Very good 8.0
Based on 49 reviews

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About Protea Hotel Umhlanga Ridge

Description

Built in 2009, Protea Hotel Umhlanga Ridge is a distinct addition to Durban and a smart choice for travelers. Situated only 18.1 km from the city center, guests are well located to enjoy the town's attractions and activities. Visitors to the hotel can take pleasure in touring the city's top attractions: Barnyard Theatre, Imax, Ster Theatres - Gateway Mall.

Take advantage of a wealth of unrivaled services and amenities at this Durban hotel. A selection of top-class facilities such as 24-hour security, daily housekeeping, fax machine, photocopying, printer can be enjoyed at the hotel.

Protea Hotel Umhlanga Ridge is home to 205 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel's fitness center, outdoor pool, spa, massage, kids club are ideal places to relax and unwind after a busy day. Protea Hotel Umhlanga Ridge is your one-stop destination for quality hotel accommodations in Durban.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Car park
  • Airport transfer
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Spa
  • Massage(s)

Swimming & soaking

  • Swimming pool [outdoor]

For kids

  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Room service
  • Restaurant(s)
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Babysitting service
  • Newspapers
  • Concierge

On-site facilities

  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • security [24-hour]
  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • Photocopying
  • Fax machine
  • Printer
  • Currency exchange

Languages spoken

  • English
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Policies

Child and extra bed policy
Children 0-3 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 450 ZAR
Breakfast Charge (when not included in room rate): 185 ZAR
Check-In From: 02:00 PM
Check-In Until: 12:00 AM
Check-Out From: 12:00 AM
Check-Out Until: 11:00 AM
Distance from City Center: 18.1 km
Distance to Airport: 17.3 km
Internet Usage Fee: 0 ZAR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 205
Parking Fee (per day): 65 ZAR
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 2009
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Recent customer comments

Filter by traveler type
Very good



  • Cleanliness 8.4
  • Facilities 5.0
  • Location 9.0
  • Room Comfort/Standard 8.2
  • Service 7.9
  • Value for money 7.3
  • Food/Dining 7.5

Ziad S. from South Africa
Families with older children
Stayed 2 nights in May 2016
Noise Disturbance
Terrible noise from neighbouring room with disinterest from staff Will not be staying here again
Reviewed May 16, 2016

Sastri G. from South Africa
Business travelers
Stayed 3 nights in March 2016
Very good location
The location was very good
Reviewed April 05, 2016

Nasreen A. from South Africa
Families with older children
Stayed 3 nights in January 2016
Value for money. good location . And best service.
Neat. Clean. Spaces
We had good experience. A suggestion the should include breakfast with hotel rates. It will be great if it would be Halal food servies.
Reviewed January 06, 2016

Glynis S. from South Africa
Solo travelers
Stayed 2 nights in December 2015
Great Stay
Location, comfort and friendly service
very good - will be back!
Reviewed December 21, 2015

Nevan S. from South Africa
Families with young children
Stayed 2 nights in March 2015
Good functionality
Location ; clean ; good breakfast
Good 4 star
Reviewed March 16, 2015

Yusuf H. from South Africa
Families with older children
Stayed 2 nights in October 2014
Good location
location, family room balcony,secure parking
Good
Reviewed February 05, 2015

Iva G. from South Africa
Couples
Stayed 4 nights in December 2014
unforgettable holiday
Staff friendliness, the room service and the location
It was a great experience and will definitely recommend it.
Reviewed January 07, 2015

Ugan R. from United Kingdom
Couples
Stayed 6 nights in December 2014
Poor, overpriced and overrated
Complimentary parking
Awful! One of worst hotels I've ever stayed at. Poor re cleanliness. staff overwhelmed. Avoid using laundry service. definitely overrated and overpriced...best avoided!
Reviewed January 05, 2015

Nishaan J. from South Africa
Families with older children
Stayed 3 nights in December 2014
NICE
location, parking, clean
pleasant stay, however, i was only offered a prokard upon departure, which would have earned me points had i done it on arrival. After the rooms were cleaned, the soaps, shampoo and shower gels were not replenished. Nor were the tea,coffee and milk replaced. I shall stay there again, however for a four star establishment, these minor problems should have been avoided. on a positive note, once I called housekeeping to complain, the problems were rectified within 5 minutes.
Reviewed January 04, 2015

Chenay H. from South Africa
Couples
Stayed 5 nights in December 2014
Holiday
Location to gateway, spa, comfort
Concerns: No small bar fridge in room? Hotel Food prices are a bit expensive? No shuttle service to the beach as hotel is a good distance away from the beach? But other than that a great holiday! Great advantage is the walking distance to gateway!
Reviewed December 27, 2014

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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