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Prince Plaza II Condotel

101 Dela Rosa St, Legaspi Village, Makati, Manila, Philippines (Show on map)

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Area: Makati Number of Rooms: 133
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
1699 reviews

Value for Money
7.2
Location
8.9
Staff Performance
6.7
Hotel Condition/Cleanliness
6.6
Room Comfort/Standard
7.0
Food/Dining
5.8
All reviews (1699)
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Subodha P. Solo travelers Sri Lanka, January 15, 2014
Great condo in a great location

Great Location, Well-mannered and efficient security staff, Lovely new rooms
7.7
It was a great stay except the first day. I booked a new room before my arrival and called the hotel the previous day of my arrival and which the hotel reception confirmed that I will get a new room on arrival, they couldn’t meet my expectation. After checking in at 6.00pm they took some time to give me an old room which was available saying that a guest has just left and we need to clean the room, as I know the checkout time is 2.00pm. The reception promised me that they will give me a new refurbished room next day 11.00am. But when i went for room change in the morning at that time they said that checkout time is 12.00noon and will be able to give me my room change at 2.00pm. Thank god I got the room at around 3.00pm as they need to clean the room. (From 12.00noon to 3.00pm I don’t see any Housekeeping take so much of time to clean a room) but I think it’s the Reception made another blunder… Room which I got on the second day was excellent. Service of Housekeeping was great and the hotel has some well-mannered security staff. Easy location for all the activities. This hotel need a larger restaurant which could be accommodated more people during b’fast time.
Adam F. Families with young children Poland, January 14, 2014
Business trip with family (2 adults, 1 infant)

Location
6.7
We stayed overnight only due to my business arrangements in Makati. For one night it was ok. Quality of the room was not great, especially if you compare with other hotels in the area, but if you arrive at 7pm just to leave by 7am next day quality is not a great issue. Big problem however, no matter how long you stay, is unresponsive staff (reception), who washes its hands, pretty much from everything. Example: They advertise free wi-fi throughout. But when I checked in at 7pm asking for wireless access I was told that they just run out of usernames with their provider. On my comment that it takes 10 minutes to call ISP to arrange a new one they said they will do it. I left for dinner (they don't offer it on site, only room service). Came back at 10pm and: "we just run out of usernames". When I mentioned they fed me the same story 3 hours ago, the guy promissed to call me in 10 minutes. After an hour i called them again, after 10 minutes on hold I was given a username and password, but it turned out to be expired. ISP website told me that hotel used their monthly allowance and it will be renewed after 5 days... Fair enough, but why lie about it making promisses, and why misguiding advert... Also one of the blankets in the room had a butt-like print on it. Kind of freaky if you have wild imagination :)
Gomer M. Solo travelers Philippines, January 13, 2014
budget hotel close to shopping malls

very close to mall, price, centrally locate
5.7
stay is okay if you get the newly renovated rooms otherwise avoid it if you get the old rooms
Irene M. Couples Australia, January 13, 2014
Great little find

Location, location, location
6.7
Staff are great, extremely helpful. Buffet breakfast is typical Filipino fare (bistek, adobo, sinangag, etc). The best thing about this place is location, the condotel s directly opposite Ayala Centre Greenbelt. Makati Park is also nearby for a morning jog or walk for the active types. There is a great cheap laundry just outside the hotel, turn left as you get out of the building. Perfect after a week of travelling. Although the furniture and hotel are dated, would definitely stay here again. One of the lifts was out of service which meant a lot of waiting around if you want to go anywhere in a hurry.
Lizalou A. Solo travelers Philippines, January 11, 2014
good rates via Agoda

centrally located and very accessible
6.7
the rooms given for agoda bookings are usually the non-renovated ones. try to request for renovated rooms.
Prince C. Solo travelers Philippines, January 10, 2014
Accessible location

Accessible location
6
Raad Y. Solo travelers Australia, January 9, 2014
clean and comfortable

room size, customer service
8
Maria A. Couples Philippines, January 8, 2014
average

close to malls, cheap, friendly staff
5.3
My stay was alright. It's walking distance to major Makati shopping centers. I guess this is what you get for the price you pay. It's definitely not a five star hotel. It's kind of small and hot water is hard to control. It relatively clean. The staff is really nice.
Jeafrey E. Families with young children Australia, January 7, 2014
Good hotel

Location, big room, near shopping centers and restaurants
9.7
Anna-Liza R. Solo travelers United States of America, January 7, 2014
Staff are attentive, friendly & accommodating

Accessible to shopping & restaurants, wifi, accommodating & superb customer service
10
I had 3 nice nights stay at the hotel. Whenever you need anything from weighing scale to newspaper or wifi or just anything the staff provides it. Very accommodating with very excellent customer service. It's my second time to stay in this hotel & it never fails me. I would highly recommend this hotel. Very accessible to malls & restaurants. I'll keep coming back

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Customer Reviews - Prince Plaza II Condotel, Manila

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