Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Providence Homestay

Jalan Mayjend Sungkono Darmo Park 2 Blok 6 No 18, Surabaya Center, Surabaya, Indonesia 60225

Recent customer reviews

Filter by traveler type

 

Very good

7.2

based on 191 reviews

93 reviews in English

Value for Money
8.2
Location
7.2
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.3
Food/Dining
5.4
All reviews (191)
Sort by:
Purnomo P. Solo travelers Indonesia, February 10, 2016
:)
4.7
:)
Report this review
Purnomo P. Solo travelers Indonesia, January 31, 2016
:)
4.7
:)
Report this review
Ratiphat C. Solo travelers Thailand, October 16, 2015
good place to stay in Surabaya

nice room and reasonable price
5
Everything is fine except the staff can speak little English. Not much information. Just stay and leave.
Report this review
Jose P. Solo travelers Spain, September 19, 2015
A little disappointed

The room was clean
5
bit on the downside. Place is sort of hidden away in a parking
Report this review
Yuchi F. Solo travelers Taiwan, August 13, 2015
good

nice people!
9.7
Report this review
Jhon R. Solo travelers Indonesia, April 27, 2015
Homestay staff are not responsible andprofessional

Providence Homestay
5.3
Providence Homestay staff are not responsible and professional. I Stay 3 nights in Providence Homestay. So the problem once when I returned to the hotel at night to 3 am disappointed heavy because pillowcases and mattress was not replaced and dirty, then I complain to guard staff and replaced Providence.
Report this review
Hendrik S. Solo travelers Indonesia, February 24, 2015
water problem

friendly staff, cleaness, near to shopping mall
8.3
Overall the hotel is good, but the problem is only showering water thats very annoying. When I took a bath, sometimes the water was too small showering, sometimes no water at all and also the water heater, somestimes the water was very hot and sometimes no hot at all and makes me cold so much.
Report this review
Ellen M. Solo travelers Indonesia, February 8, 2015
Value for money

close to a shopping mall, value for money
8
It is close to a shopping mall and really cheap. It's a little bit noisy if the other guests are loud because the only thing separating them from you is thin wood, not walls.
Report this review
Mas S. Groups Malaysia, January 28, 2015
GOOD

GOOD, AFFORDABLE, REACHABLE
6.3
FINE
Report this review
Truc V. Solo travelers Vietnam, January 16, 2015
Smelly room

good location
3.7
the room was so smelly
Report this review
1 - 10 of 93 reviews Next page
Providence Homestay SurabayaProvidence Homestay Surabaya - BathroomProvidence Homestay Surabaya - InteriorProvidence Homestay Surabaya - InteriorProvidence Homestay Surabaya - InteriorProvidence Homestay Surabaya - InteriorProvidence Homestay Surabaya - Suite RoomProvidence Homestay Surabaya - Suite RoomProvidence Homestay Surabaya - Suite RoomProvidence Homestay Surabaya - Suite RoomProvidence Homestay Surabaya - Guest RoomProvidence Homestay Surabaya - BathroomProvidence Homestay Surabaya - Guest RoomProvidence Homestay Surabaya - Guest RoomProvidence Homestay Surabaya - Guest RoomProvidence Homestay Surabaya - Guest RoomProvidence Homestay Surabaya - Guest RoomProvidence Homestay Surabaya - Guest RoomProvidence Homestay Surabaya - Guest RoomProvidence Homestay Surabaya - Guest RoomProvidence Homestay Surabaya - Guest RoomProvidence Homestay Surabaya - Guest RoomProvidence Homestay Surabaya - Guest RoomProvidence Homestay Surabaya - Interior


Agoda is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3A04