Very good 7.9
Based on 34 reviews

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About Protea Hotel Fire and Ice Cape Town

Description

Located in the lovely area of Gardens, Protea Hotel Fire and Ice Cape Town enjoys a great location in the restaurants, sightseeing and nightlife hub of Cape Town. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Kloof Street Baptist Church, Downhill Adventures and Long St Baths.

Offering hotel guests superior services and a broad range of amenities, Protea Hotel Fire and Ice Cape Town is committed to ensuring that your stay is as comfortable as possible. Top features of the hotel include laundry services, a restaurant, poolside bar and concierge.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers many unique recreational opportunities such as a spa, massage parlor, outdoor pool, and a fitness center. Superb facilities and an excellent location make Protea Hotel Fire and Ice Cape Town the perfect base from which to enjoy your stay in Cape Town.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service
  • Bicycle rental

Fitness & recreation

  • Fitness center
  • Spa
  • Massage(s)

Swimming & soaking

  • Swimming pool [outdoor]

Land sports

  • Golf course (within 3 km)

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Elevator
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 350 ZAR
Breakfast Charge (when not included in room rate): 175 ZAR
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 2.5 Km
Distance to Airport: 25.0 Km
Internet Usage Fee: 00 ZAR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 6
Number of Restaurants: 1
Number of Rooms : 201
Parking Fee (per day): 40 ZAR
Reception Open Until: 12:00am
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 2006
Year Hotel Last Renovated: 2014
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Recent customer comments

Filter by traveler type
Very good



  • Cleanliness 8.1
  • Location 8.2
  • Room Comfort/Standard 7.8
  • Service 8.2
  • Value for money 7.9
  • Food/Dining 7.2
Sort by

Lydia S. from South Africa
Families with older children
Stayed 2 nights in February 2016
Protea Hotel Fire & Ice Cape Town
Location, vibe, cannot think of a third
It was fine but nothing really memorable.
Reviewed February 11, 2016

muzi K. from South Africa
Business travelers
Stayed 2 nights in December 2015
dazzled
the breakfast the lounge the room service excellent
The best by far
Reviewed December 11, 2015

Alate B. from Nigeria
Families with young children
Stayed 6 nights in December 2014
family vacation
The new year eve party (31st december 2014) and pool party(27th December 2014),proximity to major tourist sites, hotel friendly policies
It was an awesome experience. Love the hotel customer friendly and flexible policies.Secondly, the hotel is very close to the major tourist sites(Table mountain aerial cableway,Victoria & Alfred Waterfront, Two Oceans Aquarium,Iziko South African Museum,District Six Museum,Table mountain park, Clifton beaches(1,2,3,4) etc. The new year eve party was the best in cape town.All i can say to the hotel is "more power to your elbows". I was very impressed . Thanks protea hotel fire and ice , cape town.
Reviewed January 02, 2015

Marios S. from South Africa
Business travelers
Stayed 4 nights in November 2014
horrible
Terrible ok bar, hard to think of anything good
Reviewed November 19, 2014

Renecia W. from South Africa
Solo travelers
Stayed one night in November 2014
Convenient Stay
Nice Staff, Easy Access, Nice Rooms
It was wonderful...definitely going back there soon.
Reviewed November 04, 2014

Janus O. from Philippines
Groups
Stayed 6 nights in August 2014
Good location and helpful staff
Location, Staff, and Price
The hotel is not outstanding in its physical setup but it made up in other ways. The location was great. I was close to Long St and Kloof St - both excellent places to find restaurants like Crust, Arnold's, and Jason Bakery. The staff were very helpful. The air-conditioning kept going off and they had to keep restarting it. They did not complain about that. They were very helpful when we needed it. The price when booked on agoda.com cannot be beat!
Reviewed August 21, 2014

romain D. from France
Business travelers
Stayed 2 nights in June 2014
MY "HOME" IN CAPE TOWN
DESIGN LOCATION BAR
4th time in this hotel. Located 5min walk from table mountain cable. Neighborhood is pretty coool with many restaurants and bars. immediate surrondings are quiet. Hotel design is nice. Bar and restaurant are cosy. All what you need for a good stay in CT.
Reviewed June 23, 2014

Pawan B. from India
Solo travelers
Stayed one night in May 2014
Excellent stay full of fun; most memeroable trip
Location, Travel desk & All-inclusive
I went to Cape Town and a long weekend trip and i must say it was among the best vacation trip so far. Thanks to Protea travel desk, hotel location and attentive staff. I had little knowledge of the city and had absolutely no time to research about location and places to go / activities to do. But Protea came as one of the recommended hotels on Agoda and i choose it relying on my previous great experience with Agoda. And now i must say, it was a great decision that made this trip full of fun and joy.
Reviewed June 04, 2014

Robert M. from United States
Solo travelers
Stayed 4 nights in March 2014
Great Operation and Leadership
First and foremost, this hotel is very well run by the management team, led by Johan, a very dynamic and hands-on leader, who carefully oversees hotel operations. His leadership makes it all happen!
Excellent, thanks to the whole Fire and Ice team, which includes the desk personnel, dining room chefs and wait staff, and finally the hard working cleaning women, who carefully and efficiently clean the rooms. This treasure of a hotel is managed by Johan, who welcomes comments, and is more than happy to personally resolve any issues or when necessary, directs his immediate management team: Conrad and Darren to resolve any problems or issues. But in my years as a manager, it's so apparent that the tone and demeanor and hard working leadership displayed by Johan, provides the guidance and direction to keep a hotel like this running so efficiently. Kudos to Johan!
Reviewed April 02, 2014

Ilze C. from South Africa
Couples
Stayed one night in March 2014
A unique and wonderful experience!
The decor, where it is situated and the friendly staff.
It was pleasurable with exciting decor and friendly, competent staff.
Reviewed March 24, 2014

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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