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Promenade Hotel Kota Kinabalu

No. 4, Lorong Api-Api 3, Api-Api Centre, Central Business District, Kota Kinabalu, Malaysia (Show on map)

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Area: Central Business District Number of Rooms: 451
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
1863 reviews

Value for Money
7.3
Location
8.2
Staff Performance
7.3
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.4
Food/Dining
7.3
All reviews (1863)
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Nur H. Families with young children Malaysia, January 14, 2013
nice room

great breakfast
8.3
i love the hotel!!!the room just ok since the furniture was outdated.but still maintain the cleanliness.the breakfast was superb.almost like hilton pj.with variety of bread.especially chocolate croissant!!!
Bahtiar K. Business travelers Malaysia, January 12, 2013
Marvelous Hotel for the future

Maintain and continous improvement.
8.7
This is not the first time i stay at Promenade, but after so many years did not travel and stay at Promenade Sabah than this time I stay again. During the check-in, i did not satisfied on the waiting time. because i have to stood up at least 20 to 25 minute waiting for my turn. Nobody assist me to speed up the process. This should not be happened in the future. Another feedback that could give you is the lighting internally and externally of the rooms. Beside the bad treatment that i had gone through, there were a few good point that i could like to share with you.First the towel so fresh and Bright. Second; the bed sheet and pillow sheet well maintain. Third is the internal and external carpet. It's well maintain
Anne G. Business travelers Malaysia, January 12, 2013
An okay hotel. Nothing to shout about.

Great location.
5
They need to improve on the cleanliness of their room. Need to improve on the quality and choices of the breakfast.
Travel tip: If you're looking just for a place to stay overnight for shopping or meetings, this is the place.
Azmi S. Business travelers Malaysia, January 11, 2013
Decent Hotel

Close to all important destination
9
Overall a good experience and not much to complain. I will definitely comeback if there is a chance.
Salewati D. Business travelers Brunei Darussalam, January 10, 2013
Comfortable room n good location for shopping.

hotel is close to shopping area n easy to find taxi
8
This hotel has been known to me for quite sometimes. It's a very good place to stay, do your meeting and also at the same time shopping. Banks atm easily can be found at centerpoint shopping complex. But for branches you need to catch a cab to go further down. Overall its still a good place to hang your jacket at the end of the day.
Salewati D. Business travelers Brunei Darussalam, January 10, 2013
good location. convenience and comfortable

business n shopping can happen at the same time
8
This hotel has been known to me for quite sometimes. It's a very good place to stay, do your meeting and also at the same time shopping. Banks atm easily can be found at centerpoint shopping complex. But for branches you need to catch a cab to go further down. Overall its still a good place to hang your jacket at the end of the day.
Kam T. Business travelers Malaysia, January 10, 2013
Great Hotel with friendly services

good location access to town center
8
always is the hotel to stay , good location and provide good services. has been there many time for business trip
Rusnani G. Families with young children Brunei Darussalam, January 10, 2013
Lovely staff, great location

quick services
7.3
the stays were enjoyable, the staff are nice and service with a smile. Room was nice and comfortable and my kids really enjoyed staying in the room as there are spaces to run around. however, the TV receiver was very bad as we could not see clearly was showing on the television. The mat for the bath tub was having some sort of blackish 'fungi growth' and my husband had to brush them off! We ended up not using the bath tub too!
Paige W. Families with older children Australia, January 6, 2013
Good location, huge rooms. hotel a little tired.

great location and wonderful staff
7.7
the hotel is in a great position and has large rooms. the decor and fixtures are a little tired, there were major renovations going on. the pool is nice, but it is awkward to get there. staff were extrememly freindly and helpful and the hotel was great value in a town that is very expensive for accommodation of this type.
Restaurant Tip: Go to the night markets at the waterfront for dinner.
Jin W. Solo travelers Malaysia, January 6, 2013
Old but good hotel

clean, comfortable, staff who were willing to help
7.7
The counter staff were friendly and rooms were clean. Though there was construction going on, noise level was relatively ok on level 8. Only con was that the staff at breakfast were pretty much in their own world. Service there wasnt good. Clubs and bars nearby.
Sightseeing/Attractions Tip: Could look for travel agents outside of hotel which offer cheaper sightseeing rates.

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Customer Reviews - Promenade Hotel Kota Kinabalu, Kota Kinabalu

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