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Prince Hotel Kuala Lumpur

No. 4 Jalan Conlay, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Formerly : Prince Hotel & Residence Kuala Lumpur

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Area: KLCC Number of Rooms: 608

Recent customer reviews

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Fantastic

8.2

based on
2798 reviews

Value for Money
7.9
Location
8.8
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (2798)
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Raja H. Business travelers Malaysia, February 5, 2013
Nice hotel but disappointed with facilities

Great check-in, helpful front office and delicious food
5
invited several important business partners recently and chose the hotel due to its location next to pavilion. check-in was great and super fast and the rooms were great. things turned for the worst when we went to the business centre. in all other hotels all over the world we've been, never were we told that no discussions are allowed in the business lounge that easily seats 20 - 30 pax; and there were only the 5 of us! my guest who is the member of the house of lords uk got very disappointed with the hotel and immediately checked-out the same day and transferred to mandarin oriental kl. in conclusion the hotel should re-look into its policies and ensure only competent staffs be placed as front liners to handle guests.
Hotel Feature Tip: Its better to park your vehicle on the upper levels. The key card issued seldom works at the basement parking entrance which is meant only for hotel guests.
William M. Couples United Kingdom, February 4, 2013
Good Location for shopping Mall and Petronas Tower

Dining.
6.7
check in staff were not very efficient. room ok but a bit dull. pool area and bar were attractive with attentive staff.
Travel tip: Entrance to hotel needs a bit of livening up
Darren K. Couples Australia, February 3, 2013
Always a pleasure to stay here.

Good rooms with brilliant service and a grat location
9.7
Have visited The Prince hotel on 3 consecutive occasions. We always look forward to are visits. Can not fault this Hotel.
Rixa R. Couples Germany, February 3, 2013
Nice hotel

Swimming pool area
8
nice hotel with a great swimming pool area and a great view. for a 5 star hotel the reception at arrival was a bit cold. nobody came to bring in the luggage. the breakfast is very good, though the service is a bit slow and you have to look for somebody bringing your tea or coffee. altogether it is a good hotel and very good situated.
Kwing F. Business travelers Hong Kong, January 31, 2013
Good location and friendly staff

Room is clean and just minutes of walk to nearby mall
6.7
Transportation to hotel is convenient. Staff are friendly. Room is larger than expected. Though not new in deed; the room is clean and tidy. Air con work perfectly well. LAN connection to Internet is free; yet need to pay for Wifi in room. Beware of the construction work beside the hotel, cars occasionally runs across the walking path and the road is lumpy.
Steven T. Solo travelers Australia, January 28, 2013
Service with a smile & helpful, nice hotel

Bathroom looks incredible
8.3
I've had a wonderful time up in the level 19. The service was brilliant & I would definely like to come back.
Shopping Tip: The hotel is right opposite of a big mall pavilion so it's one good advantage.
Sarah D. Couples New Zealand, January 28, 2013
Lovely hotel and service with a smile

Great location - fantastic entrance, very helpful/friendly staff
10
Lovely hotel, well maintained, staff very friendly, great location, walked to the Petronas Towers from the hotel.
Nadrajen C. Solo travelers Mauritius, January 27, 2013
Great location with good service

Service
8.3
The quiet comfort on The Prince is enhanced by the courtesy of its very helpful staff. The room was clean and just up to standards ...
Zhe W. Couples China, January 23, 2013
Wonderful hotel with great location

not far away from twin tower, close to Jalan Alor where have lots of yummy food.
9.3
Reception is nice to give us a room with better view of twin tower, although we can only see one of the towers through the room window. The location is great too. It is close to the night market at Jalan Alor where you can try all kinds of Malaysian foods by walking. Convenient transport is another good point. The hotel is 10minutes walk to the train. Wireless is chargeable in your room, but free in the lobby and level 2 &10. However, the room service is not very fast.We ask for a adapter and wait for approximately 30 minutes.
Richard S. Groups United States of America, January 21, 2013
It merits its five stars

Great location, comfortable rooms, excellent amenities
9.3
The Prince is an older hotel, but it is beautifully maintained, with comfortable beds, first-class linens, modern bathrooms with a separate stall shower and torrents of immediate hot water, and adequate flat-screen TV reception. There is free Internet in the room, but they charge the usual exorbitant rate for in-room wi-fi. Wi-fi is free in the public areas. The swimming pool, although small, is an oasis of calm, where one can enjoy a delicious pool-side lunch. The mezzanine lounge features excellent cocktails and live music nightly. The "torch" singer is excellent. The hotel is conveniently located across the street from the Pavilion Mall, with its myriad shops and restaurants, and is within walking distance of the famous towers and other attractions. Stay here!
Restaurant Tip: An Italian restaurant named Michelangelo in the Pavilion Mall is excellent. It serves the best gnocchi with Gorgonzola sauce that I have ever tasted.

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Customer Reviews - Prince Hotel Kuala Lumpur, Kuala Lumpur

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