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More about this hotel:
    Nearest transport:
  • South Bus Terminal (0.4 Km / 5 min walk)
    Area recommended for:
  • sightseeing
  • restaurants
  • beaches
    Distance to airport:
  • Kota Kinabalu International Airport (4.1 Km)
    Customer comments:
  • "Convenient location", "Reasonably priced", "Spacious room"
    Top nearby attractions:
  • Warisan Square (0.1 Km / 2 min walk)
  • Airworld Travel & Tours (0.1 Km / 2 min walk)
  • Tourism Malaysia (0.1 Km / 2 min walk)
  • Star City Mall (0.2 Km / 3 min walk)

Note: Distances are measured as a straight line.

Promenade Service Apartment

3-G-17, Lorong Api-Api2, Api-Api Centre, Central Business District, Kota Kinabalu, Malaysia 88000

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Features of Promenade Service Apartment

Hotel Facilities

  • airport transfer
  • concierge
  • elevator
  • family room
  • laundry service
  • meeting facilities
  • safety deposit boxes


  • Wi-Fi in public areas


  • car park

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Serviced Apartment description
A perfect choice for budget travelers and backpackers, the renovated apartments of Promenade Service Apartment are...see more A perfect choice for budget travelers and backpackers, the renovated apartments of Promenade Service Apartment are within easy access to business, shopping, and entertainment districts. All the comfortable units feature basic amenities such as a mini bar, tea/coffee-making facilities, and complimentary drinking water for a luxurious stay. The property provides 24-hour security, housekeeping, laundry services, and parking service. With its strategic location and great service, Promenade Service Apartment is one of the most selected properties amongst travelers.
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Recent customer comments

Filter by Traveler Type
All reviews (1141)

Business travelers (95)

Couples (224)

Solo travelers (125)

Families with young children (277)

Families with older children (227)

Groups (193)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews
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Ferdauzia P. Couples
Philippines, February 2, 2016
you get what you pay for

daily housekeeping, location , 24hr security
just nice. could improve on the linens. though its clean, stains can be seen everywhere
SYER N. Groups
Malaysia, February 6, 2016
Good location

Good location, near shopping mall and convenience
Value for money for group backpacker. Near shopping mall and and airport.
felcica F. Families with young children
Malaysia, January 30, 2016
No comment

I feel like i stay in my own house
NOR R. Groups
Malaysia, January 29, 2016

Housekeeping was not satisfied
susan N. Groups
Malaysia, January 26, 2016
Feel like a low budget flat rather

Price and Location
I feel it seems like a low budget flat stay vs the label of Service Apartment. Condition of the walk way to the room is not in a good condition as we need to pass thru a super SMELLY rubbish area to get in to the room. Personally freak out when I arrive with the condition of the "service apartment". The moment get in to the room it smell like a blend of tobacco and cockroaches, personally don't think anyone will dare to touch or cook from the provided pots and pans. As for the aircond, it look like its ages more than 10 years and the so call hot water heater that provide chill water. I will say the price and location is the only good condition. However even they having another drop down 70% I will never stay in this place. Will I stay back in the same place again? Never.
Elyssa J. Families with young children
Malaysia, January 22, 2016
the toilet is so dirty
the toilet is so dirty.. housekeeping not doing job haswell.. please improve your cleaning room..
felix H. Couples
Netherlands, January 14, 2016
room to basic, gashop did not work properly,

location friendly staf
to basic could do with upgrade, beds ok, furniture to old
Yung L. Business travelers
Malaysia, January 13, 2016

Don't feel comfortable inside the room
Frankie W. Solo travelers
Malaysia, January 11, 2016
Friendly Staff and convenience

Friendly Staff, location and convenience
Is good except the floor dirty not clean for days
Janice M. Business travelers
Malaysia, January 7, 2016
What you pay is what you get

The only good thind is the location nearby shopping mall. Water tap & toilet not functioning well. Big room with big dead cockroach on the floor.. We have to ask for towel. reason given- towel not available that point of time (3pm) Carpet very old and when you walk in the room, the saound is like you walking on the plywood. Few of the light in the room not functioning. Will not recommend for long stay.

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