.
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Andri B. Business travelers Malaysia, August 24, 2015
great location

location, staff and beach
WiFi in rooms were poor. Other than that everything else were comfortable. Staff courteous and helpful.
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Ahmadfaris I. Business travelers Malaysia, August 21, 2015
Good location next to beach

Location; location; location
The location is excellent; near the beach and in the city. The conditions of the rooms and facilities can be better.
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Customers like this hotel for:
Nearest transport:
  • Bus Ekpress Terminal Kuala Terengganu (1.4 Km)
Area recommended for:
  • beaches
  • shopping
  • sightseeing
Distance to airport:
  • Sultan Mahmud Airport (7.4 Km)
Customer comments:
  • "Close to the beach" , "Great breakfast " , "Nice swimming pool"
Top attractions in the area:
  • Cultural Centre Stage (0.9 Km)
  • Sultan Ismail Nasiruddin Shah Stadium (1.3 Km)
  • Istana Maziah Palace (1.6 Km)
  • Payang Central Market (1.8 Km)

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