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About Promenade Service Apartment

Description

A perfect choice for budget travelers and backpackers, the renovated apartments of Promenade Service Apartment are within easy access to business, shopping, and entertainment districts. All the comfortable units feature basic amenities such as a mini bar, tea/coffee-making facilities, and complimentary drinking water for a luxurious stay. The property provides 24-hour security, housekeeping, laundry services, and parking service. With its strategic location and great service, Promenade Service Apartment is one of the most selected properties amongst travelers.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Food & beverage

  • Convenience store
  • Restaurant(s)
  • Coffee shop
  • Restaurant [halal]

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundromat
  • Laundry service
  • Dry cleaning

Guest services

  • Ticket service
  • Luggage storage
  • Tours
  • Concierge

On-site facilities

  • Family room
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • Safety deposit boxes
  • Check-in [24-hour]

Business & money services

  • ATM
  • Currency exchange

Languages spoken

  • English
  • Chinese (Mandarin)
  • Indonesian
  • Malay
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 70.00 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0 km
Distance to Airport: 7km
Non-Smoking Rooms / Floors: No
Number of Floors: 3
Number of Rooms : 113
Room Voltage: 240
Time to Airport (Minutes): 15
Year Hotel Built: 1993
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Recent customer comments

Filter by traveler type
  • Cleanliness 6.0
  • Facilities 6.0
  • Location 8.0
  • Room Comfort/Standard 6.6
  • Service 6.8
  • Value for money 7.2
  • Food/Dining 5.5
Sort by

foo S. from Malaysia
Business travelers
Stayed 2 nights in August 2016
Staying at Promenade Apartment on 22 August 2016
Overall very good places to stay. Budget hotel with comfortable stay.
Reviewed August 28, 2016

kenny K. from Malaysia
Families with older children
Stayed 4 nights in August 2016
overall is good but...
overall is good but need more effort on the cleanliness part, 2 of my family member accidentally step on a needle while walking inside the room , the room quite old need to be updated and maintenance.
Reviewed August 28, 2016

Ashah S. from Malaysia
Business travelers
Stayed one night in August 2016
I love to stay here
Reviewed August 28, 2016

Rosnani K. from Malaysia
Groups
Stayed one night in August 2016
Highly Recommended! Will return!
Tip 1: The office is located at Block 3, nearby Hong Leong Bank. But rooms are scattered within the 4 blocks. Tip 2: Parking lots are available at basement, but please stamp your ticket at the Promenade reception/office so you will only be charged RM2 per entry instead per hour. There are parking lots available at Ground Floor, but there will be people who will be collecting RM2 once you park your car, a bit hard tho to find parking. Tip 3: If you park at basement, you will need to go to ground floor by stairs. Then use the lift from ground floor. Tip 4: Not to be confused with Promenade Hotel. Spacious rooms, even the studio rooms are big. Near (some walking distances) to tourist attractions such as malls, Jesselton Point, Tanjung Aru beach, KK Waterfront, Anjung Senja, Night Markets etc. There are many shops, 7 Eleven, McD, banks and restaurants available at Ground Floor. Just a heads up, the service apartments are shared with permanent tenants of the building, but worry not, it is quite clean and super reasonably priced. Security guards at every lobby entrances.
Reviewed August 27, 2016

Rosnani K. from Malaysia
Groups
Stayed 2 nights in August 2016
Highly Recommended!
Tip 1: The office is located at Block 3, nearby Hong Leong Bank. But rooms are scattered within the 4 blocks. Tip 2: Parking lots are available at basement, but please stamp your ticket at the office so you will only be charged RM2 per entry instead per hour. There are parking lots available at Ground Floor, but there will be people who will be collecting RM2 once you park your car, a bit hard tho to find parking. Tip 3: If you park at basement, you will need to go to ground floor by stairs. Then use the lift from ground floor. Spacious rooms, even the studio rooms are big. Near (some walking distances) to tourist attractions such as malls, Jesselton Point, Tanjung Aru beach, KK Waterfront, Anjung Senja, Night Markets etc. There are many shops, 7 Eleven, McD, banks and restaurants available at Ground Floor. Just a heads up, the service apartments are shared with permanent tenants of the building, but worry not, it is quite clean and super reasonably priced. Security guards at every lobby entrances.
Reviewed August 27, 2016

Frankie W. from Malaysia
Solo travelers
Stayed one night in August 2016
Friendly and cooporative Staff with clean room
Staff are friendly and cooperative with clean room in the city, value for money
Reviewed August 27, 2016

AQILAH H. from Malaysia
Couples
Stayed one night in August 2016
Great Choice
Who travel with low budget, this promenade is the best place to stay.
Reviewed August 26, 2016

Mayrelyn J. from Malaysia
Couples
Stayed one night in August 2016
Okay stay
Things were mostly fine. The room was a bit smelly, but I have problems mistky with the bathroom, because of the unexpected clog while taking my bath. But the staffs did a superb job.. The stat was ok for the money, but they need to fix the pipes.
Reviewed August 25, 2016

Izyan I. from Malaysia
Groups
Stayed 2 nights in August 2016
Money worth and strategic place
Its very near to the places of attraction in KK especially near the Filipino market, the Jeselton Point and near to many place to eat. In 10 minutes away, can go to sight -seeing to Tanjung Aru forr sunrrise/sunset. The room is clean, staff is very cooperrative and helpful. Highly recommended!
Reviewed August 24, 2016

Ricky A. from Malaysia
Families with young children
Stayed 4 nights in August 2016
Good location, value for money.
This service apartment is located strategically in the center of Kota Kinabalu city. From local mall, banks, dry & wet market, handicraft, seafood eateries is all within walking distance. Good apartment service provided, good staff, much recommended for traveling in packs of family. Definitely coming back to stay here again. Thumbs up!
Reviewed August 24, 2016



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