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Prince Hotel & Residence Kuala Lumpur

No. 4 Jalan Conlay, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: KLCC Number of Rooms: 608
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

from 3583 reviews

Value for Money
7.9
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.6
All reviews (3583)
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Teik K. Families with older children Malaysia, December 1, 2013
Reasonable stay

Location near shopping center, restaurant plentiful, comfortable hotel
7.7
I faced 3 problems during the stay: 1) there was no proper queuing system at the reception and cashier counter, customer just by luck follow any of the counter to queue, I was unfortunate to follow at a counter with a customer in front of me with hotel bill problem. I got stuck at that counter for about 30 min. 2)I got big problem during check in , the check in counter don't seems to familiar with the system. All the three rooms that I checked in having key card problem, I can't even use the lift! the worst problem is that I was told one of the room stated down the wrong room number on my key card holder (room 2624 instead of the actual room of 2620) 3)No sign board showing the direction of the hotel car park!! I have to look around and guess myself!
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Ian S. Solo travelers United Kingdom, December 1, 2013
Comfortable, Problem free stay

Quiet, comfortable room, friendly staff, good food
9.7
The hotel is very well main tainted with friendly staff in a central location. Express lifts good to 19th floor room. Room very quiet, comfortable and clean. Good English language skills and good English language selection on tv. Food good with efficient room service. Disappointed to be charged £10 per day for I room wifi. Too expensive. Also 60 pence per sheet for business centre paper too expensive. I did have a great view of the Petronas twin towers. A massive shopping mall with multiple food outlets just across the road. It is about 45 mins to 1 hour to the main KL airports, cost £14-£24 depending on quality of taxi. LCCT airport should be avoided if possible. It is overcrowded, with long queues and long walks for immigration, checkin, to planes etc and the forecourt is anarchic chaos. Still the Prince offered luxury facilities for reasonable cost.
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Ching T. Groups Malaysia, December 1, 2013
Enjoyable and happy stay

Centrally located, convenient and nice hotel
7.3
Our hotel is very centrally located with just shopping mall is just across the street. The restaurant and bars are walking distance. There are pedestrians bridge that connect to KLCC and Bukit Bintang. Me and my friends enjoy our stay here and will definitely come back again for this good stay.
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Nicholas F. Solo travelers United Kingdom, December 1, 2013
Nice staff clean hotel rooms

Location, staff, eating
10
Great location friendly staff, clean room meals in hotel fantastic
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Roland O. Families with young children Australia, November 30, 2013
Nice Hotel

Food, Rooms, Pool
10
Very lovely stay, staff were very helpful and professional.
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Nicholas F. Business travelers United Kingdom, November 30, 2013
great hotel

staff, c, ean hotel, 5 star
10
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Roberto V. Business travelers Italy, November 30, 2013
Good deal thx to Agoda

Location, room size, gym
7
It was a pleasant stay with attentive staff. The only drawback was the missing wifi in the room: if you wanted wifi in the room you had to pay extra.Or else you needed to go to the lobby to have free wifi as announced on the room booking page of agoda. Nowadays with all the smartphones and tablets I expect wifi to be included in the room price. Gym was nice but nothing extraordinarily. The pool setting looked very inviting. Location was simply perfcet and was also the reason for my pick of this hotel.
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Shahdani I. Families with older children Brunei Darussalam, November 29, 2013
The best place accommodation in KL by far

Location, Value for money and Friendly Staff
10
By far the best hotel to stay at in all my visits to Kuala Lumpur. Reasonable pricing. Ideal location. Clean and modern facilities and fixtures. Great atmosphere. Friendly hotel staff and valet. Just cross the bridge to get to Pavilion and Bukit Bintang at your doorstep. Very secure. Good value for money, definitely.
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Wiwat U. Business travelers Thailand, November 29, 2013
Not that Pleasant

location location location
5.7
All was OK. but the check-in and check-out took a very long time
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Lee H. Families with young children Singapore, November 29, 2013
Easy access to shopping areas

location, bed, location
7
Good location. But room not available upon check in. :(
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Customer Reviews - Prince Hotel & Residence Kuala Lumpur, Kuala Lumpur

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