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About Protea Hotel Knysna Quays


Conveniently located in Knysna, Protea Hotel Knysna Quays is a great base from which to explore this vibrant city. The excitement of the city center is only 1.0 Km away. Visitors to the hotel can take pleasure in touring the city's top attractions: Knysna Quays Waterfront, Eye Love, Springtide Sailing Charters.

At Protea Hotel Knysna Quays, the excellent service and superior facilities make for an unforgettable stay. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, wheelchair accessible, 24-hour front desk.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to please the most discerning guest. Throughout the day you can enjoy the relaxing atmosphere of the golf course (within 3 km), outdoor pool, massage, garden. Enjoy unparalleled services and a truly prestigious address at the Protea Hotel Knysna Quays.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Airport transfer
  • Shuttle service

Things to do, ways to relax

  • Swimming pool [outdoor]
  • Massage(s)
  • Garden

Dining, drinking, and snacking

  • Room service
  • Restaurant(s)
  • Bar

Access, services, and conveniences

  • Daily housekeeping
  • security [24-hour]
  • Wheelchair accessible
  • front desk [24-hour]
  • Facilities for disabled guests
  • Luggage storage
  • Newspapers
  • Laundry service
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Languages spoken

  • English
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Please kindly note that the 1% tourism levy is not included in the final price and needs to be settled directly with Protea Hotel Knysna Quays on arrival.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 650 ZAR
Breakfast Charge (when not included in room rate): 165 ZAR
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1.0 Km
Distance to Airport: 70 Km
Internet Usage Fee: 00 ZAR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 2
Number of Restaurants: 1
Number of Rooms : 123
Parking Fee (per day): 25 ZAR
Room Voltage: 220
Time to Airport (Minutes): 65
Year Hotel Built: 1999
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 9.6
  • Room Comfort/Standard 8.4
  • Service 8.5
  • Value for Money 7.6
  • Food/Dining 8.4
Sort by

DONNA W. from South Africa
Stayed one night in July 2016
Great stay!
Fantastic hotel!
Reviewed July 21, 2016

linda O. from United States
Solo travelers
Stayed 3 nights in February 2015
Enjoyed our stay
The location next to the shops and restaurants
Reviewed February 16, 2015

Nokukhanya M. from South Africa
Families with young children
Stayed one night in December 2014
Best location with amentities within a walking distance. We truelly had fun and enjoyed ourselves. Definetly going back! Breathe of fresh.
The best
Reviewed December 08, 2014

Edward O. from Ireland
Stayed 2 nights in November 2014
Fabulous hotel and a great story about honest staf
Staff honesty; location; breakfast
We really enjoyed our stay here, everything about this hotel was perfect for an enjoyable stay in Knysna. The location is excellent, right down on the waterfront and just a few steps from shops, bars and restaurants. Breakfast offered a great choice and variety of food. Staff were polite and efficient. The bedroom was very comfortable, with 2 double beds. Most of all, we want people to know about our story of employee honesty. When we arrived back home to Ireland, we discovered that our Kindle book reader was missing, so we tried to retrace our steps through the various accommodations where we had stayed on the Garden Route. After receiving 'not found' messages from all, including Protea Knysna, we were thrilled and delighted to receive a call from Candice in Protea to say they had found it. we made arrangements for it's safe return and Protea could not have been more helpful. Thank you for your great honesty!!
Reviewed November 15, 2014

Michelle T. from Hong Kong
Solo travelers
Stayed 2 nights in October 2014
Great place to stay
Location and staff service
This is a rather basic hotel but comfortable, clean and safe. The staff is excellent and I think that makes the stay great. The location of the hotel is perfect, right by the waterfront. Definitely a good choice of place to stay when in knysna.
Reviewed October 15, 2014

John D. from South Africa
Stayed 2 nights in December 2013
Great very comfotable
Location servive room
Reviewed December 18, 2013

Ingar B. from Norway
Stayed one night in May 2013
OK stay centrally in Knysna, no restaurant
Location, quiet, ok rooms
Overall OK stay. Not the friendliest staff, and certainly not the best breakfast. But good location to explore this boring town. No restaurant, but a few good ones in Knysna
Reviewed May 05, 2013

Sanchi G. from India
Stayed 2 nights in December 2012
Great Location, Small Hotel
Location Location Location
The location is fabulous. It is located in the heart of the Knysna Quays and we walked out from our hotel in the evenings to stroll down the quays or for dinner/drinks. Some of the best restaurants in Knysna are located on the quays. The hotel itself is not very huge, but is very neat and clean. The location is very safe and well lit at night.
Reviewed January 10, 2013

Ajay K. from India
Stayed one night in November 2012
Good location but small rooms
Rooms were small and service was mediocre, but view and weather more than made up for it.
Reviewed November 21, 2012

Vaughan B. from Australia
Solo travelers
Stayed 2 nights in August 2011
Great Location
Great views of the marina
this hotels was well located in knysna for sightseeing, restaurants and shopping. there should have been better directions from the main road as the hotel was difficult to find at night time. the staff were very friendly and attentive, breakfast was well presented and the location was ideal for the night life.
Reviewed August 14, 2011


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