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Prince Hotel Kuala Lumpur

No. 4 Jalan Conlay, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Formerly : Prince Hotel & Residence Kuala Lumpur
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Area: KLCC Number of Rooms: 608

Recent customer reviews

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Fantastic

8.2

based on
3134 reviews

Value for Money
7.9
Location
8.8
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (3134)
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Amit J. Business travelers India, December 1, 2012
Nice Hotel

Great location
7
Overall ok but needs some basic service level imporvement - do not expect full room services as advertised on the website - they would not clean up your cooking utensils. No newspapers delivered to your rooms. Plus the breakfast served to the people staying at serviced apartment would be different from those staying at the delux rooms..
Suhaily A. Couples Malaysia, December 1, 2012
Nice rooms

Location
8
I like the fact that it is located in front of the Pavilion Hotel. The rooms are big and very nice. Beds and pillows are great.
Chao S. Couples Australia, December 1, 2012
very good and relax.

clean, big room, near shopping
8
Abdulrahman A. Solo travelers United Arab Emirates, November 30, 2012
Good Located Hotel

Spacious Rooms
8
The Hotel is nice, with all requirements available for a pleasant stay. However, the gym, and some of the facilities in the room are outdated. Would stay here again, but if another newer hotel is available in the vicinity i will opt for that.
Huzir S. Families with young children Malaysia, November 30, 2012
Spacious and Excellent Customer Services

Spacious Room with Kitchen Facility
9.7
Manage to get a Huge room like apartment size with Kitchen Facility. Bed King Size. Swimming Pool and Gym was Excellent. Near Shopping Mall (Bukit Bintang) at Walking Distance.
Sightseeing/Attractions Tip: Shopping Mall Bukit Bintang
Shu F. Couples Malaysia, November 30, 2012
Good Hotel

Good Location
8.3
One of the best thing about Prince Hotel is the location, it is next to Pavillion Shopping and within walking distance to KLCC, LOT 10, Sungei Wang etc. The deco is a bit dated but as long as the service and cleaniness of the hotel is good, we have nothing to complain.
Abdulrahman A. Families with older children Saudi Arabia, November 30, 2012
The location is very good near the shopping center

Price
8.3
The hotel is not very bad but lobby is very small with view chairs to set on.
Farzeeda I. Families with young children Singapore, November 30, 2012
Nice room but Not nice service

Comfortable and Good room layout
6.7
Staff need to be trained better on customer services. In particular, arrival counter and housekeeping staff. Upon arrival the staff at desk was not efficient as we were not informed properly of our exact location that we walked aimlessly to the wrong elevator area. His English language is poor too and quite Misleading I must say. Housekeeping Manager was not able to do perform a service recovery when a staff attended to us rudely. No follow up on the matter at all. Overall nice to stay in room but not the services. Free shuttle to KLCC only one way.
Feng Y. Business travelers China, November 30, 2012
great service with good location.

Location, service, food.
8.7
The stay was pleasant, comfort bedding, clean room. The service is great, the food is good, large variety.
Paul G. Business travelers Canada, November 29, 2012
Convenient location but cater to large tour groups

Good lcoation
4.7
cater primarily to large, mid-end tour groups who tend to be a little rude and very noisy. overall services are mediocre to no good. no one at the hotel entrance bordered to help with lugguages despite that there were several hotel staff right there. rooms are not celan and sheets are stained.

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Customer Reviews - Prince Hotel Kuala Lumpur, Kuala Lumpur

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