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Prince Hotel Kuala Lumpur

No. 4 Jalan Conlay, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Formerly : Prince Hotel & Residence Kuala Lumpur
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Area: KLCC Number of Rooms: 608
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3422 reviews

Value for Money
7.9
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (3422)
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Jalinah D. Families with older children Singapore, January 5, 2014
Good comfortable room with nice view of the KLCC

The room, the breakfast and location
8.7
My stay at the Prince hotel was a good one, I recommend it as it is very well located right next to Pavilion. Wide variety of food during breakfast and the rooms are clean as well as comfortable.
Khachatur H. Couples United Kingdom, January 1, 2014
Excellent.

Staff, Location, Food, Room
10
Brilliant Brilliant Brilliant Brilliant Brilliant Brilliant Brilliant
Khoo S. Families with older children Malaysia, January 1, 2014
Weekend escape

Location, Nearby restaurants and reasonable room rates
6
James K. Couples United States of America, January 1, 2014
Very good except pillows

Location, very convenient next to the Pavillion,
7.3
The pillows are way too soft, has a sore everyday after sleeping. The bed mattress is so,so, other than that everything else is good.
Muhamad A. Groups Brunei Darussalam, December 30, 2013
Relaxing and comfortable

Friendly staff, close to shopping centers and easily accessible.
8.7
Located next to shopping centers, within 5 minutes walk. staff was very friendly.
Jane C. Couples Singapore, December 30, 2013
good

customer service, good attitudes, clean
7.7
Satisfied with the environment, good customer service, good attitudes, near shopping mall, convenient, helpful, big lobby, nice decorted in christmas season.
Yew G. Groups Malaysia, December 30, 2013
average hotel with lack of efficiency.

average hotel
5
waited for nearly two hours to get the room keys. room were not prepared until 4pm despite several times asking. need to improve in the efficiency of cleaning services, time management and attitude of staff in the reception. checked in time was deayed until 4pm. not fair for tired and hungry children and elderly who needed rest. i was not re. medium of newspaper needed but was simply given two same papers for both rooms! not compatible with a five star hotel. please do a post mortem review of above mentioned matter. thank you.
Tan Y. Families with young children Malaysia, December 29, 2013
not bad

near shopping
7.7
not bad....near shopping....large bed....good view......................
Denise T. Groups Malaysia, December 29, 2013
Spacious room but bit run down

Location, Friendly staff
6.3
It took us a very long hours for rooms to get ready, staff is friendly and helpful. Should refurbish their hotel.
Judy L. Families with young children Singapore, December 29, 2013
Nice hotel but staff were overwhelmed with guests

City Area, Accessible and Nice Cozy Room
7.7
The hotel is in central location. Easy access to KLCC and other shopping area. The room is nice the lobby is beautiful. It would be nice if there is a free wi-fi connection in the room. The only down side to this hotel is that it took us to check-in at 7pm because the room is not yet ready. We have to wait for 2 hours for hem to fix our room. We had waited patiently and hoping that they could at least give us a free upgrade, but sad to say, there staff are not so friendly at all. If I knew that the hotel is quote congested and they are not cope up with their guests, I could have booked another hotel.

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Customer Reviews - Prince Hotel Kuala Lumpur, Kuala Lumpur

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