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Promenade Hotel Kota Kinabalu

No. 4, Lorong Api-Api 3, Api-Api Centre, Central Business District, Kota Kinabalu, Malaysia (Show on map)

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Area: Central Business District Number of Rooms: 451

Recent customer reviews

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Good

7.4

based on
1750 reviews

Value for Money
7.3
Location
8.2
Staff Performance
7.3
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.4
Food/Dining
7.3
All reviews (1750)
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Maslan A. Business travelers Malaysia, September 6, 2014
Convenient

Coffee house, room, location
7.7
ok. except for the renovation works
Sharizan O. Groups Singapore, September 6, 2014
The promenade review

Location
4.3
1. Rooms are in a sorry state , badly need renovation and not sound proof. No internet in rooms. 2) was upgraded to the newly renovated floor but the water does not runned down fast enough & overflows and floods the bathroom 3) the elevators are old and very slow
Charles S. Families with older children Brunei Darussalam, September 6, 2014
Not happy.

choice of foods in the breakfast
6.7
Book for 2 nights. Stay one night at a junior suite at level 5 where the ceiling is leaking and then request for another room. Eventually given another room at level 9 - newly renovated. They should have check the conditions of the room before letting out to the customers. Not happy...
Muhammad Y. Business travelers Malaysia, September 5, 2014
Nice place to stay

location of the hote, the breakfast foods and the live band
7.3
The hotel location is great, near to central business district. The foods is great. However, parking is not free. Need to pay RM2 per entry. There are some renovation in progress and it would be great if they can renovate the interior of the room as well.
Laida S. Business travelers Philippines, September 4, 2014
Wandering in KK

Food, proximity to the city, cheaper.
7.7
Good. Worth the value of money
Juanita T. Solo travelers Australia, September 4, 2014
Over ight stay in Kota Kinabalu

Quickness of room service, courtesy and friendly staff. Knowledge of where to find certain shops and places.
8.7
Great
Rebecca S. Business travelers Malaysia, September 3, 2014
Value for Money and Good Location

Location, Value, Friendly Staff
8
Overall good hotel for business travellers. Taxis and shops available nearby. Close to airport. Comfortable rooms. But no wifi in the rooms
Rebecca S. Business travelers Malaysia, September 3, 2014
Location, Friendly Staff

Location, Value for Money, Staff
8
The check in and check out was a breeze. The hotel provides good breakfast too and easy access to taxis. But the condition of hotel is slightly old but good for short visits.
Hadi H. Couples Brunei Darussalam, August 31, 2014
Good.

Location
6
Hamzah A. Couples Malaysia, August 31, 2014
-

Strategic location
4.7
The room at level 3 that was allocated to us was smelly. When we asked the front desk for an alternative room, we were allocated a slightly better room (in term of smelliness) at Level 5. Unfortunately, there were renovation works being done at level 6. We did ask the front desk again to move us to another room on the upper floors, but was not entertained. Hence, we decided to cut short our stay and move to another hotel.

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Customer Reviews - Promenade Hotel Kota Kinabalu, Kota Kinabalu

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