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Primula Beach Hotel

Jalan Persinggahan, Batu Burok, Kuala Terengganu, Malaysia 20400 (Show on map)

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Formerly : Primula Beach Resort
Good 7.2
based on 624 reviews

"Love the location of this hotel as it is close to the beach..."

  • Sez, Malaysia
  • July 6, 2015
  • Area: Batu Burok
  • Rooms : 245
  • Free Wi-Fi

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Room Types
Max
Rates
Queen Suite With Breakfast
Primula Suite With Breakfast
Executive Suite With Breakfast
Executive Suite
Queen Suite
Primula Suite
Standard With Breakfast
Standard
Deluxe Room
Deluxe With Breakfast

 

When would you like to stay at this hotel?

Features of Primula Beach Hotel
Facilities

24-hour room service

airport transfer

business center

car park

coffee shop

concierge

laundry service

meeting facilities

restaurant

safety deposit boxes

salon

shops

smoking area

tours

 
Sports and Recreation

garden

spa

water sports (non-motorized)

Internet

free Wi-Fi in all rooms

  
Parking

car park

  

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Situated on Kuala Terengganu's stunning beach, this 4-star property is designed with an intricate blend of Eastern and Western influences and offers a family-friendly beachfront ambience. The resort, a short drive to the city center, offers 245 modern rooms, each with its own attached balcony overlooking the beautiful South China Sea. Guests can sit by the sea and dine under the stars at the restaurant, partake in a variety of recreational and water sport facilities, or relax by the lagoon-shaped swimming pool. This property is within close proximity to Terengganu State Museum and Sultan Mahmud Airport. Whether you are a leisure or corporate traveler, you will be pleased to know that Primula Beach Hotel is just a stone's throw away from the business hub and places of attractions in town. Situated on Kuala Terengganu's stunning beach, this 4-star property is designed with an intricate ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Must use an extra bed

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Check-Out Until
12:00PM

Distance from City Center
1 km

Distance to Airport
13 km

Number of Rooms
245


Recent customer comments

Filter by Traveler Type

 

Good

7.2

from 624 reviews

Value for Money
6.9
Location
8.0
Staff Performance
7.0
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
7.3
Food/Dining
6.9
All reviews (624)
Sort by:
Lee W. Families with young children Malaysia, July 18, 2015
buffet breakfast

location, near beach
6.3
This hotel is average hotel standard. the room come with 2 buffet breakfast. i felt not satisfy with " the cafeteria staff ask me to pay for my son breakfast". my son jz 9year old. non of the hotel will charge for kids if the room is come with breakfast. this is so disappointed.
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Sez Y. Families with young children Malaysia, July 6, 2015
Short stay in Primula Beach Resort

Love the location of this hotel as it is close to the beach and town. Appreciate the staff by providing a map of kuala terengganu for our driving reference.
6.7
The mineral water and tea/coffee set served in the room is chargable after 1st bottle/set is consumed. First time encountered a 4 star hotel without toothbrush provided.
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Graham N. Families with young children United Kingdom, July 4, 2015
Good airport or transfer hotel

Location, pool and size of room
6.3
We stayed for a night between flights and the hotel was good for this. Food was okay. About 20 minutes from the airport.
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Sri H. Solo travelers Malaysia, April 30, 2015
Service Coyld Be Improved

Location, reputation and facilities
7
I am not satisfied with the housekeeping service, cups and glasses used not return to places where they should be. Bathroom floor mat was not changed even though it was soaking wet. Hotel management need to buckup staff in the house keeping dept. Other staff at front office, restaurants and concierge were all attentive and very helpful. My only other recommendation is for the management to benchmark its services and facilities with other 4-star international hotel. Even though it is locally owned and managed, it has the opportunity to be at par woth internationall managed hotel. The top management esp the the GM needs to have this aspiration. Current GM is not friendly at all. I used to stay in this hotel very often in the past, I'm still loyal to this hotel, still recommend friends from overseas to stay here. Previous GMs were friendly to all guests not just the VIPs or official one. One shouldnt assume the tourist type customer is not important, including locals.
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Robyn H. Couples Australia, March 31, 2015
Tired hotel

1. Location - on the beach with a lovely view of the water 2. Staff friendliness
6
Primula would have been a lovely hotel 20 years ago. Now it is somewhat dilapidated and grubby. The staff are very friendly and helpful but badly trained. All in all, a disappointing experience. Certainly not 4 star now, though it might once have been.
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Mohd N. Families with young children Malaysia, March 19, 2015
clean friendly and good location

clean, friendly staff aand good location
8
very very very good my famaly very much like it
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Kai Y. Couples Malaysia, March 9, 2015
Beach at the city

Location, Food and Beach
8.3
Staff were friendly. Good selection of local foods at the restaurant. Nice beach and central of KT town.
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John W. Couples Australia, February 25, 2015
Relatively Cheap and Cheerful

Proximity to beach with small surf. Location relatively close to China Town. Friendly staff
7.7
Very pleasant stay. Internet was the only problem but this was helpfully managed by staff.
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Hia T. Families with young children Malaysia, February 22, 2015
Ordinary

Beside Beach; View; Car Park.
5.3
Ordinary. Room condition is poor, lack of maintenance.
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Goh C. Families with older children Malaysia, February 22, 2015
Good environment

Beach
8
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Customers like this hotel for:
Nearest transport:
  • Bus Ekpress Terminal Kuala Terengganu (1.4 Km / 17 min walk)
Area recommended for:
  • beaches
  • shopping
  • sightseeing
Distance to airport:
  • Sultan Mahmud Airport (7.4 Km)
Customer comments:
  • "Close to the beach" , "Great breakfast " , "Nice swimming pool"
Top attractions in the area:
  • Cultural Centre Stage (0.9 Km / 11 min walk)
  • Sultan Ismail Nasiruddin Shah Stadium (1.3 Km / 16 min walk)
  • Istana Maziah Palace (1.6 Km / 20 min walk)
  • Payang Central Market (1.8 Km / 22 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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