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Very good



based on 14 reviews
  • Hotel Condition/Cleanliness 7.6
  • Location 7.0
  • Room Comfort/Standard 7.3
  • Service 7.0
  • Value for Money 7.6
  • Food/Dining 7.4
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christelle H. from South Africa
Couples
Stayed 2 nights in January 2012
Just plain average
Pool, even though no one at the hotel could tell you if/when it closes
Not a bad visit, but definitely room for improvement. especially in terms of service levels. Hotel is completely understaffed during the day [we were there over a weekend!] and employees could do with some training on the basics as how to respond to basic questions such as 'How big is your medium pizza?'. Revert: 'It's between our medium and our small!'. All in all, lots of respect for the assistant manager who went above and beyond to assist staff during rush hour on a Saturday afternoon > on both bar duty as well as taking meal and drink orders. During our weekend stay, the general manager was never to be seen or heard of.
Reviewed February 17, 2012

shamima J. from South Africa
Business travelers
Stayed 3 nights in January 2012
excellent hotel
service with a smile
spent a weekend at the hotel. very impressed with service from the check in staff all the way to the cleaners. on monday morning as i was checking out, the check out staff reminded me to have breakfast before i left. this is what i call service
Reviewed February 06, 2012

kamaloodien M. from South Africa
Couples
Stayed 2 nights in January 2012
very nice !
peaceful !!
what a wonderful hotel , friendly staff and received a up-grade after already paying peanuts on agoda !! will go their anytime ! breakfast was superb !!
Reviewed January 21, 2012

Takayuki T. from Japan
Families with older children
Stayed one night in December 2013
郊外型のホテル(家族にはお勧め)
部屋が大きかった事、チェックインがスムーズであった事、朝食のバラエティーが良かった事
ケープタウンを中心に、家族でステレンボッシュ、フランシュックの観光した際に使用しました。 郊外にあるホテルですので、車は必要ですが、部屋も広く家族旅行には良いホテルでした。
Reviewed November 18, 2014