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Prince Hotel & Residence Kuala Lumpur

No. 4 Jalan Conlay, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: KLCC Number of Rooms: 608
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

from 3520 reviews

Value for Money
7.9
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (3520)
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Pui L. Couples United Kingdom, March 12, 2015
Nice stay

Central location.
8
Nice and comfortable.
Max T. Business travelers Malaysia, March 11, 2015
Good Location Hotel

Location and Food
6.3
Pleasant stay in this hotel. But I think the attitude and the efficiency of the staff at the reception counter need to be improve. I like the restaurant in Prince hotel, Chinese, Japanese and room service food was great.
Mazura A. Business travelers Malaysia, March 10, 2015
Limited choice of Breakfast

Location, Cleanliness & Room Comfort
8.3
Eubell A. Families with young children Philippines, March 7, 2015
comfortable stay for family with children

value for money
8.7
they have spacious rooms and free shuttle going to klcc. our kids also enjoyed the day care center available in the hotel. we had some trouble with front desk confirmation as we had to check-in twice even if they had already confirmed during the first day we arrived that they have already fixed everything. confirmation with the guests such as this must be noted by the front desk staff and automatically reflected in their records to avoid confusion and frustration.
Marco J. Couples Germany, March 6, 2015
Good Hotel, but the WiFi is very slow

....................
9
Eubell A. Families with young children Philippines, March 6, 2015
most of the staff are not hospitable

location, room space, available taxis
7.7
our room is spacious and our kids enjoyed the pool and the kids club. i would like to commend the staff in the kids club and housekeeping. for the others, they need to be more hospitable especially those who are working in the front desk as they are the first person facing the guests.
Chandran M. Business travelers Singapore, March 6, 2015
No complaints

Good Location, nice and clean room and cheerful staff.
8
The hotel is well maintained and is located quite close to KLCC and the twin towers. I was there for about fours days and did not have any problems. The hotel staff were helpful and cheerful and breakfast served in the hotel lobby was quite ok. Did not like seeing the fruit flies hovering around the exposed fruits at the buffer counters - there is room for improvement.
Shukrizah Z. Solo travelers Malaysia, March 5, 2015
Great stay in Prince Hotel

1) Strategic location - nearby mall and convention centre 2)
7.7
Jason K. Business travelers Singapore, March 5, 2015
Definitely not 5 star service

the laundry staff is helpful
5
Extremely bad experience.. rude service from staff, do not feel special even staying in the premier suite, inadequate premier lounge, waited 30 mins for my breakfast in premier lounge.. unhelpful staff name Aishah (if she given me correct name), all she can do is divert calls even no one is answering.. wonder if they the staff are even trained..
Ogawa T. Business travelers Japan, March 5, 2015
good

location, service, quality
8

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Customer Reviews - Prince Hotel & Residence Kuala Lumpur, Kuala Lumpur

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