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Recent customer comments

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Very good

based on 457 reviews
  • Cleanliness 8.4
  • Facilities 7.3
  • Location 6.9
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 8.0
  • Food/Dining 5.9
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daryl B.
July 08, 2016
Too Good To Be Unnoticed
I stayed at the Prism for 4 days, and I am going back at any given day.. (Room 107, Ground Floor,Pool View) Pros: -early airport transfer -rapid check in -safety box -hairdryer -electric water kettle -kitchenwares -numerous tv channels -Complimentary bottles of water -fridge in the room/mini bar -closet with full body mirror is situated inside the bathroom -24hr room service -nice pool -relaxing facade -main door alarm (beeps when unlocked) -very friendly staff -my visitors (family/friends) were accomodated well Cons: -very weak wifi -cooling system needs to be fixed -dim light bulb in the bathroom -low water pressure in the shower -hot water flow is not consistent, it only warms up for few minutes -the entire block where the hotel is located is kinda short of proper lighting, it's a bit dodgy to walk during night time. Just minor things that need to improve on..apart from that, it deserves its given score..

Diana T.
June 21, 2016
Stay is okay
Our stay in this hotel was okay. However, their aircon is hot. In the room and in the living room. I think they have to take a look at their room facilities. Their CR is also not that clean. But my kids enjoyed their pool.

Lai P.
June 09, 2016
Overall good
Good location. Big, comfortable and clean room. Friendly staff. My only concern is the wifi service. No any wifi signal in the room, you need to go lobby area to connect the Internet and this quite disappointed and need to improve.

June 06, 2016
I love Prism!!
Everything is perfect! Clean, the staff are very nice, relaxing place, good food, very nice facilities. We will definitely come back and recommend this hotel. Keep up the good work and keep on improving.

June 02, 2016
Good location, spacious room with small kitchenette, cheaper price
This was our second stay Good location, reasonable cost."

Kumaraguru M.
June 01, 2016
spacious and safe
no further comments

Rafael L.
May 29, 2016
Bang for your buck
Quiet, clean, accessible, & beautiful

David H.
May 29, 2016
Great value
Very nice room and friendly staff. We really enjoyed our stay. The only drawback was the wi fi connection which only works from the lobby. Would still recommend the hotel as really good value.

Ferdinand B.
May 28, 2016
Great getaway place
Maybe a little hard to find due to small signage but the place is worth it. Acceptably large room for a family of four with two small boys, a big daddy and a tall mommy. Swimming pool is a major plus during summer. Food in the restaurant is pricey considering you can just go out an walk about 500 m to a fast food joint and other Korean BBQ establishments.

Tracy G.
May 23, 2016
Spacious Rooms, Good Location, Great value for money
Loved our stay here. :) It was cozy. I liked the fact that we only shared the staircase/mini-hallway with 1 other room - unlike in other hotels where you can hear either people talking loudly or kids running and playing. You can hear the other guests swimming though :) The coffee was great but the breakfast that came with the package was not enough to start your day... Food in the cafe was pricey too. Loved the room - was spacious. Even the bathroom was not cramped! :) Would definitely consider staying here again when we're in the area.