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Recent customer comments

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Very good

based on 193 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 4.6
  • Location 7.2
  • Room Comfort/Standard 7.3
  • Staff Performance 7.4
  • Value for Money 8.2
  • Food/Dining 5.4

3.7 Truc N.
January 19, 2015
Smelly room
good location
the room was so smelly

5 Sufie S.
February 15, 2015
You get what you pay
Location, Air Cond
For a place to sleep at night, no problem. The location is good. The rooms aren't divided by brick walls, so it's really annoying when people in other rooms open or close their door. Especially when they keep on bumping their stuff/backpacks on the wall. Btw, no need to lock the door...coz the windows can be opened easily from outside :(

8.3 onny S.
January 07, 2015
decent homestay
helpful staff, near a good mall
the homestay would be closed ard 11 / 12 o'clock every night, I assume for safety. I knocked and pressed their bell, and opened quite fast.

January 15, 2015
good location for stay
good location, fast wifi, near night life in surabaya centre
nice place for backpack traveller

7.3 rizka P.
January 07, 2015
nice comfort room
helfull staff
the room is not big but its nice, the bathroom was clean and the staff are really helpfull.

7.7 Fransiska T.
December 01, 2014
Good choice for short trip
value for money, near ciputra mall, wifi access 24hrs
actually i will really enjoy my stay if the other guest didn't littering in toilet, the first day i came, i found the bathroom was very clean, but when the others guest join for the next day, the bathroom became dirty (non-flushed pee over and over), cigarrete's butt on wastafel. Maybe the staffs should pay more attention for dividing smoking guest with non smoking guest at different level floor, or you can say, male and female at different floor, because you know, this is shared bathroom, please keep it convenient a possible, the homestay is a bit far from the main road, but the others things was good, the staffs very friendly, my room was very clean, wifi access 24hrs, no problem at all, just about the bathroom. keep up the good work and thanks for considering my opinion.

November 27, 2014
Stay at Providence Homestay
Value for money..staff is very is just nice
I'm satisfied with the hotel services...even the staff is very helpful with the information needed. The rate for the room is also affordable for a travellers like me

6 andreas C.
November 12, 2014
little room and clean
good for short stay
short stay and have a clean hotel

6 andreas C.
November 12, 2014
nice clean little hotel
quite good for transit or working
just stay for transit to working, spent a couple hours inside

7 Putu W.
September 01, 2014
transit hotel
clean, cheap, staff
nice hotel for transit.the location to get hotel is bit confusing. the location of this hotel is beside of ciputra world mall. 35minutes from hotel to airport if you take public transportation ( hotel - bus to joyoboyo - bus to bungurasih - damri to airport ). the staff is very helpful to explain how to get to airport.