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Prince Hotel Kuala Lumpur

No. 4 Jalan Conlay, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Formerly : Prince Hotel & Residence Kuala Lumpur
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Area: KLCC Number of Rooms: 608

Recent customer reviews

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Fantastic

8.2

based on
3134 reviews

Value for Money
7.9
Location
8.8
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (3134)
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Charles M. Business travelers Canada, December 7, 2013
Pleasant stay in a nice area

Location, room size, value
8
Location is fantastic - just across the road from The Pavillion, which has a number of good restaurants and shops. As well, there is a famous Hakka Restaurant just behind the hotel which is good especially if you're with a big group. The outdoor dining (has indoor a/c options as well) is a really nice change of pace and I always look forward to eating there at least once on every trip. I'm amazed there's this type of restaurant in that neighborhood. My only complaint is that you have to pay for WiFi in the rooms. What ends up happening is you have a lobby area that is crowded with hotel guests on their smartphones using the free wifi downstairs. It results in a very congested check-in area, since the seats are pretty much right up against check-in counters. Couple this with a shortage of reception staff, and the check-in/check-out experience is not optimal and can be a bit annoying.
Lim L. Families with young children Malaysia, December 7, 2013
nice hotel

nice location, good room, relax
7.7
Lim L. Families with young children Malaysia, December 6, 2013
nice hotel

nice location, good room, relax place
7.7
Kiran C. Business travelers Singapore, December 6, 2013
Pleasant

Room, Location, Food outlets nearby
7.7
Wifi in the rooms should be made free due to high price for room being paid. Hotel had no adaptor fot new range of laptops with no Ethernet port. Had to request for free wifi for the room in the end. Only got one hour free for 3 nights stay. Inconvenience of having to use laptop in the lobby in the end. As a result confidential documents in the laptop could not be accessed for work. IT service in this regard could be improved.
Thamir M. Couples United Kingdom, December 6, 2013
city break luxcary hotel

nice hotel, value for money and neat shopping mall
7.7
this is a five star hotel near the major shops and restuarants with variety of foods from different types of the world, good value for money but the breakfast is limited but if you go dowan before 7 then you secure good seats and fresh food. i will deffintly will visit this hotel in near future.
Kim H. Couples Malaysia, December 5, 2013
An enjoyable stay

Centrally located in the city, room is big with comfortable bed and public transport is easily available.
9.7
We were supposed to stay 1 night only but ended up 3 nights of stay. The room is big with comfortable bed. The bathroom is big and clean too. Staffs are well verse in English so there was no problems in communication. Lifts are speedy too. In house guests are given 30% off on breakfast buffet.
Munish K. Solo travelers Australia, December 4, 2013
Good. Efficient service

Staff, hotel cleanliness, central city location
9
The stay was good. However no free wifi which is available from other hotels. Staff were friendly and efficient. Additionally, experience with taxi drivers outside hotel generally poor: overcharging prices as well as refusing to run meters.
Louis B. Business travelers United States of America, December 3, 2013
A Solid 4-Star Hotel

Good location and a decent executive lounge, but was just average.
7
Very efficient and friendly staff, good food & room service. The upgrade to an executive room I was sold was NOT worth it. The couch, carpet and other furniture was worn and stained. Room was just average. I should have kept my 1-BR suite reservation instead.
Tahir A. Couples Australia, December 3, 2013
just too good

Bedroom, Breakfast and Clean
9.7
This was our second trip , we thought the first trip was good but this was better than the first trip.You've got a great team from Reception to the Cleaners. Food was great. we even had a quick chat with the General Manager Tim he is a Champion.
Marc M. Solo travelers United Kingdom, December 3, 2013
great lucation

the room size and the room floor
8.3
it was nice. like the fact that was near t the shopping area give me the chance to do my shopping anytime I want

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Customer Reviews - Prince Hotel Kuala Lumpur, Kuala Lumpur

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