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Verified traveler reviews

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Very good

based on 10471 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for Money 7.6
  • Food/Dining 7.0

Tai T. from United States
Stayed 4 nights in August 2016
Rude service and horrible rooms
Pros: Theres not really anything good to say once there's so much cons going on. Cons: Rude front desk staff With bad customer service. Rude waitress upstairs at restaurant. Dirty room with cockroaches and broken old 1995 furniture. Tv are the big block from the 90s era. No wifi in room have to stay in the lobby with the other 50 guests that stayed at the hotel. Sum it up, my worst hotel experience ever I would paid 3x more to experience better customer service.
Reviewed August 11, 2016

Christopher S. from New Zealand
Families with older children
Stayed 2 nights in April 2016
love the prince palace
Have stayed many times, will do so again. I recommend travellers attend the morning markets around the price palace and the night markets across the river, try the market food.
Reviewed August 10, 2016

Ferenc S. from Hungary
Families with older children
Stayed 8 nights in July 2016
Good value for money
Very good location. Great accessibility. Great conditions in the hotel.
Reviewed August 10, 2016

Glen Z. from Australia
Stayed 6 nights in October 2015
Group of 4
Always great value and close to everthing
Reviewed August 10, 2016

Toan V. from United Kingdom
Families with older children
Stayed 6 nights in July 2016
Big family of 10 people
Really big family
Reviewed August 08, 2016

Chang R. from Singapore
Stayed one night in August 2016
The Glory long gone
Was an 4 stars grand hotel in the 80s but seem long gone. Hardly seem any service staffs smiling. My 1st impression already disappointed when I am not given an high floor with one big bed as requested from my booking. No slipper or bathrobe as advertised. Wifi unstable. Toilet flushing from Upper floor can be heard. Uncomfortable stay. Luckily from my learn experience, don't book for too many days unless we are assure of this hotel. I test water for 1 day of my 5 days in Bkk. Will never go back.
Reviewed August 07, 2016

Leah R. from Australia
Stayed 8 nights in July 2016
Prince Palace
Great Hotel, so big! Buffet Breakfast so so. We did book a tour through the hotel, disaster!
Reviewed August 04, 2016

Imran H. from Pakistan
Solo travelers
Stayed one night in July 2016
Insects in the room
Insects in the room, i ask housekeeping for mosquitos spray or another treatment. After 30 minutes she come back in the room & sorry no have any thing for treatment. In so called 4 star hotel. Room outside atmosphere like breath stopping no air crossing or Ac system good.
Reviewed August 04, 2016

Cherdpong P. from Thailand
Solo travelers
Stayed one night in December 2015
Near shoping mall and gourmet
Reviewed August 03, 2016

Iacov E. from Israel
Stayed one night in July 2016
The bathroom sucks
The hot water flow was very poor. Our friends had to shower in a different room. The breakfast was poor.
Reviewed August 02, 2016