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Pullman Kuala Lumpur City Center Hotel & Residence

No. 4 Jalan Conlay, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Formerly : Prince Hotel and Residence Kuala Lumpur
Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Superior Deluxe Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Deluxe Room Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Grand Deluxe Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Premier Executive Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Executive Suite Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Deluxe Executive Suite Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - 1 Bedroom Superior Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - 2 Bedroom Superior Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Junior Prince Suite Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Junior Prince Suite Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Prince Suite Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Prince Suite Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Superior Deluxe Bathroom Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Deluxe Bathroom Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Grand Deluxe Bathroom Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Prince Suite Bathroom
Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Lobby Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Lobby Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Concierge Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Business Center Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Eccucino Restaurant Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Enju Japanese Restaurant Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Tai Zi Heen Chinese Room Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Tai Zi Heen Chinese Room Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Terrace Poolside Bar & Grill Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Lounge Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Premier Executive Lounge Pullman Kuala Lumpur City Center Hotel & Residence Kuala Lumpur - Kid’s Club
Area: KLCC Number of Rooms: 608
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

from 3598 reviews

Value for Money
7.9
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (3598)
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Linda H. Groups Malaysia, December 9, 2013
Not exactly a 5 star hotel experience

Close to Pavillion Shopping Centre
6.7
Honestly, it was not great for a 5 star hotel. Arrived and the lobby was beautiful but went up to my room and was disappointed. I got an upgrade at the hotel to have the view of KLCC twin towers and that was the nicest thing about my room. My toilet sink was clogged, the water from the cattle smelt like burnt plastic. The staff there weren't very helpful either, the one at the mezzanine particularly looked like she hated her job. ALSO, though this is not the hotel's fault. Construction is going on about 500m from the hotel so my room(and the whole hotel) had mosquitoes throughout my stay. Asked them to come up and spray the room but they didn't. Best thing about this place, is that it's a 5 minute walk to Pavillion, a huge shopping mall in KL! I would not recommend this place if you want to be in a 5 star hotel ambience, this I would personally give 3.
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Ang B. Families with older children Malaysia, December 9, 2013
Hospitality

Cleanliness, good manners of the staf and strategic location
8.3
The receptionists are well manner and helpful, so do the assisting staffs in front of the main entrance. The location is strategic and nearby famous shopping mall like Pavilion, Lot 10 and Farenheit can be reached by a walking distance. Feel secure to stay in the hotel as the access card can only access to the floor we stay. Two access cards were provided for the convenient stay of the customers.
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Nurul A. Families with young children Singapore, December 9, 2013
great and spacious room

spacious room, near to shopping centres, centrally located
9.7
Itbwas a pleasant stay at the hotel. Breakfast was mainly international menu. The great distance between the shopping centres were great.
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Wang C. Families with older children Taiwan, December 8, 2013
Fantastic hotel

Clean,good location,nice staff
9.3
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Shawyin G. Couples Malaysia, December 8, 2013
good location

best food bed and pool
6
best location ever in kl. near shopping such as lot 10 pavilion sungai wang
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Charles M. Business travelers Canada, December 7, 2013
Pleasant stay in a nice area

Location, room size, value
8
Location is fantastic - just across the road from The Pavillion, which has a number of good restaurants and shops. As well, there is a famous Hakka Restaurant just behind the hotel which is good especially if you're with a big group. The outdoor dining (has indoor a/c options as well) is a really nice change of pace and I always look forward to eating there at least once on every trip. I'm amazed there's this type of restaurant in that neighborhood. My only complaint is that you have to pay for WiFi in the rooms. What ends up happening is you have a lobby area that is crowded with hotel guests on their smartphones using the free wifi downstairs. It results in a very congested check-in area, since the seats are pretty much right up against check-in counters. Couple this with a shortage of reception staff, and the check-in/check-out experience is not optimal and can be a bit annoying.
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Kiran C. Business travelers Singapore, December 7, 2013
Pleasant

Location, location, location
6.3
IT support could be improved. Free Wifi could be made available in the rooms
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Lim L. Families with young children Malaysia, December 7, 2013
nice hotel

nice location, good room, relax
7.7
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Lim L. Families with young children Malaysia, December 6, 2013
nice hotel

nice location, good room, relax place
7.7
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Kiran C. Business travelers Singapore, December 6, 2013
Pleasant

Room, Location, Food outlets nearby
7.7
Wifi in the rooms should be made free due to high price for room being paid. Hotel had no adaptor fot new range of laptops with no Ethernet port. Had to request for free wifi for the room in the end. Only got one hour free for 3 nights stay. Inconvenience of having to use laptop in the lobby in the end. As a result confidential documents in the laptop could not be accessed for work. IT service in this regard could be improved.
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Customer Reviews - Pullman Kuala Lumpur City Center Hotel & Residence, Kuala Lumpur

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