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Very good 8.0
Based on 49 reviews

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July 1, 2016 - July 3, 2016 | 2 nights
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About Protea Hotel Umhlanga Ridge

Description

Whether you're a tourist or traveling on business, Protea Hotel Umhlanga Ridge is a great choice for accommodation when visiting Durban. Only 17.3 km away, this 4-star hotel can be easily accessed from the airport. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Ster Theatres - Gateway Mall, Imax, Barnyard Theatre.

At Protea Hotel Umhlanga Ridge, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy 24-hour security, daily housekeeping, fax machine, photocopying, printer.

The hotel features 205 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel's fitness center, outdoor pool, spa, massage, kids club are ideal places to relax and unwind after a busy day. Protea Hotel Umhlanga Ridge is a smart choice for travelers to Durban, offering a relaxed and hassle-free stay every time.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center
  • spa
  • massage

Swimming & soaking

  • outdoor pool

Land sports

  • garden

For kids

  • kids club
  • pool (kids)

Food & beverage

  • room service
  • restaurant
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
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Policies

Child and extra bed policy
Children 0-3 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 450 ZAR
Breakfast Charge (when not included in room rate): 185 ZAR
Check-In From: 02:00 PM
Check-In Until: 12:00 AM
Check-Out From: 12:00 AM
Check-Out Until: 11:00 AM
Distance from City Center: 18.1 km
Distance to Airport: 17.3 km
Internet Usage Fee: 0 ZAR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 205
Parking Fee (per day): 65 ZAR
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 2009
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 8.4
  • Facilities 5.0
  • Location 9.0
  • Room Comfort/Standard 8.2
  • Service 7.9
  • Value for Money 7.3
  • Food/Dining 7.5

4 Ziad S.
South Africa
May 16, 2016
Noise Disturbance
Terrible noise from neighbouring room with disinterest from staff Will not be staying here again

8 Sastri G.
South Africa
April 05, 2016
Very good location
The location was very good

10 Nasreen A.
South Africa
January 06, 2016
Value for money. good location . And best service.
Neat. Clean. Spaces
We had good experience. A suggestion the should include breakfast with hotel rates. It will be great if it would be Halal food servies.

9.7 Glynis S.
South Africa
December 21, 2015
Great Stay
Location, comfort and friendly service
very good - will be back!

9.3 Nevan S.
South Africa
March 16, 2015
Good functionality
Location ; clean ; good breakfast
Good 4 star

7.7 Yusuf H.
South Africa
February 05, 2015
Good location
location, family room balcony,secure parking
Good

9.7 Iva G.
South Africa
January 07, 2015
unforgettable holiday
Staff friendliness, the room service and the location
It was a great experience and will definitely recommend it.

2.7 Ugan R.
United Kingdom
January 05, 2015
Poor, overpriced and overrated
Complimentary parking
Awful! One of worst hotels I've ever stayed at. Poor re cleanliness. staff overwhelmed. Avoid using laundry service. definitely overrated and overpriced...best avoided!

6 Nishaan J.
South Africa
January 04, 2015
NICE
location, parking, clean
pleasant stay, however, i was only offered a prokard upon departure, which would have earned me points had i done it on arrival. After the rooms were cleaned, the soaps, shampoo and shower gels were not replenished. Nor were the tea,coffee and milk replaced. I shall stay there again, however for a four star establishment, these minor problems should have been avoided. on a positive note, once I called housekeeping to complain, the problems were rectified within 5 minutes.

7.7 Chenay H.
South Africa
December 27, 2014
Holiday
Location to gateway, spa, comfort
Concerns: No small bar fridge in room? Hotel Food prices are a bit expensive? No shuttle service to the beach as hotel is a good distance away from the beach? But other than that a great holiday! Great advantage is the walking distance to gateway!

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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