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Promenade Hotel Kota Kinabalu

No. 4, Lorong Api-Api 3, Api-Api Centre, Central Business District, Kota Kinabalu, Malaysia (Show on map)

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Area: Central Business District Number of Rooms: 451

Recent customer reviews

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Good

7.4

based on
1819 reviews

Value for Money
7.3
Location
8.2
Staff Performance
7.3
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.4
Food/Dining
7.3
All reviews (1819)
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Kamal A. Business travelers Malaysia, August 8, 2013
Comfortable, good location and good value for mone

Room, location, ambience
6.7
Good location, great room with an excellent view of the sea and city. Within walking distance to local eateries and shopping complexes.
Lee C. Business travelers Malaysia, August 6, 2013
beautiful and comfortable hotel

modern room, clean and friendly staff
8.7
the hotel is so big, room is very nice and comfortable, staff are friendly, definitely will come back again next time
Hong W. Solo travelers Taiwan, August 5, 2013
no spectacular view

good location
7
Chin B. Business travelers Singapore, August 5, 2013
Nice clean rooms

there is nice seafood restaurant beside the hotel. nice spread for buffet dinner. Close to other international restaurants and pubs.
8
Hong W. Solo travelers Taiwan, August 4, 2013
no spectacular view

good breakfast and location, fair price
6.7
Robyn E. Solo travelers Australia, August 4, 2013
Very comfortable hotel with all services

Location, friendly staff and good food
8.3
It is a very comfortable hotel with all services provided, friendly staff and good food. It is currently undergoing renovations.
Sasykaran R. Couples Malaysia, August 4, 2013
A very satisfactory holiday

Good reception, friendly staff, karge and clean room
8.7
Check in impressive. Information given clearly and efficiently. Informed of ongoing renovations at higher floor but they took care of it by giving me a room well away from noise. Was not disturbed at all. Room had bedroom seperate from sitting area. Bathroom was room sized with good shower area and bath tub. Bed was large and comfortable. But the 4 pillows were very thin that even 3 together could not give enough height to rest head comfortably. Housekeeping was done early and efficient, Need to be careful the Yukata I used was removed but not replaced. There are many signs of high charges for lost items. Managed to get it back after 2 visits to the reception. Was informed had I not done that I would have been charged for that. Room service quick and some items reasonably priced. Buffet breakfast reasonable with many varieties. Table clearance for new diners to use could have been more efficient. Bar was comfortable with music but drinks were costly. Bell boy and taxi service efficient. All in all a good location for shopping and food, good service and pleasant staff making a comfortable and good holiday.
Vidar H. Couples Norway, August 4, 2013
Nice hotel in a central location

Location, large rooms, variety on the breakfast buffet
7.3
I had a nice stay at the hotel, together with my wife, daughter and son in law. only a few minutes walk from the waterfront area, with reataurants and bars, and close to shopping area in KK. The pool was not that good but ok for a little while. Even if there was major maintenance work going on at the hotel, i didn't experience any destressing noise.
Siew K. Solo travelers Malaysia, August 4, 2013
Comfortable and basic room

strategic location, friendly staffs & attentive room service
6.3
It was overall a pleasant stay. Arrived quite late at night. Placed an room service order to be delivered the next morning which was attended politely and delivered on time. The only disappointment is the hotel is undergoing an upgrading which involved refurbishment. I was requesting for non smoking room however been told non smoking floors were closed for upgrading work progress. However, the friendly front office staffs still managed to get me a temporary non smoking floor.
Ken R. Solo travelers Australia, August 4, 2013
Very good would stay again

Service ,prices ,staff
9
Excellent Staff and service excellent Prices of food and drink very good

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Customer Reviews - Promenade Hotel Kota Kinabalu, Kota Kinabalu

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