Very good 8.0
Based on 49 reviews

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About Protea Hotel Umhlanga Ridge

Description

Built in 2009, Protea Hotel Umhlanga Ridge is a distinct addition to Durban and a smart choice for travelers. Situated only 18.1 km from the city center, guests are well located to enjoy the town's attractions and activities. Visitors to the hotel can take pleasure in touring the city's top attractions: Barnyard Theatre, Imax, Ster Theatres - Gateway Mall.

Take advantage of a wealth of unrivaled services and amenities at this Durban hotel. A selection of top-class facilities such as 24-hour security, daily housekeeping, fax machine, photocopying, printer can be enjoyed at the hotel.

Protea Hotel Umhlanga Ridge is home to 205 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel's fitness center, outdoor pool, spa, massage, kids club are ideal places to relax and unwind after a busy day. Protea Hotel Umhlanga Ridge is your one-stop destination for quality hotel accommodations in Durban.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Taxi service
  • Car park
  • Airport transfer
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Spa
  • Massage(s)
  • Garden

Dining, drinking, and snacking

  • Room service
  • Restaurant(s)
  • Bar

Access, services, and conveniences

  • Daily housekeeping
  • 24-hour security
  • Wheelchair accessible
  • 24-hour front desk
  • Facilities for disabled guests
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Currency exchange
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Swimming pool [kids]

Working and staying connected

  • Photocopying
  • Fax machine
  • Printer

Languages spoken

  • English
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Policies

Child and extra bed policy
Children 0-3 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 450 ZAR
Breakfast Charge (when not included in room rate): 185 ZAR
Check-In From: 02:00 PM
Check-In Until: 12:00 AM
Check-Out From: 12:00 AM
Check-Out Until: 11:00 AM
Distance from City Center: 18.1 km
Distance to Airport: 17.3 km
Internet Usage Fee: 0 ZAR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 205
Parking Fee (per day): 65 ZAR
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 2009
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Verified traveler reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.4
  • Facilities 5.0
  • Location 9.0
  • Room Comfort/Standard 8.2
  • Service 7.9
  • Value for Money 7.3
  • Food/Dining 7.5
Sort by

Ziad S.
South Africa
May 16, 2016
Noise Disturbance
Terrible noise from neighbouring room with disinterest from staff Will not be staying here again

Sastri G.
South Africa
April 05, 2016
Very good location
The location was very good

Nasreen A.
South Africa
January 06, 2016
Value for money. good location . And best service.
Neat. Clean. Spaces
We had good experience. A suggestion the should include breakfast with hotel rates. It will be great if it would be Halal food servies.

Glynis S.
South Africa
December 21, 2015
Great Stay
Location, comfort and friendly service
very good - will be back!

Nevan S.
South Africa
March 16, 2015
Good functionality
Location ; clean ; good breakfast
Good 4 star

Yusuf H.
South Africa
February 05, 2015
Good location
location, family room balcony,secure parking
Good

Iva G.
South Africa
January 07, 2015
unforgettable holiday
Staff friendliness, the room service and the location
It was a great experience and will definitely recommend it.

Ugan R.
United Kingdom
January 05, 2015
Poor, overpriced and overrated
Complimentary parking
Awful! One of worst hotels I've ever stayed at. Poor re cleanliness. staff overwhelmed. Avoid using laundry service. definitely overrated and overpriced...best avoided!

Nishaan J.
South Africa
January 04, 2015
NICE
location, parking, clean
pleasant stay, however, i was only offered a prokard upon departure, which would have earned me points had i done it on arrival. After the rooms were cleaned, the soaps, shampoo and shower gels were not replenished. Nor were the tea,coffee and milk replaced. I shall stay there again, however for a four star establishment, these minor problems should have been avoided. on a positive note, once I called housekeeping to complain, the problems were rectified within 5 minutes.

Chenay H.
South Africa
December 27, 2014
Holiday
Location to gateway, spa, comfort
Concerns: No small bar fridge in room? Hotel Food prices are a bit expensive? No shuttle service to the beach as hotel is a good distance away from the beach? But other than that a great holiday! Great advantage is the walking distance to gateway!



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