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Promenade Hotel Kota Kinabalu

No. 4, Lorong Api-Api 3, Api-Api Centre, Central Business District, Kota Kinabalu, Malaysia (Show on map)

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Area: Central Business District Number of Rooms: 451

Recent customer reviews

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Good

7.5

based on
1832 reviews

Value for Money
7.3
Location
8.2
Staff Performance
7.3
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.4
Food/Dining
7.3
All reviews (1832)
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Donna G. Business travelers New Zealand, November 6, 2014
The renovated rooms are great

value for money, location, view
9
Lovely stay
Evelyn V. Business travelers Malaysia, November 4, 2014
Newly renovated rooms

New interior, clean and efficient front desk
9
Zoe H. Business travelers United Kingdom, November 3, 2014
Convenient, comfortable

Location, nicely renovated rooms, clean
4.7
Everything was fine after initial complaints. As is typical of many hotels when you present an Agoda voucher, they try to put you in the least desirable rooms. We were put in low floor, non renovated rooms which are dingy, no TV and no wifi. On complaint, I was moved to a beautiful, just renovated suite with mountain and ocean view and my travel companion, after several complaints, was moved to the Presidential suite (strangely, no ocean view). There is an ugly new mall being built across the street so half of the hotel has lost ocean view. Breakfast plentiful. Pool is small but clean. Door staff poor - had to carry my own bags in and out and very slow to get taxis.
Vickneswaran J. Business travelers Malaysia, November 3, 2014
perfect for business travellers

strategic location,convenient and rooms are good
9.3
Good stay for business trip.Its in city town so its convenient for food and night life.
Zulkifli A. Business travelers Malaysia, November 2, 2014
overall is good but receiptionist is very poor

room comfortable,,clean
7
I was feel so mad,, check in hotel I need to take half an hour even not people to check in,,i saw the receptionist was played with her hand phone..but about the room excellent and cleaniness
Annie L. Families with young children Malaysia, November 2, 2014
Excellant

Friendly staff, nice view n nice food
8
Elizabeth I. Couples Malaysia, November 2, 2014
Good hotel

Location, cleanliness, comfort
7
The staff was friendly and the room was comfortable. The food was just average though but wouldn't mind staying there again.
Lee Y. Business travelers Malaysia, November 1, 2014
Good location

Good location and clean room
7
Good location, new renovate room is cleab
Shiew Y. Groups Malaysia, October 31, 2014
resting place

relax, location & food
6.7
acceptable
Shiew Y. Groups Malaysia, October 31, 2014
shopping

location, shopping & waterfront
6
nice seaview

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