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Promenade Hotel Kota Kinabalu

No. 4, Lorong Api-Api 3, Api-Api Centre, Central Business District, Kota Kinabalu, Malaysia (Show on map)

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Area: Central Business District Number of Rooms: 451
Free Wi-Fi

Recent customer reviews

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Good

7.5

from 1912 reviews

Value for Money
7.3
Location
8.2
Staff Performance
7.3
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.4
Food/Dining
7.3
All reviews (1912)
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Melissa L. Families with young children Brunei Darussalam, December 19, 2013
Hotel environment is good, friendly staff and nice

Fast internet, clean and friendly staff
8
Stay was good. Hotel lobby ambiance is good, clean and hotel has friendly staff. Clean rooms and fast internet available.
Sirajuddin H. Business travelers Malaysia, December 17, 2013
Comfortable and worth

Location, size of room and environment
6.7
Afendi D. Business travelers Malaysia, December 11, 2013
Comfortable and relaxing room

Spa, comfortable rooms and near to night life entertainment
6.7
It is a nice experience. Comfortable rooms and near night life entertainment.
Yuen C. Business travelers Malaysia, December 11, 2013
Great breakfast

Nice food, helpful staff, centrally located
7.3
Great breakfast but the room is not very well maintain.
Selamah A. Business travelers Malaysia, December 11, 2013
The hotel has plusses and minuses.

Pleasant reception staff, wide spread for breakfast and lunch.
7
Good things about the hotel: the staff at the reception were pleasant, and there were a good spread for breakfast and lunch. Bad things: The room is not sound proof at all. The housekeeping staff were not pleasant. The iron can be used for only one hour, and had to inform the hotel once we were done with the iron. Even after doing that, the staff called again to ask whether the iron has been returned. The room was not cleaned thoroughly, especially the bathroom. The television reception was very bad. Even after complaining every day (3 days) it was still not fixed.
Lahsasna A. Business travelers Algeria, December 9, 2013
city visit

location, shopping and envirement
8
nice location
Victor F. Solo travelers United States of America, December 8, 2013
Spectacular Sunset from Jr. Suite

Ocean view, nearby beachfront pubs, great staff
7.3
Good value for money. Renovation construction starting on floor 12. New condos partially block ocean view.
Noor A. Business travelers Malaysia, December 3, 2013
Lousy. I was given a smoking room, real bad smell.

no too far from shopping area
5.3
The aerosol sprayed made the cigarette smell worse. I had to cover my all the time during my stay, even during the sleep I had to wear some sort of a mask.I really do not recommend this hotel to people with respiratory problem like asthma.
Aziah Y. Business travelers Malaysia, December 3, 2013
Did not meet my expectation

Strategic location to airport, wet/dry market and food
6
The interior outlook is old, in need for major refurbishment for modern look. The hallway needs to be lighten up because it seemed so dull and scary at night. Wished for water tap at the toilet bowl area. However, the food selection during breakfast is reasonably great.
James B. Business travelers United States of America, December 2, 2013
convenient and comfortable

location, reasonable cost, helpful staff
6.7
no problems --the hotel is one of the better ones in town overall an enjoyable stay

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Customer Reviews - Promenade Hotel Kota Kinabalu, Kota Kinabalu

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