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Recent customer comments

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Very good

based on 10485 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for Money 7.6
  • Food/Dining 7.0
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United States
July 16, 2012
Great Facility but needs Improvement in Service
Very good facility, more or less clean
Our first impression of the hotel was very nice. Directions to the lobby were a little confusing, though, as the check-in was on the 11th floor, unlike many hotels which have a first floor lobby. The area the hotel was in was not pleasing in looks, but it was a good shopping area for clothes and fruit. But, there are not many restaurants in the immediate vicinity. The layout of the suite was very nice and efficient. But there was one major problem. Unfortunately, room service was not up to par with the rest of the hotel. Rarely did they give us toilet paper and soap. One day, in the middle of our stay, they skipped our room completely. Another major problem is the internet access. There is no free internet access provided. The rate of internet use is extremely expensive. Overall, the hotel was very nice, with the exception of room service. The hotel could greatly improve by bettering their room service. We enjoyed our stay there.

July 16, 2012
Cultural hotel with friendly services
Well services with an affordable price
the services provided to me and friends were excellent, the service personnel kindly and promptly assisted to our needs. the location was reasonably ideal. although, by foot there are not much to sight-see or shop but by a short 15 to 20 minutes taxi or bus, many shopping mall, night markets and cultural tourist attractions are accessible. i enjoyed my stay in prince palace hotel and would most certainly revisit the place in future.

debbie E.
July 16, 2012
Great location
swimming pool
The hotel is in the wholesale area so the shopping is good. The city is easy to get to via the boat which is in front of the hotel.The pool is nice. The only negitive is the price of the food in the hotel and not much choice of eating near the hotel

Suzanne E.
United States
July 16, 2012
Fabulous hotel, lovely view, nice rooms
great desk help, beautiful and opulent
We really enjoyed our stay. The bvreakfast was lavish and delicious. Lots of choices. The hotel itself was clean and well cared for. The towers themselves aer conference centers and gathering places so there were beautiful furnishings and decor. We were disappointed that we had to pay an extra ten dollar fee in order to use the gym. But oh well. Parking was on lower floors. I don't know if that was an extra fee or not because we did not rent a car.

July 16, 2012
fair facility but bad location
hotel room charge
frankly speaking this hotel is still good choice for the price issued but the location is not convenient at all that no taxi driver know the prince palace hotel....

July 16, 2012
Great location, food, room and friendly service
location, access to transportation
Nice hotel. If you're on to shopping, this is the place. Right at the hotel doorsteps you'll find everything. Traffic free transport? - just take the boat ride a few steps from the hotel doorsteps. Internet access price rate is a bit pricey.

pranee M.
July 16, 2012
Would Definately recommend
wonderful staff, great pool, beautiful room, easy transport to shopping destinations
would definately stay here again, the view is quite nice, the staff were all very friendly and most spoke quite good english. it was easy to catch a taxi from here and there and also has a boat service to go to shopping centres which was quick and easy.

Rowani R.
July 15, 2012
Spacious but run down
in Boubae tower and above Boubae market. Service very good, check in/out, housekeeping, concierge
Furnishing and hotel is run down, but utilities are working well.Room is clean

Nhung N.
United States
July 15, 2012
Poor service
Old furnished
I dont recommend this hotel which is not qualified for 4 star hotel and bad location

Yuri L.
New Zealand
July 15, 2012
Terrible service! I did not expect such hospitalit
Dirty room, irresponsible and impolite stuff, bad or non english speaking service stuff
I would say this hotel service quality is compareble with 2 star hotel, but I had to pay a big money for very simple breakfast, internet which was not in the room and very bad quality, terrible transportation, poor information service! Very dirty furniture and lining