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Promenade Service Apartment

3-G-17, Lorong Api-Api2, Api-Api Centre, Central Business District, Kota Kinabalu, Malaysia 88000 (Show on map)

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Formerly : Promenade Hotel Apartment

"Location, Affordtability and little hassle...."

  • Kok, Malaysia
  • June 19, 2015
  • Area: Central Business District
  • Rooms : 113

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Room Types
Studio Suite
Studio Suite
Family Suite
Family Suite


When would you like to stay at this hotel?

Features of Promenade Service Apartment

airport transfer

car park



family room

laundry service

meeting facilities

safety deposit boxes


Wi-Fi in public areas


car park


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A perfect choice for budget travelers and backpackers, the renovated apartments of Promenade Service Apartment are within easy access to business, shopping, and entertainment districts. All the comfortable units feature basic amenities such as a mini bar, tea/coffee-making facilities, and complimentary drinking water for a luxurious stay. The property provides 24-hour security, housekeeping, laundry services, and parking service. With its strategic location and great service, Promenade Service Apartment is one of the most selected properties amongst travelers. A perfect choice for budget travelers and backpackers, the renovated apartments of Promenade Service Apartment are ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Must use an extra bed

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Breakfast Charge (when not included in room rate)
12 MYR

Check-In From
2:00 PM

Check-Out Until
12:00 PM

Non-Smoking Rooms / Floors

Number of Rooms

Year Hotel Built

Recent customer comments

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from 1002 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1002)
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Kok H. Business travelers Malaysia, June 19, 2015
A convenient place to stay with little hustle...

Location, Affordtability and little hassle.
The stay is pretty ok....as check in and out at front desk ok but can improve during arrival registration. ALso recommend that the service department to improve surrounding painting....its very dirty and worned out.
Johari A. Families with young children Malaysia, June 13, 2015
only good location . but services r bad

location near to shop..restaurant
Overall...bad. The outlet water flow in side the toulet was bad. Its stuck and became like asmall pool. Cleaniness very bad. Dirty carpet floor and dusty. Aircond only 1hp for very big room size..whivh was not suitable...its hot. Only one small fan...and the the aircond filter was dirty with dust. Thre was not kicthen for family " suite" !! But kitchen provided for cheaper room..its weird... Its a bit noisy...where as the upsstairs room can disturb u once they jump or run in side the room. ..its means..no privacy Small pillow...till now i had neckache. No soap or shanpoo provided at all. The response from housekeeper was bad. Hv to wait almost 20 minutes to serve me with iron n ironboard Its very disturbance for us who stay far away from the frontdesk to stamp the parking ticket each time we want to move out from the hotel On friday..morning..the whole block was blackout and no electric supplyt. Almost 4 hours..but not powersuplly like generator set to back up and to supply the electricity to the room atvleast for lamp and fan... In convlusion...it was a nitemare and very bad experiences for mu family and i.
Noor A. Families with young children Malaysia, June 7, 2015
Very bad. For me this service apartment just ruins the big name of this hotel.it just suppossedly not exist under the promenade good name. Seriously i dont like it
Liza D. Groups Malaysia, June 3, 2015
Pleasant stay good locality

Good locality - near shopping areas. Laundry shops were nearby. Room was comfortable
The short stay was pleasant enough to accommodate our group. The rooms were big & clean. Locality was of utmost importance to our grp & we found d hotel covieniently near eating places & shopping areas such as the filipino market. As we had just returned from a hiking trip, finding a laundrette at the groundfloor was a huge relief to wash our dirty hiking clothes.
Loh C. Business travelers Malaysia, May 24, 2015

good condition, near shopping, clean
Seng K. Groups Brunei Darussalam, May 24, 2015
Summary of my stay

Location, Convenient, Cheap
My experience with promenade is not pleasant. when we reached, its night time and we dont go out to have a quick meal and fall in. But on the second day, while we were awake talking to each other, the promenade staff open our room door without knocking or greet us. once he noticed that we are all still inside, he shuts the down immediately and knock again. That should be done the other way round.The last day was good as we only hang out at the lobby.
Erdawatie A. Families with young children Malaysia, May 19, 2015

Not so comfortable
Siti N. Couples Brunei Darussalam, May 17, 2015
Will stay here again

Free parking, good location and comfort
Very good
Muhammad S. Solo travelers Brunei Darussalam, May 16, 2015

Meriahati U. Couples Malaysia, May 10, 2015
easy to go anywhere

-strategic,comfort and safety parking.
strategic,comfort and safety parking.
< Previous page 1 - 10 of 1002 reviews Next page >

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Customers like this serviced apartment for:
Nearest transport:
  • South Bus Terminal (0.4 Km / 5 min walk)
Area recommended for:
  • beaches
  • restaurants
  • sightseeing
Distance to airport:
  • Kota Kinabalu International Airport (4.1 Km)
Customer comments:
  • "Convenient location" , "Reasonably priced" , "Spacious room"
Top attractions in the area:
  • Warisan Square (0.1 Km / 2 min walk)
  • Airworld Travel & Tours (0.1 Km / 2 min walk)
  • Tourism Malaysia (0.1 Km / 2 min walk)
  • Star City Mall (0.2 Km / 3 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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