Excellent 8.2
Based on 13 reviews

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About Protea Hotel Willow Lake


Whether you're a tourist or traveling on business, Protea Hotel Willow Lake is a great choice for accommodation when visiting Bloemfontein. With its location just 3.5 km from the city center and 13 km from the airport, this 4-star hotel attracts numerous travelers each year. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Simply put, all the services and amenities you have come to expect from Marriott are right in the comfort of your own home. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas can be enjoyed at the hotel.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Protea Hotel Willow Lake the perfect base from which to enjoy your stay in Bloemfontein.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Airport transfer
  • Shuttle service

Things to do, ways to relax

  • Swimming pool [outdoor]
  • Garden

Dining, drinking, and snacking

  • Room service
  • Restaurant(s)
  • Bar

Access, services, and conveniences

  • 24-hour front desk
  • Facilities for disabled guests
  • Luggage storage
  • Newspapers
  • Laundry service
  • Pets allowed
  • Smoking area

Languages Spoken

  • English
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 250 ZAR
Breakfast Charge (when not included in room rate): 175 ZAR
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 3.5 km
Distance to Airport: 13 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 2
Number of Restaurants: 1
Number of Rooms : 94
Parking Fee (per day): 0 ZAR
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 2009
Year Hotel Last Renovated: 2009
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Recent customer comments

Filter by traveler type

  • Cleanliness 8.3
  • Facilities 8.0
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Service 8.8
  • Value for money 8.0
  • Food/Dining 6.8

Sohana N.
South Africa
June 29, 2015
Pleasant for a short business stay
Dining, Staff were pleasant, very peaceful
There could be an improvement in the breakfast selection

Lyndill C.
South Africa
February 28, 2015
It was OK
THe guy who helped me carry my bag
It was ok.. I felt it was overpriced for no breakfast included. The reception staff did the normal routine, but nothing that made me feel like I would want to return

Dee H.
United States
February 12, 2015
Nice and convenient hotel
Clean, safe, central location

Elaine R.
South Africa
January 16, 2015
Good stay

Donald M.
South Africa
October 23, 2013
Location, comfortability and best service
I enjoyed my stay and it was wonderful..........................................................................

September 12, 2013
quiet and convenient
Near Water Front (Shopping Center), so close to Bloem National Park

Kobus D.
South Africa
March 20, 2013
Friendly, comfortable stay
close to city centre and other toursit attractions, neat and comfortable rooms, friendly and attentive staff with quick check in and out!

Kobus D.
South Africa
March 20, 2013
Comfortable City Stay
Close to City Centre, Comfortable Rooms, Attentive Staff

Rudolph G.
South Africa
January 07, 2013
Great location, small rooms, bad breakfast
The location is awesome especially the zoo animals available to view. the staff are friendly and the rooms are clean. however the buffet meals where rather dissapointing and not value for money at all. The parking area was clean and safe and the luggage guy was a big help -very friendly and attentative. Enjoyed the dstv channels that where available and the room service was quick and the food was tasty and more value for money then the buffet. Enjoyable and convenient

Etienne S.
South Africa
March 20, 2012
friendly staff and modern rooms
friendly staff, next to the zoo could see elephants.
had a good stay, the staff was friendly and helpful I would return there any day, the only disadvantage is that the hotel is a bit hidden away which caused us getting lost one night


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