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Prince Palace Hotel

488/800 Bo Bae Tower, Damrongrak Road Klong Mahanak, Pomprab, Khaosan, Bangkok, Thailand (Show on map)

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Area: Khaosan Number of Rooms: 744

Recent customer reviews

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Good

7.3

from 9556 reviews

Value for Money
7.6
Location
7.1
Staff Performance
7.3
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.2
Food/Dining
7.0
All reviews (9556)
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Wararat P. Families with young children Thailand, May 5, 2014
Would not stay again

Swimming pool
4.3
Would not stay again. Staff always on their mobiles, not looking to serve customers and unfriendly attitude. Internet very expensive, normally free in this class of hotel. No iron or ironing board available, only expensive pressing service for pair of trousers. Restricted opening hours until only 7.30pm on weekends and holidays at swimming pool, no lifeguard and attendant mostly absent when you need a towel. Room quite large, old fashioned furniture and TV but clean with good carpet. Aircon not very effective. They have taken their eye off the ball in this hotel and make no attempt to encourage repeat business.
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Mark B. Groups United Kingdom, May 4, 2014
Pleasant, no hassles. Luxurious.

Breakfast, swimming pool and roof top bar
8.3
First impressions of the hotel are impressive and I probably would not be able to afford a similar hotel in Europe. 5 star appearance and interior with very friendly and helpful staff. (My wife who is Thai seems to think this hotel has something to do with the Thai royal family, possibly owned by the King’s son but I cannot verify that). Luggage taken to the room as expected. 2 decent size swimming pools on roof terraces with views of Bangkok to match with slightly pricy roof bar as to be expected. Spa and massage, Gym etc. Even have butlers to open doors for you in main corridors. The room was decent sized and clean. Shower not too well designed as bathroom floor was soaking both in mine and also our parents neighbouring room. OK when we found out you can stick one of the smaller towels in the gap near shower curtain to stop water going on to edge of the bath. A big plus of the stay was the breakfast. Make sure you get an included breakfast when booking. Is buffet style of many unlimited Thai and Western dishes plus tea/coffee juice etc. Fill yourself to your hearts content. It really is worth paying the few extra pounds. One minor irk was some of the reception staff to the far right seemed to be involved in other duties when they could have helped out at busy times. One occasion I was queuing up with an enquiry when another guest jumped the queue and got their attention which they seemed to be able to help him out. Not sure if they are receptionists but they could have told him to join the end of the main queue. Finally I have to thank the cleaning staff and receptionist here for returning my wife’s wedding ring and a solid gold ring left in the room after we had checked out. Extremely honest of them and cannot thank them enough. Probably worth a good few months salary to a Thai cleaner.
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Che Y. Groups Malaysia, May 4, 2014
Nice

Huge
8
Nice n big enuff for all friends
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Dean W. Couples Australia, May 4, 2014
Great location close to the action, boring rooms

Location was close to everything, cheap rate, swimming pool and bar
6.7
The hotel was very big and a lot of walking around had to be done. Staff were helpfull but not as much as other hotels and a more laid back approach was taken. Tuk Tuks are readily available and cheap to go shopping, eating and drinking. Rooms are old and tired but value for money if you can get a cheap rate.
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Denam F. Families with young children Australia, May 3, 2014
very pleasant hotel

great food, great pool area, very good value rooms
8
very good hotel in my opinion, rooms are great value, breakfast is 1st class.Lobby areas are very pretty and the pool area very scenic with great views of Bangkok.My only complaint is the restaurant,bar and wifi are on the expensive side. Would definitely stay at this hotel again.
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Karim C. Families with young children Belgium, May 3, 2014
Nice hotel, the rooms need an update!

Location, big rooms, nice staff
8
Good
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Karim C. Families with young children Belgium, May 2, 2014
Pleasant stay

Location, big rooms, friendly staff.
8
Good! Wi-Fi should be free!
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Tak K. Business travelers Hong Kong, May 1, 2014
Good Environment with traditional poolview

Clean , fair price and polite staff
6.7
GOod and worth booking !
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Orawan D. Couples Thailand, April 29, 2014
15-20 Years ago it was a great Hotel

it was very clean and the personal was very kind
6.7
15-20 Years ago it was a great Hotel now it sady come into age. The lobby still looks very good. the 2nd pool area on floor 11 looks very sad, fitnes room costs extra even all machines are 20 years old and not in good shape. Old small TVs in the rooms. Only + is friendly personal, that its clean and a good view over Bankok from 21st floor.
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Lim B. Business travelers Malaysia, April 28, 2014
Breakfast very nice

Location, big room, breakfast
8
Everything good, this is my 3rd time stay this hotel. I like the hotel breakfast and location.
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Customer Reviews - Prince Palace Hotel, Bangkok

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