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Prince Palace Hotel

488/800 Bo Bae Tower, Damrongrak Road Klong Mahanak, Pomprab, Khaosan, Bangkok, Thailand (Show on map)

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Area: Khaosan Number of Rooms: 744

Recent customer reviews

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Very good

7.2

based on
9895 reviews

4507 reviews in English

Value for Money
7.6
Location
7.1
Staff Performance
7.3
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.2
Food/Dining
7.0
All reviews (9895)
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Chan W. Families with young children Malaysia, June 8, 2015
Good, acceptable and comfortable

Big, clean, friendly staff
7.7
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Nasser A. Business travelers Egypt, June 6, 2015
Bad hotel
3
Very bad I was suffering
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Ho C. Groups Malaysia, June 6, 2015
Terrible stay !
3.3
won't come back again ! it's time to reno.
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Loh K. Families with older children Malaysia, May 31, 2015
Good environment

Location, environment and cleanliness
8
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Gerri A. Couples United Kingdom, May 31, 2015
Prince palace may 2015

Views
4.3
If your wanting a nice polite welcoming to the Prince palace, think again. Around 10 staff in reception, not one of them wanted to help, didn't give us any info on check in at all. Nothing about check out times, about the hotel floors (there's about 40) where the breakfast was, pool, etc. My partner asked for a clean knife at breakfast and the waitress inspected the knife, muttered to another waitress and be grudgingly gave him a new one. The room furnishings were literally falling to bits. I'm not really a person to complain and I understand that you get what you pay for but from the moment of check in the staff were really unhelpful and rude, I believe they are what make the stay, clearly you can have a huge fancy hotel but without the customer service it's nothing! As other reviews say, the Internet isn't free unless your in the lobby then it's temperamental, and very crowded, I purchased some credits for the pc's as the lobby was massively crammed and it wasn't working very well, so had no choice because I needed check my flight in online and after I paid the user name ect didn't work. There isn't really anywhere to eat around the hotel, except a food court on the topfloor of the wholesale mall which is just small local food it was nice but nowhere really except the hotel if you want an evening meal close by. on a good note.. The hotel is good for the views of Bangkok sky line, the pool was nice and the breakfast was ok.
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Thanakom P. Business travelers Thailand, May 31, 2015
Good

good shoping
6
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Peter W. Couples Australia, May 26, 2015
old style

internet is not free unless u sit in the lobby and then it is limited speed
7.3
There is hopeless internet
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Eglantine G. Families with young children France, May 25, 2015
Superb

Location and staff quality
10
We had a very pleasant stay at Prince Palace Hotel: plenty of room and different restaurant inside the hotel. Ideally located, it was a really good surprise
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Eglantine G. Families with young children France, May 25, 2015
Superb

Ideally located and great staff
10
We had a very pleasant stay at Prince Palace Hotel: plenty of room and different restaurant inside the hotel. Ideally located, it was a really good surprise
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Justin S. Business travelers Malaysia, May 24, 2015
A little aged but superb overall

Strategic location, great food and helpful staff
8
On the get go, the hotel is located at a very good location, practically 5 mins by taxi away from ChinaTown. The rooms seem a little aged, but all the necessary amenities are there and it's clean, most important of all. There are various food options in the hotel, a great recommendation is the Chinese restaurant located on the top floor if i remembered correctly. The food is simply exquisite and just slightly pricier than the restaurants you encounter on the street, a great bargain by all accounts. The staff should be commended on their helpfulness, be it in terms of giving recommendations to tourists in terms of locations to visit or mode of transport to use. They even give recommendations specific to business travellers, in my case - how to get to my meeting in downtown in the fastest manner possible and where are some great spots for dining. Superb!
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