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Protea Hotel Fire and Ice

New Church & Victoria Street Tamboerskloof, Gardens, Cape Town, South Africa (Show on map)

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Area: Gardens Number of Rooms: 201
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
28 reviews

Value for Money
8.0
Location
8.3
Staff Performance
8.4
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.0
Food/Dining
7.4
All reviews (28)
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Romain D. Business travelers France, June 13, 2014
MY "HOME" IN CAPE TOWN

DESIGN LOCATION BAR
7.7
4th time in this hotel. Located 5min walk from table mountain cable. Neighborhood is pretty coool with many restaurants and bars. immediate surrondings are quiet. Hotel design is nice. Bar and restaurant are cosy. All what you need for a good stay in CT.
Pawan K. Solo travelers India, May 18, 2014
Excellent stay full of fun; most memeroable trip

Location, Travel desk & All-inclusive
8.7
I went to Cape Town and a long weekend trip and i must say it was among the best vacation trip so far. Thanks to Protea travel desk, hotel location and attentive staff. I had little knowledge of the city and had absolutely no time to research about location and places to go / activities to do. But Protea came as one of the recommended hotels on Agoda and i choose it relying on my previous great experience with Agoda. And now i must say, it was a great decision that made this trip full of fun and joy.
Robert M. Solo travelers United States of America, April 1, 2014
Great Operation and Leadership

First and foremost, this hotel is very well run by the management team, led by Johan, a very dynamic and hands-on leader, who carefully oversees hotel operations. His leadership makes it all happen!
10
Excellent, thanks to the whole Fire and Ice team, which includes the desk personnel, dining room chefs and wait staff, and finally the hard working cleaning women, who carefully and efficiently clean the rooms. This treasure of a hotel is managed by Johan, who welcomes comments, and is more than happy to personally resolve any issues or when necessary, directs his immediate management team: Conrad and Darren to resolve any problems or issues. But in my years as a manager, it's so apparent that the tone and demeanor and hard working leadership displayed by Johan, provides the guidance and direction to keep a hotel like this running so efficiently. Kudos to Johan!
Ilze C. Couples South Africa, March 17, 2014
A unique and wonderful experience!

The decor, where it is situated and the friendly staff.
9
It was pleasurable with exciting decor and friendly, competent staff.
Ilse P. Groups Germany, March 16, 2014
friendly and central

Swimmingpool,friendly staff, good service
7.3
Mahomed H. Business travelers South Africa, September 17, 2013
Excellent

Location, room, service
8.3
Pleasant. i will recommend this to my family and friends
Gayton M. Business travelers South Africa, September 3, 2013
short but sufficient

friendly staff, clean rooms, fantastic breakfast
10
I would recommend it to any of my business partners, this is really a fantastic hotel.
Romain D. Business travelers France, June 22, 2013
nice trendy & cool hotela

design bar staff
8.3
this is a nice trendy hotel in ct. they have a nice bar opened until late and a restaurant. always people in there so you don't feel beeing the only fox lost in. staff is friendly, hotel is located nearby long street where you have a lot of bars and shops and centrally located in town. rooms are a bit small, and the lavabo is inside the room.
Thashara P. Groups South Africa, April 1, 2013
Fun,l love the vibe staff friendly

The Vibe was awesome , the spa wa good and layout was funky
8.7
Good experience drf will be staying there , only thing that i did not like was the fact that the hotel was was cold
Anique V. Business travelers Netherlands, February 21, 2013
comfortable for a business trip

close to conference, price, staff
6

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