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Providence Homestay

Jalan Mayjend Sungkono Darmo Park 2 Blok 6 No 18, Surabaya Center, Surabaya, Indonesia 60225

Recent customer reviews

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Very good

7.2

based on
185 reviews

91 reviews in English

Value for Money
8.2
Location
7.2
Staff Performance
7.4
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.3
Food/Dining
5.4
All reviews (185)
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Ratiphat C. Solo travelers Thailand, October 16, 2015
good place to stay in Surabaya

nice room and reasonable price
5
Everything is fine except the staff can speak little English. Not much information. Just stay and leave.
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Jose P. Solo travelers Spain, September 19, 2015
A little disappointed

The room was clean
5
bit on the downside. Place is sort of hidden away in a parking
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Yuchi F. Solo travelers Taiwan, August 13, 2015
good

nice people!
9.7
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Jhon R. Solo travelers Indonesia, April 27, 2015
Homestay staff are not responsible andprofessional

Providence Homestay
5.3
Providence Homestay staff are not responsible and professional. I Stay 3 nights in Providence Homestay. So the problem once when I returned to the hotel at night to 3 am disappointed heavy because pillowcases and mattress was not replaced and dirty, then I complain to guard staff and replaced Providence.
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Hendrik S. Solo travelers Indonesia, February 24, 2015
water problem

friendly staff, cleaness, near to shopping mall
8.3
Overall the hotel is good, but the problem is only showering water thats very annoying. When I took a bath, sometimes the water was too small showering, sometimes no water at all and also the water heater, somestimes the water was very hot and sometimes no hot at all and makes me cold so much.
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Ellen M. Solo travelers Indonesia, February 8, 2015
Value for money

close to a shopping mall, value for money
8
It is close to a shopping mall and really cheap. It's a little bit noisy if the other guests are loud because the only thing separating them from you is thin wood, not walls.
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Mas S. Groups Malaysia, January 28, 2015
GOOD

GOOD, AFFORDABLE, REACHABLE
6.3
FINE
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Truc V. Solo travelers Vietnam, January 16, 2015
Smelly room

good location
3.7
the room was so smelly
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Sufie H. Couples Indonesia, January 10, 2015
You get what you pay

Location, Air Cond
5
For a place to sleep at night, no problem. The location is good. The rooms aren't divided by brick walls, so it's really annoying when people in other rooms open or close their door. Especially when they keep on bumping their stuff/backpacks on the wall. Btw, no need to lock the door...coz the windows can be opened easily from outside :(
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Onny S. Solo travelers Indonesia, January 6, 2015
decent homestay

helpful staff, near a good mall
8.3
the homestay would be closed ard 11 / 12 o'clock every night, I assume for safety. I knocked and pressed their bell, and opened quite fast.
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