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Promenade Hotel Kota Kinabalu

No. 4, Lorong Api-Api 3, Api-Api Centre, Central Business District, Kota Kinabalu, Malaysia (Show on map)

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Area: Central Business District Number of Rooms: 451
Free Wi-Fi

Recent customer reviews

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Good

7.5

from 1907 reviews

Value for Money
7.3
Location
8.2
Staff Performance
7.3
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.4
Food/Dining
7.3
All reviews (1907)
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Faizal B. Business travelers Malaysia, November 25, 2014
Service Staff

Beautiful Scenery, Comfortable Room, Strategic Location,
7.3
Breakfast Buffet - Average. During my 3 days stay, the breakfast menu is the same everyday. Suggest to rotate / add more varieties to the menu. Coffee Shop Service Staff - None of the service staff greeted me except one at the entrance. All of them were not trained to provide service with smile. Truly disappointed when I have to request three times for a single cup of coffee. Room - As I stay in the Junior Suite of the newly renovated floor, the room was furnished with new things. View was fantastic. Would be better if you can provide smoking floor.
Kar W. Business travelers Malaysia, November 23, 2014
Overall pleasant stay but..

Location, new renovation and good service
7.7
Overall pleasant service but disappointed with the TV channels provided! No movie at all to see
Saik F. Business travelers Malaysia, November 22, 2014
FRIENDLY STAFF, NICE ROOM VIEW

FRIENDLY STAFF, NICE ROOM VIEW
8
FRIENDLY STAFF, NICE ROOM VIEW
Nur H. Business travelers Malaysia, November 17, 2014
good performance

food, staff and location
8.3
its good for a traveler who choose to stay for a longer time with good accommodation.
Heddy M. Solo travelers Malaysia, November 16, 2014
Excellent Service

Location, Food and Customer Service
8.7
Promenade has consistently provide an excellent service throughout my stay at the hotel. I was at first given a room with some minor defect (suspected of fungal growth due to water leakage) and within seconds, I was later moved to other room. I'm truly happy with their speedy response to customer's request.
Zahima Y. Groups Malaysia, November 16, 2014
best location

location, room clean and comfortable
8
Syed A. Business travelers Malaysia, November 10, 2014
Good

Good
8.3
Good
Zarizal Z. Families with young children Malaysia, November 8, 2014
Nice hotel

Best view, location, service
9.7
Only 1 night but so far so good. Thank you!
Donna G. Business travelers New Zealand, November 6, 2014
The renovated rooms are great

value for money, location, view
9
Lovely stay
Evelyn V. Business travelers Malaysia, November 4, 2014
Newly renovated rooms

New interior, clean and efficient front desk
9

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Customer Reviews - Promenade Hotel Kota Kinabalu, Kota Kinabalu

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