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Promenade Hotel Kota Kinabalu

No. 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Kota Kinabalu, Malaysia (Show on map)

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Area: Kota Kinabalu Number of Rooms: 451

Recent customer reviews

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Good

7.4

based on
1627 reviews

Value for Money
7.3
Location
8.2
Staff Performance
7.2
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.3
Food/Dining
7.3
All reviews (1627)
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Zhen Y. Business travelers Malaysia, October 11, 2012
nice view from room window

hotel breakfast is good
6
the hotel looks nice, building very unique in design, good location, nice sun set view if you can get get the room facing the sea. staffs are friendly and helpful, but the room need some renovation, strange smell inside the room and the hotel renovation is just so noisy. overall this is still a good hotel, close to the airport, and city hot spot, e.g suria kk.
Harun L. Couples Malaysia, October 9, 2012
Great Location with excelent registration

city centre
8
Room facing the sea but a portion of the beach will be blocked by a high-rise under development. Good location since it is near many restaurants and shopping complex
Khairul A. Couples Malaysia, October 8, 2012
great location with excellent services

Good enough for family..
9
Good services with helpful staff. Facilities good enough for family holiday.
Arni D. Families with older children Malaysia, October 6, 2012
great location

near to ammenities
7.7
Stay for a business trip and bring along all family members. The breakfast buffet is nice, variety of foods and satisfying. The receptionist are friendly and very helpful. Check-in process is good as we do not have to wait ages to get into our room. Overall, this is the hotel served great and nice food. it is worth it to take their buffet.
Hotel Feature Tip: Check in process run smoothly. The foods are great compared to any other hotel
Mark H. Groups Australia, October 6, 2012
Over-rated, out-dated, underwhelming

Location?
4.7
Really disappointing to have been advised online hat this was a top hotel. Really disappointing experience. Foyer should have had alarm bells going, 80's wedding display and general dated look. Rooms weren't much better, small, hard beds and you wouldn't even bother with the pool. Much better options elsewhere in KK.
Danry C. Business travelers Malaysia, October 6, 2012
Great Location

Cabs are easily available. Easy to move around
7.7
Will stay there again. There is a convenient store behind the hotel. There is also one mall that is next to the hotel. The Hotel is along the sea. So, great view over there.
Restaurant Tip: Restaurants are easily available. You can shop around for local food and delicacies.
Kenneth W. Solo travelers United Kingdom, October 5, 2012
No Real Complaints Freindly Helpful Staff

Freindly Staff & Good Breakfast
8
I arrived early evening simple friendly check in everything completed quickly. I would have preferred a non smoking room but as it was a last minute booking they at least got me a king sized bed which was very comfortable but no non smoking rooms were available as they were very busy that night so i went to the room expecting the stale smell of cigarettes but to be honest about it i could smell nothing the room had been spotlessly cleaned. Breakfast the next morning was very good lots of choices and attentive staff. if i had to find something that was not to good it would probably be the room i had also had a adjoining door to the room next door and when the TV was off you could clearly hear the conversation of the people in the room next door.
Restaurant Tip: Cakes and pies & Pasteries reduces by 40% after 6pm
Khairul A. Solo travelers Malaysia, October 5, 2012
Just nice for a short stay

Near to lots of restaurants
7.7
Nice sea view, near to shopping complexes and dining area. Affordable rate and value for money. recomended for a short trip holiday
Abd A. Families with young children Brunei Darussalam, October 5, 2012
Nice hotel with good hospitality

Very good Junior Suite with the bargin price
8.7
The Business Centre staff and the travel agent operator are very helpful. The swimming pool are well maintained and very clean. The restaurant have varieties of food especially during the buffets. The food are nice however i notice some of the food served are the one left over the day before. I would recommed my family and friends to stay at the hotel suite room.
Nyuk C. Couples Australia, October 4, 2012
great but small rooms

location
6.3
room is too small and too noisy from the renovation work

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Customer Reviews - Promenade Hotel Kota Kinabalu, Kota Kinabalu

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