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Protea Hotel Kimberley

West Circular Street, Kimberley, Kimberley, South Africa 8301 (Show on map)

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Area: Kimberley Number of Rooms: 94
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
7 reviews

Value for Money
8.0
Location
8.0
Staff Performance
8.0
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
8.0
Food/Dining
6.6
All reviews (7)
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Christopher C. Couples Spain, December 28, 2013
Great beds & pillows. Restaurant diabolical.

Beds, pillows and location.
5
Restaurant service was EXTREMELY poor and breakfast is very expensive. Ventured in the 2nd night on promises of better attention - No steak available! 4 stars is a joke. Management keep insisting that things are changing but this has been stated for months and the bad reviews keep coming in. The de luxe room had a footpath outside the window so curtains had to be kept closed. Beds and pillows were great and it's next to the 'Big Hole' and quiet. There was also a separate bath and shower. The main occupants were travelling through and staying a single night (coastal migration season). There are very limited numbers of shaded parking otherwise your car bakes in the strong sun in the summer. Wi-fi is not great but it's South Africa so expectation was low.
Olga L. Business travelers Uzbekistan, August 2, 2013
Comfortable

Comfortable rooms and beds, friendly staff and beautiful design
8.3
I'm an often guest in this hotel as i travel for business to Kimberley and I've never been disappointed so far. Nice rooms, beautiful design, very good food and friendly staff. This time I had the room not prepared properly for check-in, the soap wasn't changed after the previous customer and the staff even discovered a shirt in the closet. There was also a confusion with the number of stay days and I was booked for 1 night only instead of the requested 4, but I guess it was a mistake . Those minor things happen, important is that the bed sheets are always fresh and beds are comfortable. One more thing I would suggest is to put fridges in all rooms, it is the best hotel in Kimberley and it makes sense for the 4 star hotel to have all the rooms equipped with essential stuff. Oh, their Greek salad is fantastic, I think the feta cheese was home-made, and despite the fact that the food was served in-room 2 hours after I placed the order I was OK as it happened for the 1st time. Overall is a good place to stay and it is actually the best out of what you can get in Kimberley.
Robert P. Families with young children South Africa, January 5, 2013
Great hotel good location and suitable rooms

Beutifull location next to big hole
9.3
Us as a family enjoyed the stay and had good nights rest.
Manfred R. Families with young children Germany, December 30, 2012
Nice hotel good location

In walking distance of the Big Hole
8.7
Good quality hotel in Walking distance of the Big Hole. Nice rooms. Family room available with 4 beds.
Yuvenna A. Families with young children Netherlands, July 17, 2012
Classic lovely hotel

Nicely located next to the Big hole.
8
- The rooms are lovely and clean with nice furnitures. - Facilities are great. Food in the restaurant is lovely and delicious, the rooms are clean and well kept, furnitures are classic and in well condition. - Hotel services were great and staffs were nice and helpful.
Michael D. Business travelers South Africa, May 10, 2012
Very nice hotel. Spacious room.

Spacious room and quiet location
7.7
although i booked and paid on agoda, it was insisted that i swipe my card on leaving as there was no record of my payment. its a further pity that the refund has to entail numerous calls, and a somewhat slow reflection in my account.
Chieri Y. Business travelers Japan, May 2, 2012
アンティークな感じの部屋が良かった

スタッフの対応良し
8.7
キンバリー空港からタクシーを拾おうとしたら、呼ばなくてはいけないとわかり、ホテルに電話してタクシーを回してもらいました。この対応が良かったです。間もなくタクシーが来ました。 部屋はアンティークな時計が置いてあって、ベッドも心地よく、バスタブとシャワーが別に設置されてあり、心地よかったです。
 

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