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Protea Hotel Umhlanga

Protea Mall, Corner Lighthouse Road & Chartwell Drive, Umhlanga, Durban, South Africa 4320 (Show on map)

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Protea Hotel Umhlanga Durban - Conference Area Protea Hotel Umhlanga Durban - School Room Style Protea Hotel Umhlanga Durban - Boardroom Protea Hotel Umhlanga Durban - Umhlanga Coast
Area: Umhlanga Number of Rooms: 120
Free Wi-Fi

Neatness, well located, Friendly staff...

Safiyya, South Africa December 22, 2014

Customers like this hotel for:

Area recommended for:




Distance to airport:

King Shaka International Airport (12.0 Km)

Customer comments:

"comfortable", "Helpful staff", "Spacious rooms"

Top attractions in the area:

Gateway Theatre Of Shopping (1.8 Km / 22 min walk)

Note: Distances are measured as a straight line.

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Room Types
Standard Room, Sea Facing View
Standard Room, Sea Facing View Early Booking
Standard Room, Sea Facing View Special
Standard Room, Sea Facing View Limited Time
Standard Room, Sea View
King 1 Bedroom Suite, Sea Facing View
King 1 Bedroom Suite, Sea Facing View
King 1 Bedroom Suite, Sea Facing View Early Booking
King 1 Bedroom Suite, Sea Facing View Special
King 1 Bedroom Suite, Sea Facing View Limited Time


When would you like to stay at this hotel?

Features of Protea Hotel Umhlanga

24-hour front desk

airport transfer



business center

car park


facilities for disabled guests

laundry service

meeting facilities


safety deposit boxes


shuttle service

Sports and Recreation

outdoor pool



free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken



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Protea Hotel Umhlanga, located in Umhlanga, Durban, is a popular choice for travelers. The hotel lies 2.00 Km from the city center and provides accessibility to important town facilities. Visitors to the hotel can take pleasure in touring the city's top attractions: Umhlanga Lighthouse, Ocean Ventures, Natal Sharks Board.

Offering hotel guests superior services and a broad range of amenities, Protea Hotel Umhlanga is committed to ensuring that your stay is as comfortable as possible. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, car park.

120 rooms spread over 9 floors provide a warm and pleasant home away from home. Modern comforts such as internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service can be found in selected rooms. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as outdoor pool, spa. Discover an engaging blend of professional service and a wide array of features at Protea Hotel Umhlanga.
Protea Hotel Umhlanga, located in Umhlanga, Durban, is a popular choice for travelers. The hotel lie ... see more
Please kindly note that guests will need to settle for tourism levy (1% on the selling rate) directly with the hotel.

Children and extra beds:
Children 0-11 year(s)
Stay for free if using existing bedding.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
300 ZAR

Breakfast Charge (when not included in room rate)
145 ZAR

Check-In From
2:00 PM

Check-Out Until
10:30 AM

Distance from City Center
2.00 Km

Distance to Airport
15.9 Km

Internet Usage Fee
00 ZAR

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Parking Fee (per day)
50 ZAR

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

The Mall area is undergoing renovation until early 2016.

Protea Hotel Umhlanga Durban - Food, drink and entertainment Sports and Recreation
The Hotel is conveniently situated for most sporting facilities. It is a stone's throw away from the Umhlanga Country Club with tennis and bowls facilities and the Ski Boat Club offers deep-sea fishing trips on request. Scuba diving and horse riding facilities are also close by. Golf courses, squash courts, a gymnasium, jogging track, games room and a ten-pin bowling alley are all within 10 minutes drive of the hotel. A sundeck and plunge pool is located on the 10th floor (rooftop) of Protea Hotel Umhlanga for use by Hotel GUESTS.
Protea Hotel Umhlanga Durban - Food, drink and entertainment Conference Facilities
The state-of-the-art conference centre is situated on the 9th floor of the Protea Hotel Umhlanga and overlooks the Umhlanga coastline. The conference centre can seat up to 180 delegates in cinema style, while breakaway rooms and a boardroom are also available for smaller, informal get-togethers.
Protea Hotel Umhlanga Durban - Food, drink and entertainment The Lighthouse Breakfast Restaurant and Bar
The Lighthouse Breakfast Restaurant and Bar is situated on the 2nd floor of the hotel offering delicious breakfasts. The restaurant seats 100 GUESTS and is open from 06:30 to 10:30 and the bar is open from 14:00 to 22:00.

Recent customer comments

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Very Good


from 27 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (27)
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Susan H. Groups United Kingdom, January 24, 2015
Did not like paying for parking!

Locality. Staff. Rooms
Except for a very noisy air conditioner in our room, and the fact we had to pay R50 per day for parking in the hotels own parking, everything was fine
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Safiyya M. Couples South Africa, December 22, 2014
Convenient location

Neatness, well located, Friendly staff
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Shaun U. Couples Canada, December 7, 2014
Clean but very basic

clean, friendly staff, cannot think of a third
Power outages frequently but not the hotel's fault. They did not, however, respond well to the outages - exits were locked and getting back to the rooms via the stairway was difficult, as there is no handle on the door to enter the hallways from the stairwells. Staff were also "locked out" by this omission and would knock on the door to the stairway for us to open the door. It was also quite noisy during the day, due to hotel construction. If you plan on being in your room during the day, it may be best to ask if the construction has been completed. If not, it is not worth booking. The rooms are small but clean. The sofa in the room had clearly seen better days (I hope) - we chose not to sit on it. Has a safe and kettle but no fridge. Overall it was fair but not a place I would recommend, given the other options around. It was quite a bit like the Protea Edward in Durban - a hotel that looks dated, tired.
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Rose B. Families with young children South Africa, October 7, 2014
Great Value

The Location is just so convenient - literally a walk away from everything; The staff at Protea Umhlanga are just so wonderful - were very helpful in directing us to places of interest, etc.
I usually stay at this hotel when in Durban and have yet to have any let down. The place is just so conveniently placed to all the places were want to visit. The staff are wonderful (from the front desk to the housekeeper and maintenance crew) and very knowledgeable on the area and tourist places. Thank you for making our stay so pleasurable. Can't wait for the next visit!
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Zakeu L. Groups South Africa, September 21, 2014
i had a great time with my friends at the hotel

overall service, food/dining, location
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Vanessa C. Couples South Africa, June 2, 2014
Bad customer service

The rooms are also self-catering with microwave, crockery and cutlery, close to nice local restaurants, beds were comfy
I got lost on my way to the hotel (while my husband was running the Comrades and getting close to the finish. When I got to reception they had no record of our booking so I had to go back to the car and get my husband's laptop with the e-mail confirmation. By this time I was really frustrated. I showed the e-mail to the receptionist lady and she asked me to e-mail it to her. When I asked if I could use the hotel's Wi-Fi, she said I could only make use of it once we have been checked in. I then tried but had to enter a password which I had to get from my husband while running the race. After the e-mail was sent I still had to wait about another 20minutes to finally get a room. Nobody bothered to help me with my luggage and later when I asked the same receptionist for a list of restaurants in the area she just scribbled a couple of names on a piece of paper, no contact details. The information she gave me I could have gotten myself on the internet. The rooms were nice, we booked a double but we got two twins pushed together. Do not think I will go back there in future. Not sure if I should blame Agoda or the Protea Hotel staff.
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Mark T. Groups United Kingdom, May 17, 2014
Excellent experience, comfortable, good location

Location, proximity to beaches, restaurants, airport
No complaints at all. Small niggle in that the bathroom windows opened on to passageway and felt not very private. Walking distance to the lovely restaurants and shops of Umhlanga Rocks.
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Alan P. Couples South Africa, May 15, 2014
Great position in Umhlanga

Room, Location, Staff
The initial room allocated was unacceptable due to the noise from refurbishment (drilling knocking Etc). The replacement room was superb - full suite with comfortable furnishings and close to the lift. If the refurbishment is to continue then Protea should not allocate rooms where the noise is above an acceptable level. Protea made a mistake but recovered from it very well.
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Brian S. Families with young children South Africa, May 5, 2014
Great location near beach and restaurants

Near beach, restaurants and friendly staff
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Neil G. Solo travelers South Africa, April 1, 2014
Enjoyable and great atmosphere

Safety, Luxury, View
Overall I have no complaints and would recommend it to others. Few issues like slow internet with little daily data allowance and not great value for money, rooms were overpriced. If the rates included unlimited internet access and breakfast, I would easily visit this hotel again.
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< Previous page 1 - 10 of 27 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • KwaZulu Natal Sharks Board
  • Umhlanga Lighthouse
  • Durban Botanic Gardens
  • Sri Sri Radhanath Temple Of Understanding
  • Valley Of 1000 Hills
  • Willard Beach
  • Bergtheil Museum
  • Catalina Theatre
  • Bat Centre
  • Old Court House Museum
  • The Barnyard Theatre Gateway
  • Baggies Beach
  • Salt Rock Beach
  • Sibaya Casino And Entertainment Kingdom
  • Wave House
  • Gateway Theatre Of Shopping
  • Umhlanga Lighthouse
  • Beachwood Mangroves Nature Reserve
  • Umgeni River Bird Park
  • Kings Park Stadium
  • Durban Stadium
  • SUNCOAST Casino And Entertainment World
  • Sahara Stadium Kingsmead
  • Greyville Racecourse
  • Durban Exhibition Centre
  • Durban International Convention Centre
  • Durban Undersea Club
  • uShaka Sea World

From King Shaka International Airport: Head southwest toward Mdloti Street and then take the first (1st) left onto Mdloti Street. Travel for approximately 2.3km and then keep right at the fork and merge onto N2. Travel for approximately 4.1km and then take exit 190 to merge onto Main/M27 toward Umdloti. Travel for approximately 1.0km and then turn right to merge onto M4 towards Ballito. Go through one (1) roundabout. Travel for approximately 7.1km and then take the M12/Umhlanga Rocks Drive/Lighthouse Road exit towards N2/Umhlanga. Keep left at the fork, follow signs for Lighthouse Road/Umhlanga Rocks and merge onto Lighthouse Road. Turn right onto Ridge Road. Your destination will be on the left.

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